Nalley Toyota of Union City
Union City, GA
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I had a lot of anxiety helping my senior parents shop for a 2025 Toyota Camry. I decided to use the internet after my father presented me offers from the two Toyota dealerships closest to him that he had vis a 2025 Toyota Camry. I decided to use the internet after my father presented me offers from the two Toyota dealerships closest to him that he had visited. With the desired trim, exterior/interior color, package, and price desired out the door, I sent pricing proposals to 10 different Toyota dealerships. Less than half responded positively, but Eric Smith along with his Sales Manager, Jason Tootle, made a compelling offer, and answered several rounds of questions immediately. The terms were based on a car he had to obtain in a trade from another dealer. We decided to visit the dealership and take a test drive. Eric helped us relax with his sales style and we NEVER felt rushed or pressured. My parents decided to put a down payment on the vehicle. Unfortunately, the traded car deal fell through, but Jason assured us he had already secured another Camry with the same particulars. It wasn’t but a couple of weeks later that the car arrived. We arrived at 9:30, and by noon, we were on the road. I was concerned that one of the options on the original quote was not on the replacement vehicle, but Jason made it right. My parents just called and said how ecstatic they were about their new ’25 Camry and said if I spoke to Eric or Jason, to thank them again. If you’re shopping via the internet, be sure to include Nalley Toyota of Union City on your short list of dealers to obtain a fair proposal, or head-in to see Eric Smith. They weren’t the closest dealership, but worth the drive. And if you have “car shopping anxiety” like I did initially, as of July 2024, this is the dealership you want to visit. And if they don’t have what you want, they most likely can get it. You can really feel them working for you. Good Luck ! More
I’d like to take a moment just to send a special Thank you to the team at Nalley Toyota. I had to bring the car in for a water pump replacement, not anticipating the cost and le tell you Deb and Darby cam you to the team at Nalley Toyota. I had to bring the car in for a water pump replacement, not anticipating the cost and le tell you Deb and Darby came with the best Toyota service I’ve had. Thanks for being amazing at what you do. More
This was my first time at the Union City location. I was there from 8am-10:30 for an oil change. Unexceptionable. Might I add I had an appointment I was there from 8am-10:30 for an oil change. Unexceptionable. Might I add I had an appointment More
Great attentive service from Nalley Toyota and follow up after needing paint job on RAV4. Service Manager Mr Davis & Ms. Freeman provided exceptional service, providing lender car after servicing was exten after needing paint job on RAV4. Service Manager Mr Davis & Ms. Freeman provided exceptional service, providing lender car after servicing was extended from no fault of their own. More
I don’t feel like I should make an appointment and them have to wait 4 hours for and oil change and tire rotation. I think this is rediculious have to wait 4 hours for and oil change and tire rotation. I think this is rediculious More
Nalley Toyota always gets me out on time. I don’t have to spend my whole weekend in the dealership getting my car repair or serviced. I don’t have to spend my whole weekend in the dealership getting my car repair or serviced. More
Awesome service and pricing! They actually earned my business, I didn’t just give it to them. Efficient, detailed and very through. They beat all the prices on my 2024 Tachom They actually earned my business, I didn’t just give it to them. Efficient, detailed and very through. They beat all the prices on my 2024 Tachoma More