Naples Mazda

I had the best experience at Mazda dealership the manager Erin was so professional informative and knew everything that there was to know about any vehicle that I was interested in. My salesman Michael was v Erin was so professional informative and knew everything that there was to know about any vehicle that I was interested in. My salesman Michael was very knowledgeable and very helpful their professional is way above the rest. I would recommend this Mazda dealership to anyone HiFi for a job well done. More

We had an issue and the entire Mazda staff helped to resolve the issue. Great service. Naples Mazda went above and beyond to provide premier customer service resolve the issue. Great service. Naples Mazda went above and beyond to provide premier customer service More

Seamless Experience!! This was the most efficient car-buying experience I've had in 29 years. We happened upon Naples Mazda looking for a certified used car online for my This was the most efficient car-buying experience I've had in 29 years. We happened upon Naples Mazda looking for a certified used car online for my daughter's sweet 16. Very glad I did. We live in the Florida Panhandle and I could not travel to South Florida during COVID-19 due to health issues. From the first contact with Erin to the last with Phil and Jeremiah, everyone I communicated with was very professional and solely interested in ensuring we were able to make the deal happen despite the distance. Communication was prompt and frequent, never pressuring. The final deal was very fair and the vehicle exactly as described. Highly recommend!! More

5 Time Return Customer I have purchased/leased 5 different vehicles from Naples Mazda and each transaction I walked away feeling I got treated fairly and got a great deal. I have purchased/leased 5 different vehicles from Naples Mazda and each transaction I walked away feeling I got treated fairly and got a great deal. I have dealt with Dan Gullick on 4 of those transactions and he has always treated us with respect and went to bat with management for the best deal. All of these vehicles have been serviced at the dealership and the service has always been up front on cost and friendly. More

Dealership is very nice, clean, and most employees seemed genuinely friendly. My salesman, Skip, was great and understood what I was looking for and expected when it came to my expectations on how I wanted genuinely friendly. My salesman, Skip, was great and understood what I was looking for and expected when it came to my expectations on how I wanted the transaction to go. Everything went well until I was introduced to Jeremiah for signing the paper work. He was pleasant until I told him I wasn’t interested in any warranty or service packages. This when he became very unprofessional, hostile, an argumentative. I had to tell him no and explain to him numerous times my reasoning before he reluctantly dropped it. He than asked if I would agree to put less money down on the car, but refused to answer when I asked why. After about another five minutes of back and fourth, he finely said it was because he wanted a bigger bonus from the sale and because I refused to buy the extra warranty and service packages. If I put less down, I would finance just enough for him to increase his bonus percentage. If it wasn’t for Jeremiah’s dishonest sales tactics, and his nastiness when declining them, I would have given Naples Mazda and Skip a perfect 5 stars. I would recommend buying a vehicle from Naples Mazda unless Jeremiah is finalizing the sale. If he is, tell your salesman sorry, run out the door and find another Mazda dealer to purchase through. Btw, the CX-5 is an amazing vehicle. If you are considering it, go for it, you won’t be disappointed. More

Best car buying experience we've ever had Best experience today. Fair price on new car and they did not try and steal our trade with a low offer and take hours to get to a good price. This Best experience today. Fair price on new car and they did not try and steal our trade with a low offer and take hours to get to a good price. This was the least stressful car purchase we have ever made. Would travel the hour we did every time to buy from John Lazor and Naples Mazda. Recommend John highly. More

Service and sales I couldn’t be happier in the sales person Johnathan nederostek I purchased my car and my wife’s car from him in December and the follow up and service I couldn’t be happier in the sales person Johnathan nederostek I purchased my car and my wife’s car from him in December and the follow up and service from him was amazing! I just brought my new car in for an oil change and the service desk was just as amazing, I cannot say enough about Naples Mazda and my future cars will definitely be purchased through them !! A++ I have sent several friends and family to test drive a Mazda from them, and a lot have purchased Mazda’s as well , They have had the same great experience! Keep up the great work!! More

Dan Gullick My daughter Rose bought a car from Dan on her Christmas break in December. It was her first purchase. Dan treated her so kindly and did all he could t My daughter Rose bought a car from Dan on her Christmas break in December. It was her first purchase. Dan treated her so kindly and did all he could to make her purchase smooth that I promised in a few months I would come back and by a new car from him. I returned and my husband and I were just as thrilled. He was genuinely happy to help us make the right car decisions to meet our needs. Thank you again Dan you will be highly recommended from the Lee family to anyone looking to buy or lease their next car. More

Great deal - great sales person I worked with Phil in purchasing a mazda 3 hatchback. He got a great deal for me and has been always available for any questions I have about the car I worked with Phil in purchasing a mazda 3 hatchback. He got a great deal for me and has been always available for any questions I have about the car. He spent a lot of time going over the different options and features on the car and the day of delivery the car was ready to go - no waiting. I have recommended Phil Falzarano and Naples Mazda to many of my friends looking to get a new car. Great dealership - thanks Phil! Johnny Johns More

Great Experience Buying Our New 2019 CX-9 Just had a great experience with Naples Mazda and Phil Falzarano. We were shown the perfect car for our needs, the 2019 CX-9, and Phil explained the Just had a great experience with Naples Mazda and Phil Falzarano. We were shown the perfect car for our needs, the 2019 CX-9, and Phil explained the vehicle in-depth, walking us through every feature. The valuation of my trade-in was fair and we just drove away with our new car. I recommend Phil Falzarano and Dave Kruse for helping us in this process. More