Nalley Toyota of Union City

My last time deal Well my mother has purchase several cars from you and my sister was always right there with her when she got her vehicles. They spoke highly about h Well my mother has purchase several cars from you and my sister was always right there with her when she got her vehicles. They spoke highly about how you treated them, and i saw it first hand for myself when i was there to get my car. Before i came some one text me the direction and my appointment time. And when the time was change on your end, you notified me in advance. Man that showed me you really wanted my business. Let me say, that a young sale lady by the name of Melanie Salim, she did a wonderful job getting me into my new car. Even when i notice something was not working on my car, she said let her know personally when i bring it in to get work done on it. Let me say i will be back when i need another car and it will be soon. Thanks for everything that made my visit a wonderful experience. More

An awesome wonderful experience. My experience with Toyota of Jonesboro which was my second purchase of a new car from this dealership, was overall great. The sales person Ethel Will My experience with Toyota of Jonesboro which was my second purchase of a new car from this dealership, was overall great. The sales person Ethel Williams was very professional explaining every detail, and giving me acceptalbe answers to all questions that I asked. More

My new Camry 2015 I love my new Camry. Kissah Neal was my sales professional. She worked with me until I was satisfied and comfortable with the terms and payments. She I love my new Camry. Kissah Neal was my sales professional. She worked with me until I was satisfied and comfortable with the terms and payments. She was very thorough in explaining the features and details reference my vehicle. She has a wonderful personality and when I left I felt like we knew each other well enough to be family. Anyone interested in a fantastic experience please ask for Kissah at Toyota of Union City Wanda L Williams More

Blessed Terry was awesome from the door my friends, family and anyone I know looking for a car will be sent to Terry thank you sooo much for your caring about Terry was awesome from the door my friends, family and anyone I know looking for a car will be sent to Terry thank you sooo much for your caring about my needs. More

Service Manager and mechanics- Liars! I will NEVER take my truck back to place...I purchased my Ram from this dealer a few months ago and with it came 3 complimentary oil changes and 3 tir I will NEVER take my truck back to place...I purchased my Ram from this dealer a few months ago and with it came 3 complimentary oil changes and 3 tire rotations. I had the first complimentary serivce done and it wasnt until I was driving off the property when I realized the tire rotation wasnt done. I have rims on my truck and they never asked for the key. I looked at my paper work when I got home and couldn't believe they marked my service order that it was done. They even had markings on the brake and tire section as though they had inspected my brakes. How can you tell that my brake linining is in the green if you didnt even remove the tire? A little less than a week ago, I took my truck back for the second complimentary oil change and tire rotation. This time, I decided NOT to wash my truck so that if the tires werent rotated, I would know not just by them not asking for the key, but by the placement of the tires with the dirtiest rims...anyone who knows, knows that the front rims are always the dirtiest and if you totate my tires, those should end up on the back. Oil change complete, once again they never asked for the rim key. So, the first thing I asked was if the tires were rotated, I was told yes! I told them the tires werent rotated because no one ever asked for the key to get the rims off. The mechanic then suggested we look at the camera, I agreed, but the service manager said there wasnt time. I inspected my tires and saw that the dirty rims were still on the front and also, there no fingerprints anywhere on the rim to show they were even hand handled. The situation got heated and the service manager offered to rotate my tires "again", but at this point it was very obvious I was dealing with some dishonest people and I didnt want their hands on my truck ever again. When I left there, I couldnt help but wonder what other corners did they cut during my oil change. Although I left my information with the secretary, til this day, I have not heard one word from the head manager at this dealership, which really leaves an even worse bad taste with me. Of all the places I could have purchased a vehicle from I chose to give this place my business. HUGE MISTAKE. I will not be stepping foot in this dealership again. If they were so willing to lie to me, I can only imagine how much of this has gone on at this service department with unsuspecting customers who THINK they got good service. More

Service department is awful My 2013 Tundra (34,000 mileage) was leaking oil from both valve covers seals. I took my truck to union city toyota because that where I purchase it fr My 2013 Tundra (34,000 mileage) was leaking oil from both valve covers seals. I took my truck to union city toyota because that where I purchase it from. They fix the leak, but when I came to to pick my truck it was make an loud ticking noise. I address the issue with the service advisor, he told me it was my injectors cycling. I told him I never heard this sound before they replace the valve cover seals. Long story short.... now my check engine light is on.. I have call and email about my issue... no call back or email reply... Do not take your vehicle for service at union city toyota . More

On Saturday August 8 2015 MY FRIST CAR My first time buying a car so i was very nervous, but i must say my sale person was very helpful from the time i walk in until i purchase my car. May My first time buying a car so i was very nervous, but i must say my sale person was very helpful from the time i walk in until i purchase my car. May God bless him. Mary Hill More

Mission Accomplished! I came to this dealership after having terrible experiences at dealerships claiming to have flexible financing for people trying to rebuild their cred I came to this dealership after having terrible experiences at dealerships claiming to have flexible financing for people trying to rebuild their credit. I want to thank my salesperson Brandon Thompkins. He was very personable and knowledgeable about all the products. My goal was to find a new car I wanted and take it home that day. I was able to take care of this without spending the whole day like other dealerships. Brandon made sure all my questions were answered and made sure the whole process ran smoothly. If you are in the market for a new car in the Atlanta area make sure you visit Brandon Thompkins at Toyota of Union City. More

Mr. Kent Neville "You've got going on my brother," Kent thank you sooooo soooooo much for your kindness, knowledge and sense of humor in selling me a Toyota Camry. You have made my transition from owni Kent thank you sooooo soooooo much for your kindness, knowledge and sense of humor in selling me a Toyota Camry. You have made my transition from owning & driving a SUV to owning & driving a car very pleasant . It's been at least 25 years since I have purchased a new vehicle & I must say I feel serenity! Keep doing what your doing! More

Great Experience We worked with Terry most of the day, and he was with us every step of the car buying process. He helped us find a good used car that fit comfortably We worked with Terry most of the day, and he was with us every step of the car buying process. He helped us find a good used car that fit comfortably in our price range, and was able to answer all our questions. Thank you for a great buying experience! More