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Naples INFINITI

Naples, FL

4.9
778 Reviews
Your #1 Choice In Southwest Florida! At NAPLES INFINITI, the moment you walk into our dealership, it's our philosophy to show you why owning an Infiniti will be as inspiring as driving it. We proudly embrace the philosophy of the Infiniti Total Ownership Experience by recognizing, understanding and anticipating what a luxury consumer demands. We meet each owner's individual needs, while surpassing their expectation. It's a promise that each honored guest will enjoy comprehensive, personalized sales and service. Your satisfaction is our personal reward. NAPLES INFINITI is honored to be a part of the Southwest Florida community and has proudly supported local organizations such as Youth Haven, The Regional Children's Hospital of Southwest Florida, Rotary Club of Naples, Naples Pelican Bay Rotary, Bonita Springs Chamber of Commerce, Estero Chamber of Commerce and Foster Care Council of Southwest Florida, just to name a few.
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5880 Naples Blvd

Naples, FL

34109

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Showing 778 reviews

November 15, 2023

People at the dealership are very helpful and knowledgeable. When purchasing my vehicle process was very smooth and quick. Highly recommend the dealership and staff More

by Josephporter495
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hidalgo, Anthony Latino
Nov 15, 2023 -

Josephporter495 responded

Excellent Dealership

November 15, 2023

The team at Naples Infiniti did a great job. Anthony gave us great service and made it easy to purchase my Infiniti . We felt like the sales process went smoothly . More

by thughcanty74
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lichtenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Roland, Anthony Latino, Victor Lopez
Nov 15, 2023 -

Naples INFINITI responded

Thank you for your feedback and for your purchase! We are happy they you have worked with so many of our team. They are pretty awesome and we are very proud of them. They all know how to deliver the car and the experience to their customers. Enjoy your beautiful new ride!

November 15, 2023

I was treated with respect and never felt pressured. I purchased a pre owned car with Anthony, I recommend him highly. More

by red5mustang0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luxon Estiverne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Reeder, Anthony Latino
Nov 16, 2023 -

Naples INFINITI responded

Thank you for your recommendation and for your purchase. Anthony, Luxon and Preston are amazing and we are very fortunate to have them on our team. They all know how to deliver both the car and the experience to their customers. Enjoy your new ride!

October 24, 2023

Traveled two hours to purchase a used vehicle. While in route to dealership was notified someone else was looking at vehicle. Upon arrival was informed other person had left and not purchased vehi More

by LAMP2569
Recommend Dealer
No
Employees Worked With
Scott Roland, Justin Tremblay
Oct 27, 2023 -

Naples INFINITI responded

Sir, We again are so sorry about what happened in this particular instance, unfortunately your salesman was unaware a deal had been secured on that vehicle while on your way to our dealership. Our General Manager, Scott Rowland has reached out to you to discuss finding a replacement as we would love to be able to find something that fits your specific needs. We have been working on finding something for you, Please contact Scott directly at 239-259-7540 at your earliest convenience to discuss further.

Oct 28, 2023 -

LAMP2569 responded

Now you’re blaming the situation on your salesman. The previous shoppers had left dealer with no deal, no deal existed upon my arrival, I told salesman I wanted the vehicle and 10 minutes later suddenly the previous shoppers send a text changing their minds. The other customers salesman was not even at dealership until after I was told what was going on. I have already discussed this situation with 4 other dealers who all stated you did me wrong. Believe me I have already been spreading the word far and wide about your dealership and will continue as long as anyone listens. As far as Scott reaching out to me…he has not. It no longer matters have purchased a 2020 for thousands less. But I will never again travel to Naples Infiniti.

October 20, 2023

We had a great experience. I felt Jonathon was completely upfront and honest with us, which resulted in us buying our vehicle from him. More

by Sherry Englund
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Hidalgo
Oct 20, 2023 -

Naples INFINITI responded

Thank you Sherry for your purchase and for your feedback. Jonathan is a true professional and is very straight forward. He knows how to deliver both the car and the experience to his customers. Enjoy your new wheels!

October 02, 2023

Excellent service and very welcoming. Superior knowledge of all the vehicles. Friendly staff all around and overall excellent experience More

by Foodjones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
Oct 03, 2023 -

Naples INFINITI responded

Thank you for your review and for trusting your vehicle to us for your service needs! We greatly appreciate your business.

October 01, 2023

Antoine has really followed through during this latest purchase! A pleasure to work with him and the team at Naples INFINITY! Terry and Chris Randall More

by Chrisrandall7201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolina Hernandez
Oct 02, 2023 -

Naples INFINITI responded

Thank you Chris and Terry for your review and your prayers purchase! Antoine is awesome and we are happy that you had the opportunity to work with him. He knows how to deliver the car and the experience to his customers. Enjoy your new Infiniti!

October 01, 2023

I have been an Infiniti owner for almost 7 years. There's absolutely no other dealership I would ever want to deal with. From purchasing my car, to getting it serviced regularly, to upgrading and pur More

by kljcanuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Jones
Oct 01, 2023 -

Naples INFINITI responded

Thank you for your accolades and for the 5 stars! We greatly appreciate your business and your loyalty to Infiniti!

October 01, 2023

Everyone at the dealership worked really hard for me to come out with a great deal. Cullen found the perfect car. Antoine got the deal ready to go. Johnathan and Carolina made signing everything a breeze More

by lsev
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cullen Quamina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Hidalgo, Carolina Hernandez
Oct 01, 2023 -

Naples INFINITI responded

Thank you for your review and for the 5 stars! We are very proud of our team at Naples Infiniti and happy that you had the opportunity to work with so many of them. Enjoy your new wheels!

September 30, 2023

Antoine, Cullen, and Scott have created a dealership where customers are not just buyers but valued partners in their car-buying journey. Naples Infiniti is not just a place to purchase a vehicle; it's More

by Miguel S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antoine Kirnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2023 -

Naples INFINITI responded

Thank you Miguel for your purchase and for your feedback. We are very proud our our team and how they deliver both the car and the experience to their customers. Enjoy your beautiful new wheels!!

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