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Naples INFINITI - Service Center

Naples, FL

4.9
61 Reviews

61 Reviews of Naples INFINITI - Service Center

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April 03, 2022

Best service, good Professional staff- Greg was the Best. Very knowledgeable and helpful. Car wash a plus. . I would highly recommend Infiniti cars to my friends. More

by Narhanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg - service Dept.
Apr 04, 2022 -

Naples INFINITI responded

Great to hear Greg gave you such great service. Have fun in your shiny clean car! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

March 24, 2022

I walked in with no appointment. They told me time frame and they delivered. That’s rare these days. More

by Jimk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Jimk responded

Perfeck

Apr 04, 2022 -

Naples INFINITI responded

Thank you for review, we are glad you had a perfect experience with Mike and James. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

November 07, 2021

Always very professional. Work done in a timely manor and at a reasonable price. A great staff of employees . More

by Trketteler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Haverly
Nov 16, 2021 -

Naples INFINITI responded

Thank you so much for the tremendous feedback! We're so pleased you love our service. We couldn't be happier than to have you as part of our Naples INFINITI family. Happy driving! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

November 06, 2021

Love everything about my Infiniti QX55. Thank you to Anthony Latino for a seamless and informative lease experience ever! I wasn’t even looking to get into a lease that day. I am beyond happy I did. More

by Barblita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Latino
Nov 16, 2021 -

Naples INFINITI responded

Thank you for taking a moment to share your thoughts about your recent purchase. We're so pleased you chose us! It'll be our pleasure to earn your loyalty over the coming years. Enjoy your new car. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

October 20, 2021

Service manager and his team were very helpful in getting a dead battery replaced. The service manager sent someone to jump start the car so I could drive it to the dealer. They analyzed the problem and rep More

by gedelste
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mariah Vachunek 5 Stars
Oct 25, 2021 -

Naples INFINITI responded

It's great to hear that you had a tremendous experience with the service department. We're so pleased to have you as a part of the Naples INFINITI family, and we're so happy the issue was taken care of for you quickly. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

September 21, 2021

Greg and his staff always provide exceptional service! Thank you so much for the great service provided EVERYTIME! More

by jackquelinemejias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 21, 2021 -

Naples INFINITI responded

Thank you for the great feedback. We are so happy that you are pleased with your recent purchase and enjoyed the experience. Enjoy you new car, and please come see us again soon! Best Regards, Naples INFINITI "Delivering the Car and the Experience"

August 04, 2021

Caroline is all ways there, just ask her the question, if she doesn’t know it she will find the answers. Naples Infinity you have a great employer in you organization More

by chiasera16
Recommend Dealer
Yes
Employees Worked With
Caroline Tursi
Aug 09, 2021 -

Naples INFINITI responded

Thank you so much for the kind words about Caroline. We appreciate you allowing us to earn your business and trust over the years. Best Regards, Naples INFINITI "Delivering the Car and the Experience"

November 12, 2020

Since a buy my first infiniti here I love it and even I have a nissan sentra and I have the service for it here as well it's very good service everywhere. More

by victorcabinets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hidalgo, Tyler De Bo
Nov 12, 2020 -

Naples INFINITI responded

Victor, Thank you for taking the time to share your experience & for allowing us to earn your business. We're so glad to hear that our team has taken care of you well. We appreciate your continued loyalty and look forward to your next visit! Best Regards, Naples INFINITI "Delivering the car and the experience!”

September 24, 2020

I make it a priority to make sure I come to this dealership for any service. The integrity of the personnel, the cleanliness of the location and the customer service provided is beyond what I’ve eve More

by Deborah S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerosky “G” Sainvil
Oct 01, 2020 -

Naples INFINITI responded

Deborah, Thank you for taking the time to share your experience & for allowing us to earn your business. We're humbled to hear your praise and so glad that our team continues to impress! We look forward to seeing you for your next visit! Best Regards, Naples INFINITI "Delivering the car and the experience!”

August 04, 2020

Jonathan's customer service and relations skills are impeccable! Deal was orchestrated between FL and GA. This was the best car buying experience I have ever encountered! More

by malexander1118
Recommend Dealer
Yes
Employees Worked With
Jonathan Hidalgo
Aug 07, 2020 -

Naples INFINITI responded

Malexander1118, Thank you for taking the time to share your experience & for allowing us to earn your business. Congratulations on your new INFINITI! We're so glad to hear that Jonathan made this your best purchase yet! We look forward to seeing you in the future! Best Regards, Naples INFINITI "Delivering the car and the experience!”

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