Naples INFINITI

My Infiniti G37 convertable would not start on Saturday afternoon. Called the national roadside service. they arrived within 30minutes.Started car then I drove to the dealership. I had called ahead and the afternoon. Called the national roadside service. they arrived within 30minutes.Started car then I drove to the dealership. I had called ahead and they were waiting for me.Tony had me in a rental and out the door in ten minutes.Called twenty minutes later to say I could pick the car up Sunday morning. Best customer service I have ever had with any dealer. I mean by far the best. Just teriffic. Tony is unbelievable... Chuck More

The entire sales team did an outstanding job taking in our trade and giving us a quality new Infiniti at a fair price. I will recommend their dealership to friends and family in the future. our trade and giving us a quality new Infiniti at a fair price. I will recommend their dealership to friends and family in the future. More

My wife and I retired two years ago and stay in Naples for 3 months. Based on our experience at your dealership we will return next year. You have a professional staff, immaculate service department, a for 3 months. Based on our experience at your dealership we will return next year. You have a professional staff, immaculate service department, and service at the highest level. Being in business for over 30 years with the total focus on the customer success will happen automatically. More

My wife and I entered Germain to buy an M37,but due to the extraordinary product knowledge of Chad Nesselhauf, we drove away in a JX35. This is because Chad did an exceptional job of matching the right ca the extraordinary product knowledge of Chad Nesselhauf, we drove away in a JX35. This is because Chad did an exceptional job of matching the right car to my wife's needs. Miguel and Mike were a pleasure to deal with to close the transaction, as were the service and support folks to make it happen. Karen was truly exceptional in getting us the exact car we wanted from another dealer. The people of Germain match the Infiniti brand---5 star. More

Professional, friendly service that went above and beyond. A busy commuting schedule made it difficult to coordinate my new vehicle pick-up. So, Chad Nesselhauf volunteered to deliver the vehicle to beyond. A busy commuting schedule made it difficult to coordinate my new vehicle pick-up. So, Chad Nesselhauf volunteered to deliver the vehicle to the Ft. Myers parking lot hours before my arrival, texted me the exact location and the hand-off was complete. That's what I call exceeding expectations! More

I recently purchased a Certified Pre owned Infiniti G37 Coupe from Germain Infiniti. My first contact was with the internet sales rep Carlos De Santos, he responded in a timely manner and was very helpful. Coupe from Germain Infiniti. My first contact was with the internet sales rep Carlos De Santos, he responded in a timely manner and was very helpful. Our salesman Joe Hernandez was very knowledgeable, courteous and helpful and made our buying experience "truly exceptional." As this vehicle was pre owned there were some minor issues to be addressed, this was scheduled through Adriana Chacon VanBuren. They set me up with a one day loaner car and took care of everything. All in All a great team of people to deal with. If you need a new or pre owned car see them first, you won't be disappointed. More

Chad and Miguel were excellent. They worked the deal for me online and even found the exact car I wanted. They had the car ready when I arrived and completed the paperwork in record time. They responded pro me online and even found the exact car I wanted. They had the car ready when I arrived and completed the paperwork in record time. They responded promptly and were always pleasant and honest. A truly exceptional experience. More

From the minute that Adriana greeted us at the door to the finance paperwork completed by Mike Licciardi, the experience was an absolute pleasure! Such genuinely friendly and personable people who truly the finance paperwork completed by Mike Licciardi, the experience was an absolute pleasure! Such genuinely friendly and personable people who truly care about the customer and care about doing things right. Chad Nesselhauf is one of the most knowledgeable car sales people I have ever encountered and I have bought a lot of cars over the past 40 years. He knows the product inside and out, knows the competition, and most of all, took the time to understand exactly what I was looking for and match that up with exactly the right car and the right type of lease for my needs. Mike Licciardi made the sometimes tedious part of the process, all of the paperwork, a pleasure. He was engaging and conversant, even recommended a great Italian restaurant for us to try! We couldn't be happier with our experience and it enhances the great feeling we have about our new Infiniti JX35. More

Good dealer, the best. Nice team. If you want a very good deal, go to Germain Infiniti, As for Chris, Miguel, they will give you what you are looking for, pretty good Infiniti and the best deal. deal, go to Germain Infiniti, As for Chris, Miguel, they will give you what you are looking for, pretty good Infiniti and the best deal. More