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Naples Mazda
Naples, FL
1,845 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,845 reviews
November 06, 2021
Jacob was very pleasurable to work with and shot me straight through the whole buying process. Would definitely buy from him again and send friends his way as well. straight through the whole buying process. Would definitely buy from him again and send friends his way as well. More
by Jschof09
Employees Worked With
Chris Tidwell, Eric Bento, Luis Grande, Amanda Jaye, Jim Conlin, Jacob Redmon
November 02, 2021
He really listened to my Moms needs and wants ! Fantastic experience … we started at Naples Dodge with an awful experience and left and went to Naples Mazda and it turned around my Moms experience! experience … we started at Naples Dodge with an awful experience and left and went to Naples Mazda and it turned around my Moms experience! More
by Dragonflies1983
Employees Worked With
Jim Conlin, Jacob Redmon
October 31, 2021
Great Staff!Jacob is truly customer oriented sales rep. Great Staff! Jacob is truly customer oriented sales rep. He helped me through the whole process of buying my new car. Great personality, attitude a Great Staff! Jacob is truly customer oriented sales rep. He helped me through the whole process of buying my new car. Great personality, attitude and professional skills. The rest of the staff was also very friendly and helpful. Mazda Naples is the only place where GM would come to you and greet you, so as financial manager and staff. More
by Rosihaller3
Employees Worked With
Dan Rake, Eric Schwendeman, Arley Ricardo, Jim Conlin, Jacob Redmon
October 07, 2021
I wanted to recognize and thank Service Advisor James who recently took care of a tire issue I had on the spot. He is always very professional and courteous whenever I bring our vehicles in (purchased 2 new recently took care of a tire issue I had on the spot. He is always very professional and courteous whenever I bring our vehicles in (purchased 2 new and 1 certified pre-owned during the last 7 years from Naples Mazda). Thanks again James for exceeding my expectations! - Jim Hennessy, Naples, FL More
by hennessyjgh
Employees Worked With
James, Service Advisor, Michael Guzman
August 31, 2021
Dealer tried to take advantage of me. I came to price agreement with sales person, signed an agreement and his manager reviewed and approved. When it came time to do paperwork, they tried to charge me $5 agreement with sales person, signed an agreement and his manager reviewed and approved. When it came time to do paperwork, they tried to charge me $510 bucks more. Some lady came I and yelled that it was taxes for IN. This was not true as I know IN taxes are 7 % and this was considerably higher. When I asked for signed agreement, they could not find or produce it. Not ethical! More
by Ozziewmv
Employees Worked With
Won’t list
August 20, 2021
I am very impressed with Mr. Rack's customer service. I am very impressed with Mr. Rack's customer service. When we bought our vehicle last fall, he gave us a very good deal. 10 months later we came ba I am very impressed with Mr. Rack's customer service. When we bought our vehicle last fall, he gave us a very good deal. 10 months later we came back to have something done, his customer service was as good as when we bought the car. I feel it was not just to get the sale, it's great customer service. More
by jkosmon
