Naples Mazda

Didn't go with the intension of purchasing on the day of the sale, the personnel worked really hard to get into a automobile that I could afford. Great personnel. the sale, the personnel worked really hard to get into a automobile that I could afford. Great personnel. More

I've been buying and selling vehicles for over 30 years, first name basis with dealer owners up north, as well as a business owner and managing a staff of 30 at peak . You my friend are the epitome of the first name basis with dealer owners up north, as well as a business owner and managing a staff of 30 at peak . You my friend are the epitome of the stereotypical car dealership GM, and that's being kind. Truth be told, you were the main catalyst for my decision not to pull the proverbial trigger yesterday on the BMW. In just the few minutes of observing your arrogance , and the fact that you are allowed to conduct your management style on a daily basis at someone else's business in such a manner of which surely breeds contempt, disfunction, and low morale throughout the ranks there is unsettling. Consumers need to be made aware of the insincerity, forged, and feigned ( phoney) customer service tactics, and obvious lack of having your customers best interests at the forefront of doing business. Your just looking for the quick buck, providing no flexibility which in the long term will affect you at some level . I will make it a point to steer as many potential buyers clear of you, and your dealership. Thank.you.for providing me.with the insight, so I can be sure I purchase my next two vehicles locally where the customer is not blatantly, and unremorsefully subjected to that style of sordid, and ungenuine behavior. Regards, Rob Horlbogen More

worst experience we had. we bought with cash but they called me about additional fee. They made lots of mistake for fee, I had to pointed out couple time to get right amount, we bought with cash but they called me about additional fee. They made lots of mistake for fee, I had to pointed out couple time to get right amount, we weren't informed they do not have title so we had to wait over 7 weeks for them to process title, now 2 month no title, registration nor plate. For sure we will NEVer buy car from this place. we promised so many things but it was lie, So So disapointed More

Eric Bento is one of the best Auto Technicians I have ever had the privilege of knowing. I am sure he has over 30 years experience with Mazda products and can fix ANYTHING that might go wrong with your M ever had the privilege of knowing. I am sure he has over 30 years experience with Mazda products and can fix ANYTHING that might go wrong with your Mazda. A++. A great guy also.. More

Jacob worked very hard and the rest of the staff made our experience at Naples Mazda a pleasant one. our experience at Naples Mazda a pleasant one. More

Great experience and great staff thanks Jacob , Phil and Dan . Totally unexpected purchase but a very pleasant one . Dan . Totally unexpected purchase but a very pleasant one . More

Always great service! I appreciate the lack of pressure to make a deal. Jacob gave me ample time to think about it and answered all my questions honestly. I would recommend him whole-heartedly! 😊 to make a deal. Jacob gave me ample time to think about it and answered all my questions honestly. I would recommend him whole-heartedly! 😊 More

I had a great experience at Naples Mazda! Everyone at the dealership was great from the start. I had seen the car online and lived 3 hours away so I wanted to make sure the car was still there before I got t dealership was great from the start. I had seen the car online and lived 3 hours away so I wanted to make sure the car was still there before I got there and since I had time crunch due to work schedule, I wanted to see if things could be ready before I get there so that we can speed up the process. And indeed everything was ready and in order when I got there next morning. Arly the Sales Manager and Roy from Internet Sales were super helpful and they answered all my questions before I reached the dealership. They ensured that they give me the right information so that I don't spend unnecessary time in traveling there. Jacob our Sales guy was really helpful! He had the test drive setup and all the papers ready and in order to sign! He answered all the questions we had about the car and trade in process accurately and to our satisfaction. Really recommend working with him and everyone else at the dealership as well. Everyone was super helpful. More