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Napa Nissan Inc
NAPA, CA
14 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 14 reviews
December 15, 2024
My son desperately needed a car. The review was excellent and good, accurate information which expedited the process. We drove away in a new car today. The review was excellent and good, accurate information which expedited the process. We drove away in a new car today. More
by julie S
Employees Worked With
Jason, Armando
December 06, 2024
My experience with Napa Nissan was super easy and quick. They were very considerate of the time frame I had coming in and had no isssues at all. The staff was very kind. They were very considerate of the time frame I had coming in and had no isssues at all. The staff was very kind. More
by hayleyhoey8
Employees Worked With
Vince Compagno
December 04, 2024
Great customer service, I have never felt so comfortable at a dealership (I have been to some before for parts but never actually made a vehicle purchase) Armando went above and beyond to make sure I felt n at a dealership (I have been to some before for parts but never actually made a vehicle purchase) Armando went above and beyond to make sure I felt not only like I was getting a good deal but also took the time to connect me with every best possible option. I got to meet almost every person on the team. Unforgettable interactions. Also saw a girl get a surprise new car for girl 16 birthday! Such a great memory for my first dealership experience. More
by luccalucich
Employees Worked With
Armando
November 05, 2024
The folks at Napa Nissan were very thoughtful and considerate. They made me feel welcomed, listened to my needs making purchasing my car easy. I will definitely return in the future. considerate. They made me feel welcomed, listened to my needs making purchasing my car easy. I will definitely return in the future. More
by kirbyerika12
Employees Worked With
Scott, Kris
July 30, 2023
I’m very pleased with Napa Nissan. I took my car in for a repair and Scott was very helpful so big kudos to him. While I was sitting in the waiting room Kip came in to make sure I was I took my car in for a repair and Scott was very helpful so big kudos to him. While I was sitting in the waiting room Kip came in to make sure I was comfortable or if I needed anything. I told him I was thinking about walking down to Target to kill time. Kip offered to take me there. They all went over and above customer satisfaction in my book. Not one person tried to pressure me into trading in my car. I will go there the next time I decide to go for a trade in! Thank You Scott and Kip More
by sherylmessertate
Employees Worked With
Scott and Kip
July 30, 2022
I wanted to say thank you to Keith our sales rep, Robin our finance woman and the owner of Napa Nissan. You have all made a single mom of 3 very happy. Napa Nissan is a great place to buy a vehicle, th our finance woman and the owner of Napa Nissan. You have all made a single mom of 3 very happy. Napa Nissan is a great place to buy a vehicle, they honored a misprint on the price for us and they really do keep their used automobiles on the lot in pristine shape. We purchased a 2013 Kia Sorento LX and we couldn't be happier. Napa Nissan took care of cleaning the car very well both inside and out. The friendly greeting by Keith at the door and Robin even came out of the office to say hi to us before we took the vehicle for a test spin. The vehicle ran like a champ and we were even presented with information on the last several services of the vehicle before purchasing it so we could see how well maintained it was. I have purchased many cars in my lifetime and have never had a more pleasant experience than I did with Napa Nissan. In the future I would much rather go to Napa Nissan where although it is a smaller dealership, it is a much more enjoyable experience than any of the huge lot dealerships I have been to in the past that really didn't care about the customers. Napa Nissan really does care about their customers and they now have 3 more repeat cusomers. Thank you again Robin, Keith and the owner of Napa Nissan. From your new customers. Brent, Gloria and Brianna. More
by Brent
Employees Worked With
Keith, Robin
