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Naples Mazda
Naples, FL
1,847 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive.
What sets Naples Mazda apart from the competition?
Mazda USA Presidential Award Dealer
Winner of the Mazda Gold Cup Award!
Live Market Pricing
Assortment of available Specials & Lease Deals
Low pressure New & Used Car Sales
Selection of Used Cars Under $15,000
Mazda Service Center that services all makes/models
Free Wi-Fi while you wait
Kid's playroom & video games
Pet Friendly, Family-Owned & Operated Dealership atmosphere
Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department)
Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,847 reviews
February 10, 2023
Signed all the paperwork got insurance and check they said this morning they were gonna have my car ready and it wasn’t approved!! They could have called me and told me that as soon as they knew! Worst p said this morning they were gonna have my car ready and it wasn’t approved!! They could have called me and told me that as soon as they knew! Worst place ever!!! Shame on you! Told my family and friends I was picking up my car and now I look stupid! I will let everyone I know what you all did and I and going to blast you all over social media! You all are disgusting! More
by epiphany4406
Verified CustomerEmployees Worked With
Ryan Matrin, Salvatore Capodicci, Ellen Mareschal
February 09, 2023
The service has always been very good. John help me previously on two other purchases. Phil also was going to help on this go around along with John. John help me previously on two other purchases. Phil also was going to help on this go around along with John. More
by nanaofsix
February 08, 2023
They worked with me to get me the vehicle I wanted at the payment I had to have. payment I had to have. More
by Rob
February 04, 2023
Didn’t get a printed receipt when I picked up my car last month; was told it would be emailed to me but it never was. While there I inquired about pricing for the garage door opener to be added to my car. Wa month; was told it would be emailed to me but it never was. While there I inquired about pricing for the garage door opener to be added to my car. Was told they’d email me the information about pricing; but never got that either. They were supposed to order a part for me. I’ve been waiting about a month, haven’t heard anything so I decided to call. After being left on hold for a lengthy amount of time, I was told it would be another two weeks for the part. I know it’s completely out of their control when parts come in. However a year ago this same thing happened with the service dept. for another part they were ordering for me. I waited over two months, and then had to call again to inquire. After I called, to inquire they told me it would be about a week later. If a part is taking months perhaps a phone call or text update to communicate. Otherwise, it feels like they forgot. As for the service people that work there, I like them all. They are all very nice and very kind. More
by DARLANAPLES
Employees Worked With
NA,
February 02, 2023
Very very good hospitality and customer service experience, 3 technicians were very helpful to my father and myself, thank you! experience, 3 technicians were very helpful to my father and myself, thank you! More
by cassandramichaelis
Employees Worked With
Jake Davidson, Matt Morano, Marko Ruci
