Naples INFINITI

Solved a problem no one else could. I took my car to Infiniti of Naples to diagnose an issue that had baffled two other mechanics/garages. After a long period of time (6+ hours), my car I took my car to Infiniti of Naples to diagnose an issue that had baffled two other mechanics/garages. After a long period of time (6+ hours), my car would not start. Once started (via a quick lithium battery pulse) it would run without issue throughout the day. It would stop and start all day, but after 6 or so hours of sitting, the car was dead. I figured it was a parasitic drain of some sort. I was told by other mechanics that my battery was good, my starter was good and my alternator was good. Alex and Mike at Infiniti of Naples worked to diagnose the problem by keeping the car for 2 days. They finally determined that the battery may have had a bad cell. They replaced the battery and were no longer able to recreate the issue. The battery was expensive, but does carry a 2 year “no cost” replacement warranty and an 8 year general warranty. Infiniti of Naples worked with me to bring the cost closer to other estimates I had received for the service and after dropping my car on Monday, I picked it up on Wednesday and the problem was resolved. It’s now been a few days and the problem is non-existent. I was always notified as to what was happening and received both text and phone updates with status updates. Excellent customer service. More

Jonathan is great helped me with my purchase from start to finish, he was on top of everything had a wonderful experience, will be coming back for more. to finish, he was on top of everything had a wonderful experience, will be coming back for more. More

I’m very thankful to Jonathan. He helped me and my family to get the car we needed. He was very honest and descent. He made me feel very confident on the car I was buying. I’ll always come back to him. Thank to get the car we needed. He was very honest and descent. He made me feel very confident on the car I was buying. I’ll always come back to him. Thank you so much. More

Anthony was OUTSTANDING from the jump! Every single aspect of my needs for a vehicle was covered . I couldn't ask for a better salesman. He made sure that i got exactly what i wanted and made sure i go aspect of my needs for a vehicle was covered . I couldn't ask for a better salesman. He made sure that i got exactly what i wanted and made sure i got the best deal possible! I am extremely happy with my new truck! Thank you Anthony! More

Anthony offered a 5 star experience from start to finish, and even called several days after my purchase to check in on me! This was one of the most enjoyable car purchasing experiences I've had. I would rec and even called several days after my purchase to check in on me! This was one of the most enjoyable car purchasing experiences I've had. I would recommend Anthony to anyone looking to purchase and join the Infiniti family! More

Jonathan completely changed my feelings about car buying. He made the whole experience not only tolerable, but enjoyable. He takes customer service very seriously, and goes above and beyond! I wish him all t He made the whole experience not only tolerable, but enjoyable. He takes customer service very seriously, and goes above and beyond! I wish him all the success he deserves. Infiniti Naples is lucky to have him! More

Antoine was so friendly and very helpful getting me into a new Q50 for a great price! My husband and I are even sending him a gift because ‘thank your just isn’t enough. Thank you Antoine! a new Q50 for a great price! My husband and I are even sending him a gift because ‘thank your just isn’t enough. Thank you Antoine! More

Anthony helped me find the right vehicle. I recently purchased a Certified preowned car from Naples INFINITI and Anthony made the experience so easy he helped get the best possible deal and the perfect purchased a Certified preowned car from Naples INFINITI and Anthony made the experience so easy he helped get the best possible deal and the perfect car. Im so happy with my choice and I thank him for being so patient and answer all my questions. More

Actually made car buying a pleasant experience Normally I HATE car shopping, but I have to admit, this time was close to being pleasurable. Victor Lamoglia is professional, courteous, and very pe Normally I HATE car shopping, but I have to admit, this time was close to being pleasurable. Victor Lamoglia is professional, courteous, and very personable. He knows his product, and is efficient with the process. He has been true to his word, and I would not hesitate to recommend him and Naples Infiniti to anyone looking to buy. More

This man is by far the best car salesperson I’ve ever met. It was so easy and straightforward, I will never buy an Infiniti from anywhere else, and I live 2 hours away! met. It was so easy and straightforward, I will never buy an Infiniti from anywhere else, and I live 2 hours away! More