Nalley Volkswagen

Nightmare Experience I made the mistake of purchasing a Volkswagen Jetta TDI wagon thinking I would save on fuel costs. It gets great mileage but the repairs are astronom I made the mistake of purchasing a Volkswagen Jetta TDI wagon thinking I would save on fuel costs. It gets great mileage but the repairs are astronomical. Just after warranty we had to spend spent over $8,000 in repairs in fuel pumps, particulate filters, and an a/c compressor. John Huber was our main contact. The dealership agreed that the failures were excessive and agreed to change some of the less expensive parts at their cost. When we contacted Volkswagen America they said they would change the more expensive parts if the dealer agreed. The dealer then said it was Volkswagon America's decision. When we went to the dealership they refused to contact Volkswagen America to work it out saying "it's not our problem. They were very rude and made my wife cry in the service area. I made the repairs at a MUCH less expensive mechanic and dumped this really terrible car. Don't waste your hard earned money on any car Volkswagen builds. More

Pleasant and simple car buying experience Clarence was very professional, courteous and efficient. I would highly recommend both him and the dealership. This is my second vehicle from Nalley V Clarence was very professional, courteous and efficient. I would highly recommend both him and the dealership. This is my second vehicle from Nalley VW, and I am likely to be back again as a result of this experience. More

Nalley General manager is a good oerson to deal with Nalley GM is a nice person to deal with. He was very patient to negotiate on a car. I could not buy a car yet as trade price was not on par with true Nalley GM is a nice person to deal with. He was very patient to negotiate on a car. I could not buy a car yet as trade price was not on par with true car trade in value. They are ready to honor true car discount price certificate but on trade they are not willing to honor. Hope they give true car trade in value to buy More

Purchased 2014 Tiguan I traded in my 2007 Jetta for a 2014 Tiguan and had a wonderful experience. Gerard worked with me diligently and patiently to find a combination of ve I traded in my 2007 Jetta for a 2014 Tiguan and had a wonderful experience. Gerard worked with me diligently and patiently to find a combination of vehicle, options, and purchase terms to fit my budget. I couldn't be happier with the Tiguan or the experience. More

Car shopping made easy I purchased a car at the Nalley VW dealership for 2 reasons. One they had a car I wanted and two, Silvia was a terrific sales person. She was very I purchased a car at the Nalley VW dealership for 2 reasons. One they had a car I wanted and two, Silvia was a terrific sales person. She was very knowledgeable, friendly and respectfull of my time. I would recommend Nalley and Silvia to anyone who wants to buy a new or used car. More

Way to go Nalley! I had been in the market for a new vehicle for quite a while. In that search, I had done extensive research and test driven quite a bit of vehicles b I had been in the market for a new vehicle for quite a while. In that search, I had done extensive research and test driven quite a bit of vehicles before coming to Nalley VW. I started to consider a Jetta completely on a whim. I had done a bit of research the day before. Maureen was fabulous!! I told her my concerns and what I needed out of a vehicle and her suggestions were spot on! Not only did she recommend a specific Jetta, she emailed me a few different options and had them ready for me to test drive the following morning. I also told her that I would be under a time constraint and she did everything in her power and then some to ensure that I would meet that time constraint! I would/will never consider purchasing another new vehicle anywhere else. I am totally in love with my Jetta and the experience. I have already given Maureen's info to various friends and family that are in the car market. Many many thanks!!!!!!!! More