Nalley Toyota of Union City

I gave the dealership a five because the personnel at the dealership is knowledgeable and friendly. The service department works in an efficient manner so that you don't spend your entire day at the dealers dealership is knowledgeable and friendly. The service department works in an efficient manner so that you don't spend your entire day at the dealership. My husband took in coupons and the prices were lower than the coupons. We could appreciate the service department for pointing out the difference in prices. I moved here from Warner Robins, Georgia and I always got my car serviced at Butler Toyota. I was very impressed with them and I feel the same way about Toyota of Union City. My car is ten years old and it still drives very well and that is because of the service that is provided by Toyota dealerships. More

"GOING TO TOYOTA OF UNION CITY WAS ONE OF THE WORST THINGS I EVER DID IN MY LIFE . AND AS LONG AS I LIVE I WILL DO WHAT EVER THAT'S IN MY POWER, TO MAKE THIS BE KNOWN . YOU JUST CAN'T JUST SPIT ON THE THINGS I EVER DID IN MY LIFE . AND AS LONG AS I LIVE I WILL DO WHAT EVER THAT'S IN MY POWER, TO MAKE THIS BE KNOWN . YOU JUST CAN'T JUST SPIT ON THE LITTLE PEOPLE AND STEP OVER THEM ...AND ON TO THE NEXT LIKE NOTHINGS HAPPEN . THERE SOME BOGUS DEALS GOING ON , AND WHAT'S DONE IT DARK WILL COME TO LIGHT.......BEWARE OF TOYOTA OF UNION CITY ..THERE NOT RIGHT AND BEFORE THIS YEAR IS OUT A LOT MORE THAN ME WILL KNOW "...I'M TAKING THIS TO THE MEDIA OUTLETS ......THEY RUN A GOOD GAME I MUST SAY ...I JUST CAN'T LET THEM RUN OVER ME LIKE I'M NOTHING .....THE WHOLE DEALERSHIP IS FULL OF CRAP More

If your looking for a wonderful sales team look no further than Union City Toyota. That should be the first place you contact. Atlanta Toyota and the Newnan Toyota do not compare to the personal atte further than Union City Toyota. That should be the first place you contact. Atlanta Toyota and the Newnan Toyota do not compare to the personal attention that we received at Union City. Atlanta Toyota let us walk out the door without trying to work a deal we were happy with. We went to Union City and bought a vehicle that evening. We walked in at closing and were there until after 11:00 p.m. Their number one goal was to find the right vehicle, the right price and a payment we could afford. Bought a double cab Tacoma for the less than the other dealers quoted us on access cab and included more options. In 2006 I originally went in to buy a Camry and came home with an Avalon. It was used but only 3 years old and was in immaculate condition and am still in love with the car today. You will find that they do not want you to walk out the door without making sure they have exhausted every option available to you. I also found out that a friend of my daughter bought a Scion two weeks earlier and the a Toyota dealership south of Union City let him walk. He went to Union City and purchased a Scion. They found the vehicle with the color and options he wanted in another state and had it shipped to Union City where they did the financing. He was also a first time car buyer. They are not pushy but they will work with the customer until they have found the vehicle and financing that the customer is satisfied with. They will go the extra mile and do the extra work. I cannot say enough about Key Inoma, sales, Shawn Foster, finance and Ed Green. They were not interested in going home, they were interested in making us a good deal. Thank you guys so much. More

This is my 2nd car purchase at toyota of union city within 12 months. The staff really went out of their way to make sure I was satisfied. They didn't have me wasting my time thinking one thing and doi within 12 months. The staff really went out of their way to make sure I was satisfied. They didn't have me wasting my time thinking one thing and doing another. I have already recommend 2 sister here, and they both bought cars. I would strongly recommend toyota of union city to anyone looking to purchase a vehicle. More

I absolutely hate shopping for cars but when I go in and feel at ease, it makes the experience so much easier. That's what happened when I walked into this dealership. I've never had a better experience buy feel at ease, it makes the experience so much easier. That's what happened when I walked into this dealership. I've never had a better experience buying a car! Lawrence Crawley never pressured me at any time and he took the time to get me in the right Rav4. He worked with me till I was comfortable with the payments. Michael Saiz was very helpful and kind. I know that's his job but he made me feel more at home than I've felt in a long time. I also had some questions for some of the customer service representatives. They were all very helpful. I felt like a friend of the family! More

Great sales representative. Tom was extremely nice and professional. The entire process was easy and painless. The finance dept was easy to work with and the showroom was set up to be a very fun area. I w professional. The entire process was easy and painless. The finance dept was easy to work with and the showroom was set up to be a very fun area. I would recommend Toyota, more specifically Union City Toyota. More

Toyota of Union City has the best customer service!! Everytime I go into the dealership; everyone is all smiles, there are snacks available, and the place is clean!! Everytime I go into the dealership; everyone is all smiles, there are snacks available, and the place is clean!! More

My salesman, Edd Green, was wonderful. He listened to my needs and he was very thourough and respectful. He explained the entire process to me and was very prompt about returning my calls or texts. He was p needs and he was very thourough and respectful. He explained the entire process to me and was very prompt about returning my calls or texts. He was professional in everyway and was not pushy but was consistant and eager to assist me as a car buyer. He always made me feel like I was important as a customer at the dealership. I will highly recommend him and purchase again from Toyota of Union City because of him and other staff members as well. The other staff members who played a crucial role in completing the sale were the two receptionists: Joyce Gay and Kelly Shaw. They exempilfied excellent customer service skills and were always pleasant and helpful. Once, I came on a day my salesman wasnt in and two salesmen greeted me and introduced themselves, they were Andrew Bernard and Evan Allen. They were so incredibly nice and accomodating and wanted to make sure I was ok even though they weren't my sales person.They really impressed me. After choosing my car I met with Melanie Thomas who was a joy to work with. She was so motivating and had a way of putting you at ease. Her sense of humor was also welcoming after the whole process of choosing the right car, etc. In the finace dept., Matt Nichols is so personable that you felt like you knew him for years. He never deviated from his duties and he was very respectful and organized. And last, but certainly not least, Mike Siaz is the man who pulled it all together, from the beginning of my positive experience at Toyota of Union City, to the end. He stayed on top of everything like he promised and constantly checked on me to make sure all was well. He is amazing and I truly have the utmost respect for him. Toyota is lucky to have him and the great team that I personally worked with that helped in the purchase of my new 2012 Toyota Yaris. I love it, especially at the gas station, Sincerely, Joan Clark More

Very helpful and friendly service rep's courtesy pick up driver atmosphere at service waiting room very relaxing will gladly recomend to my friends and family. driver atmosphere at service waiting room very relaxing will gladly recomend to my friends and family. More

Excellent service. I was in and out within 30 minutes even though I did not have an appointment. The new lounge was simply beautiful and comfortable. even though I did not have an appointment. The new lounge was simply beautiful and comfortable. More