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Naples INFINITI - Service Center

Naples, FL

4.9
61 Reviews

61 Reviews of Naples INFINITI - Service Center

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September 21, 2024

very good service no waiting always atentive good I would you recommend a service to Anyone! More

by brittonlj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2024 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs! We greatly appreciate your business!

November 26, 2023

Wry well run, timely appt, work finished on time. Very well run, staff was very courteous More

by mctier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs and for your feedback. We try our hardest to get you back on the road as quickly as possible.

September 30, 2023

I have had an Infinity for over 15 years and I’ve had it serviced at this dealership the whole time. Although I’ve had many service advisors, the most recent one was Dylan Jones. I worked with him for sever More

by CPAKn
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
Oct 01, 2023 -

Naples INFINITI responded

Thank you for your loyalty to Naples Infiniti and for you accolades. Dylan is amazing. He is very customer focused and will go out of his way to assist them.

September 30, 2023

Dylan Jones went above and beyond for us! Very personable and helpful! Highly recommend!! Thank you again Dylan! More

by Wolfec6
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
Oct 01, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs and for the 5 stars! We greatly appreciate your business!

September 30, 2023

Love this place! Especially Dylan Jones! My guy! He helped my wife and I in the service department! Thanks! More

by ndusher29
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
Oct 01, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs and for the shout out for Dylan! Dylan is awesome and we are happy that you had the opportunity to work with him!

September 15, 2023

John and Infinity were outstanding to work with! !!! I was greeted with very friendly positive faces willing to help me with my service needs. They worked at helping me determine my service needs and More

by djkeever
Recommend Dealer
Yes
Employees Worked With
John Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs and for your feedback! John Lawson is outstanding and we are happy that you had the opportunity to work with him. He is very customer focused and is great at keeping his customers informed when their car is in for service. We greatly appreciate your business!

August 19, 2023

Our experience with Naples Infiniti from sales to service has been fantastic. The staff is helpful, friendly and professional. They always keep us informed. Great vehicle, excellent service! More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland
Aug 21, 2023 -

Naples INFINITI responded

Thank you Jo for trusting your vehicle to us for your service needs and for your feedback! We try our hardest to earn your business every time you visit our dealership.

July 15, 2023

Great and professional dealing with naples Infiniti and Gregory Harverly made my experience great and pleasant More

by Sanchear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory W Harverly, Mark MacLaughlin
Jul 17, 2023 -

Naples INFINITI responded

Thank you for your review and for trusting your vehicle to us for your service needs! We greatly appreciate your business!

July 15, 2023

I will recommend all my friends infinity dealership. Everyone always treated me with respect and willing to help. I have to say that Gregory is a very hard worker. No matter how busy he is . Alway More

by Belkys Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Jul 17, 2023 -

Naples INFINITI responded

Thank you Belkys for your review and for trusting your vehicle to us for your service needs. Gregory is a very hard worker and we are happy to have him on our team. We greatly appreciate your business!

June 29, 2023

Service rep, Luis Matre, made this a positive experience. I will happily go back to him in future. More

by KC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Luis Matre
Jun 30, 2023 -

Naples INFINITI responded

Thank you for trusting your vehicle to us for your service needs. We greatly appreciate your business!

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