Naples Chrysler Dodge Jeep Ram - Service Center

Patel is the Man I have a second home in Naples and keep a Jeep there. I stayed with Jeep vs. a number of other dealers and vehicles because of my service advisor, Paw I have a second home in Naples and keep a Jeep there. I stayed with Jeep vs. a number of other dealers and vehicles because of my service advisor, Pawel. He honors promises and goes above and beyond. My time in Naples is tight so knowing I can rely on Naples Jeep because of Pawel is critical. More

Oil change Brought car in for an oil change. Took car in right away and everything went fine. The waiting room was comfortable and clean.I will be buying my next Brought car in for an oil change. Took car in right away and everything went fine. The waiting room was comfortable and clean.I will be buying my next car from Naples Dodge. More

Above and Beyond I recently brought my Jeep Grand Cherokee in for service and, upon my return home, I discovered that the issue was not completely resolved. I immedia I recently brought my Jeep Grand Cherokee in for service and, upon my return home, I discovered that the issue was not completely resolved. I immediately called the Service Department and spoke to my service rep, Lauren, who assured me that she would take care of the problem. Lauren recommended that I leave the car for a thorough inspection and, with that, graciously offered me a loaner at their expense. Lauren kept in touch with me every step of the way, and I'm happy to say the issue has been resolved at no additional cost. Lauren went above and beyond to make sure I was completely satisfied. Her sweet personality made my experience very pleasant. Lauren is the best!! More

Excellent Customer Service! Cannot say enough good things about Pawel who helped us get our 2015 Grand Caravan on the road when we were in a pinch. This guy is amazing and we are Cannot say enough good things about Pawel who helped us get our 2015 Grand Caravan on the road when we were in a pinch. This guy is amazing and we are grateful for his help! More

Prompt friendly service ! Scheduled service to have sun visor recall corrected and to have the oil changed. Service was scheduled for June 1st at 8:00am. I arrived somewhat ea Scheduled service to have sun visor recall corrected and to have the oil changed. Service was scheduled for June 1st at 8:00am. I arrived somewhat early but was greeted immediately by an attendant and was taken to the service office. Met with Pawel Bartnicki who reviewed what services were to be performed, cost for oil change and how long it would take. The services were to be completed at noon. When I returned at noon the car was ready and Pawel escorted me to the billing center and completed all the paperwork. A very professional experience. More

Great Service Experience All employees have been extremely professional, friendly and go above and beyond to provide a positive and timely service experience. I even had my tr All employees have been extremely professional, friendly and go above and beyond to provide a positive and timely service experience. I even had my truck washed at no additional charge in addition to my oil change service.Thank you Naples Dodge! More

Scheduled maintenance Great service and fast as well friendly staff was in and out very good experience in general will always have my truck serviced at Naples dodge Great service and fast as well friendly staff was in and out very good experience in general will always have my truck serviced at Naples dodge More

Excellent service and a fair price Pawel was great-very knowledgeable and professional. I had to leave my car for a few hours and they provided me a ride home (thank you!) The work was Pawel was great-very knowledgeable and professional. I had to leave my car for a few hours and they provided me a ride home (thank you!) The work was done quickly, and the price was less than the last time we had this type of work done-what a pleasant surprise! More

Eight hundred dollars for fluids and an air filter. Unreal. I came in looking for regular service on a RAM 1500 with 40k miles. No issues. Just needed an oil change and regular maintenance. List of work done: o I came in looking for regular service on a RAM 1500 with 40k miles. No issues. Just needed an oil change and regular maintenance. List of work done: oil change, rear end fluid change, alignment, tire rotation and air filter replacement. For some fluids and an air filter and a 2 hour turn around, I was expecting a small bill. The fluids and filter and the 60 minutes of labor came to a total of EIGHT HUNDRED dollars. Save your time and go some where you'll be treated with respect. More

Excellent service I took my vehicle in for its recommended oil change - from scheduling to completion was a breeze. Mr Pearl Bartnicki was very professional and a pleas I took my vehicle in for its recommended oil change - from scheduling to completion was a breeze. Mr Pearl Bartnicki was very professional and a pleasure to do business with. He explained clearly what is recommended and my car was finished much sooner than expected! More