Naples Chrysler Dodge Jeep Ram - Service Center

I dealt with the service advisor Laura Velasquez . She was very knowledgeable but checked with service on the repair of my Jeep Cherokee radio which had still been under warranty. I was able to rent She was very knowledgeable but checked with service on the repair of my Jeep Cherokee radio which had still been under warranty. I was able to rent car while the car was diagnosed but even over the holidays they ordered and replaced the radio in timely manner. All personnel we courteous and it was good experience More

This dealership is great! They are quick, efficient and friendly! Their staff really knows what they’re doing. Definitely recommend to friends and family. They are quick, efficient and friendly! Their staff really knows what they’re doing. Definitely recommend to friends and family. More

I liked Jim he was very helpful,he went above expectations .I want I’m for a recall expectations .I want I’m for a recall More

Repeatedly stated I do not do surveys yet harassment continues after multiple requests to stop so now you will get a very negative review based on the continued harassment continues after multiple requests to stop so now you will get a very negative review based on the continued harassment More

He took care of me quickly during the holidays. Glad it only took a few days to get my car back. Glad it only took a few days to get my car back. More

Okay - one day job turned into two day loss of use is my vehicle but Chris and his supervisor compensated me fairly for the delay and I left a happy customer. vehicle but Chris and his supervisor compensated me fairly for the delay and I left a happy customer. More

Becky Dodds was very gracious and helpful. I had to change my appointment time and she did so without question. This type of service brings me back! I had to change my appointment time and she did so without question. This type of service brings me back! More

Great Service by Chris! He IS the man! Thanks gang for the great care you game to my wife’s limited X. You proved to me that service is not always about the money! He IS the man! Thanks gang for the great care you game to my wife’s limited X. You proved to me that service is not always about the money! More

After dealing with Jeep, Dodge, Ram dealers for the last 39 years, this is the most dysfunctional service center I have ever dealt with. I invested l$120K in GW from this dealer, which is suppose to be a l 39 years, this is the most dysfunctional service center I have ever dealt with. I invested l$120K in GW from this dealer, which is suppose to be a luxury vehicle, I might as well have brought a used Dodge Neon. Your service is joke, you can’t get in contact with anyone in service unless you have any assigned service adviser. If that person is out, good luck getting an answer. Messages left to your service call center never get answered. The 10 Wagoneer promises are joke. More

Great dealership, Service advisor Brian Marshall noticed that the dash was peeling up on my 2020 Ram Limited when I brought the vehicle for service . He gave the number for Customer Care after calling them that the dash was peeling up on my 2020 Ram Limited when I brought the vehicle for service . He gave the number for Customer Care after calling them they ordered a new dash cover and covered it under warranty even though the vehicle was over warranty for mileage. Great customer focus. More