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Nalley Toyota of Union City

Union City, GA

4.7
851 Reviews

4115 Jonesboro Rd

Union City, GA

30291

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Showing 851 reviews

September 25, 2015

Great experience all around. From the moment I drove away. Fred made my car buying experience great. He went above and beyond to make sure I got a vehicle in my price range. Kudos to the whole Toyota family. More

by Connie P
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Santos, Fred Stephens, Mike., Candice Lacoa
Oct 02, 2015 -

Nalley Toyota of Union City responded

Connie, thank you for the kudos and for leaving us this incredible feedback. We’re delighted to hear that Fred went above and beyond for you and provided you with a great car buying experience. Please come see us for any future needs! Thanks again. Best regards, LC Crawley - CSI Manager - (770) 964-8888

September 22, 2015

Melanie Salim was great! I enjoyed my visit and my salesperson, Melanie Salim. She was attentive and took care of us. Mike was also the greatest. He walked us through the proc More

by judy2015
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie Salim
Sep 22, 2015 -

Nalley Toyota of Union City responded

GOOD MORNING! CONGRATULATIONS ON YOUR NEW CAR PURCHASE! WE WELL LET MELANIE KNOW HOW WELL OF A JOB SHE IS DOING! PLEASE SPREAD THE WORD TO YOUR FAMILY AND FRIENDS AND PLEASE GO A FRIEND US ON FB AS WELL!

September 21, 2015

In love with my car If you're looking for a car you HAVE to see Ethel Williams. I was kind of scared going to a dealership because I don't have very much credit and was a More

by Caitlin93
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethel Williams
Sep 21, 2015 -

Nalley Toyota of Union City responded

GOOD MORNING! FIRST LET US SAY THANK YOU FOR DOING BUSINESS WITH TOYOTA OF UNION CITY! WE ARE COMPLETELY APPRECIATIVE OF YOUR BUSINESS. WE STRIVE TO MAKE SURE WE ARE SERVING OUR PUBLIC IN THE BEST WAY POSSIBLE. WE WILL LET MRS. ETHEL KNOW TO CONTINUE TO KEEP UP THE GOOD WORK!

September 20, 2015

Happy with my Camry I am very pleased with my 2016 Camry. I have driven Acura's for the last 20 years. This is my first Toyota. I like the car. Edd Green made my car More

by cassandra d.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edd Green
Sep 21, 2015 -

Nalley Toyota of Union City responded

Cassandra, thank you for stopping by to share your experience with us. Congratulations on your 2016 Camry! We are very pleased that Edd was of such help to you and could make your visit very easy, and we believe that's how every car buying experience should be. We look forward to serving you again in the future! Best regards, LC Crawley - CSI Manager - (770) 964-8888

September 18, 2015

Sporty 15 Robert was very attentive to what I wanted in a car and made sure I got it. I would recommend him at all times! He worked until the very end and made More

by blacksexy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Anderson
Sep 21, 2015 -

Nalley Toyota of Union City responded

We appreciate the time it took for you to leave us this terrific review! Robert is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, LC Crawley - CSI Manager - (770) 964-8888

September 18, 2015

My Poor experience ( Shannon Smith ) 2016 Toyota Corolla I came into the dealership and had a lovely experience with Malanie Salim trying to purchase a car. I was suppose to be purchasing a car with my name More

by Archibald2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabriel Howard
Sep 28, 2015 -

Nalley Toyota of Union City responded

GOOD AFTERNOON! WE APOLOGIZE FOR THE CONFUSION AND MISCOMMUNICATION ON YOUR CAR LOAN. FROM WHAT YOU DESCRIBED IT SOUNDS LIKE YOUR FATHER CHANGED HIS MINE ABOUT SIGNING FOR YOU ON YOUR CAR LOAN. YOUR FATHER WAS GOING TO BE THE SIGNER INSTEAD OF THE CO-SIGNER AND SOMETHING WAS LOST IN COMMUNICATIONS. WE HAVE TO GO BY WHAT THE BANKS STIPULATE SINCE WE DO NOT MAKE THE FINAL DECISION. WE SHOULD HAVE COMMUNICATED THIS BETTER AND WE APOLOGIZE THAT WE DID NOT DO THAT. WE HAVE MANY OPTIONS TO TRY AND GET YOU APPROVED FOR A CAR LOAN. BUT IF THE BANK ASK FOR MONEY DOWN THEN WE HAVE TO GO BY WHAT THEY ASK FOR. LET US KNOW IF YOU HAVE ANY OTHER QUESTIONS.

September 18, 2015

USAA Car Buying Service Kern Russell did a superb job of showing me the 2015 Priuses in stock. He was friendly, knowledgeable and most helpful. The dealership honored the d More

by PriusGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kern Russell, Lawrence Crawley
Sep 21, 2015 -

Nalley Toyota of Union City responded

We really appreciate you taking time to write this nice feedback about our dealership. It is gratifying to hear that Kern did a superb job in assisting you and that we provided you with a very positive experience. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, LC Crawley - CSI Manager - (770) 964-8888

September 09, 2015

Thank you Ethel Williams Just like to thank Ethel Williams for getting me in a new car I love it in I wish we could go high then a ten on rating cuz she needs infinite amount More

by Happy dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethel Williams
Sep 10, 2015 -

Nalley Toyota of Union City responded

THANK YOU VERY MUCH FOR ALLOWING TOYOTA OF UNION CITY TO MEET ALL YOUR AUTOMOTIVE NEEDS AND EARNING YOUR BUSINESS! WE WILL LET MS. ETHEL KNOW SHE IS DOING A FINE JOB AND PLEASE SPREAD THE WORD ABOUT TOYOTA OF UNION CITY!

September 09, 2015

My last time deal Well my mother has purchase several cars from you and my sister was always right there with her when she got her vehicles. They spoke highly about h More

by GMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany, and Melanie
Sep 10, 2015 -

Nalley Toyota of Union City responded

CONGRATULATIONS ON YOUR NEW CAR PURCHASE!! MELANIE IS DOING A GRETA JOB FOR US AND WE WILL CONTINUE TO TRAIN AND GET BETTER. PLEASE SPREAD THE WORD ABOUT TOYOTA OF UNION CITY!!

September 04, 2015

An awesome wonderful experience. My experience with Toyota of Jonesboro which was my second purchase of a new car from this dealership, was overall great. The sales person Ethel Will More

by camaryse321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethel Williams
Sep 06, 2015 -

Nalley Toyota of Union City responded

Thank you for your continued patronage and for leaving us this wonderful feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We will be certain to share your comments to Ethel and please come back and see us again in the future with anything else you might need. Take care! Best regards, LC Crawley - CSI Manager - (770) 964-8888

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