Naples Chrysler Dodge Jeep Ram

Great Service John Woodward is professional,courteous,and efficient. He is an excellent service advisor. He took care of the issues quickly and solved the problems. John Woodward is professional,courteous,and efficient. He is an excellent service advisor. He took care of the issues quickly and solved the problems. The Jeep is running perfectly now. Thanks Again! More

Great service from start to finish Had a great experience at Naples Chrysler Dodge Jeep Ram. Communicated with a sales associate before purchasing my new Jeep and they had it pulled up Had a great experience at Naples Chrysler Dodge Jeep Ram. Communicated with a sales associate before purchasing my new Jeep and they had it pulled up out front when I arrived to test drive. Sales associate and a finance associate both stayed after hours to process my sale. Couldn’t be happier with the experience and hopefully will be back in the future. More

Punctual I’m always running a busy schedule, never enough hours in the day. Had to stop for a regular maintenance and an oil and filter change, much to my surp I’m always running a busy schedule, never enough hours in the day. Had to stop for a regular maintenance and an oil and filter change, much to my surprise I was in and out of the service department in less than an hour! Thanks for your speedy service! More

Warranty work Tyrone, was very professional and accommodating, repairs were done correctly and updates were frequent, the vehicle was returned as promised, wash Tyrone, was very professional and accommodating, repairs were done correctly and updates were frequent, the vehicle was returned as promised, washed , i would recommed Tyrone an 11+ More

Disorganized My recent service visit, Brian did a good job on the intake, keeping me informed, and checking me out. Kudos to Brian. Regrettably, it turns out the s My recent service visit, Brian did a good job on the intake, keeping me informed, and checking me out. Kudos to Brian. Regrettably, it turns out the service technician did not solve the problem. Previously, the lack of communication and follow-up in the service department had been like working with the keystone cops. More

Scheduled service Challenging to schedule service appointment and Chrysler recall. Tire rotation was not performed as requested. Multi point inspection report was not p Challenging to schedule service appointment and Chrysler recall. Tire rotation was not performed as requested. Multi point inspection report was not provided. Disappointing experience. Not what I am accustomed. More

Oil licking from the transmission Dropped the car for checking a few oil leakage They put me on a loner a few days later they put a new transmission because they didn’t have a few pa Dropped the car for checking a few oil leakage They put me on a loner a few days later they put a new transmission because they didn’t have a few parts that needed to be changed. Overall everything worked out great and the invoice was all zero. More

Excellent Service The service at the dealership has always been good to us. They go the extra mile, even though at times, they are backed up due to the influx of season The service at the dealership has always been good to us. They go the extra mile, even though at times, they are backed up due to the influx of seasonal folks. More

Disappointing Disarrayed with construction going on. Can’t call anyone directly phones don’t work. Answering service gives wrong information. Slim to no customer pa Disarrayed with construction going on. Can’t call anyone directly phones don’t work. Answering service gives wrong information. Slim to no customer parking. this dealership is being run by new owners. I’ll do my business elsewhere. I’ll drive up to the Fort Myers Chrysler dealership in the future. More

BEST SALESMAN EVER What a wonderful salesman Tom Ashman is! Over the past 10 years I have purchase 3 cars from this outstanding gentleman. Tom really went out of his way What a wonderful salesman Tom Ashman is! Over the past 10 years I have purchase 3 cars from this outstanding gentleman. Tom really went out of his way to find the exact cars I was looking for as I am particular in what I want and not willing to settle, lol. Tom worked hard to get the deal I wanted and made it a pleasure no hassle car buying experience. More