Nalley Toyota of Union City

Brand new car Fred Stephens is a great salesman and has a funny sense of humor. Definitely his calling. Eddie the finance Manager was Excellent! He made my wife and Fred Stephens is a great salesman and has a funny sense of humor. Definitely his calling. Eddie the finance Manager was Excellent! He made my wife and I feel right at home from beginning to the end. Santos was very nice and helpful when we signed the contract! Awesome TEAM! More

A sigh of relief Jarrett was diligent in his efforts to help. The manager was even more friendly. The dealership was busy and I like how the salesmen didn't bombard yo Jarrett was diligent in his efforts to help. The manager was even more friendly. The dealership was busy and I like how the salesmen didn't bombard you once you entered the lot. I would have like someone to approach me due to the fact that when you walk in from the opposite side you didn't see exactly where the receptionist was but outside of that it was great. I didn't close the deal that day but when I was ready and didn't have a ride to the dealership, Jarrett came and picked me up in the middle of rush hour traffic. I live 45 minutes away on a good day and then I hadn't made it home from work yet and he patiently waited. One of the things I noticed is that they were determined not to let anyone leave without being completely satisfied and especially without a new whip! The finance manager was concerned...when we were in the office closing the deal we both smelled something burning. She immediately asked someone to come escort me out the office until she found the source. That showed concern about me as a person and not just a customer. She was thorough in her overview, thus I knew exactly what my percentage rate, coverage, etc. was without having to try to figure it out. I'm a tough customer due to the fact that I've been in the car search for a while, was burned by another dealership, and my credit and income wasn't that great. I was also financed by a top rate reputable company and not some unknown finance company. The extras that they offer is bar none and really sealed the deal for me. Although I went into the dealership with low expectations and just wanted a used car. I rode off with a new car and a bunch of amenities. All and all I'll give them an A+ and would recommend a friend to go there and actually did... More

Great experience all around. From the moment I drove away. Fred made my car buying experience great. He went above and beyond to make sure I got a vehicle in my price range. Kudos to the whole Toyota family. Fred made my car buying experience great. He went above and beyond to make sure I got a vehicle in my price range. Kudos to the whole Toyota family. Thank you guys. More

Melanie Salim was great! I enjoyed my visit and my salesperson, Melanie Salim. She was attentive and took care of us. Mike was also the greatest. He walked us through the proc I enjoyed my visit and my salesperson, Melanie Salim. She was attentive and took care of us. Mike was also the greatest. He walked us through the process, along with Melanie. I was able to get the car I wanted and brand new. I will definitely recommend this dealership to family and friends. Thanks for a great experience. More

In love with my car If you're looking for a car you HAVE to see Ethel Williams. I was kind of scared going to a dealership because I don't have very much credit and was a If you're looking for a car you HAVE to see Ethel Williams. I was kind of scared going to a dealership because I don't have very much credit and was afraid I would not be leaving with a car. I desperately needed a new one due to my old car breaking down for good and Ethel made it happen for me. Ethel was patient and really cared about what my boyfriend and I were looking for, and also what we could actually afford. She answered any and ALL questions we had. Hands down the best customer service I have ever received. More

Happy with my Camry I am very pleased with my 2016 Camry. I have driven Acura's for the last 20 years. This is my first Toyota. I like the car. Edd Green made my car I am very pleased with my 2016 Camry. I have driven Acura's for the last 20 years. This is my first Toyota. I like the car. Edd Green made my car shopping experience very easy. Mr. Green listened to what I wanted and made it happen. Mr. Green is a nice man with a good spirit. Thank you again for your all that you did to help me get a car that I would enjoy and meet my current need. Cassandra D. More

Sporty 15 Robert was very attentive to what I wanted in a car and made sure I got it. I would recommend him at all times! He worked until the very end and made Robert was very attentive to what I wanted in a car and made sure I got it. I would recommend him at all times! He worked until the very end and made a follow up call to ensure I was well pleased. Thank you Toyota & Robert......I am a fan of Camrys. More

My Poor experience ( Shannon Smith ) 2016 Toyota Corolla I came into the dealership and had a lovely experience with Malanie Salim trying to purchase a car. I was suppose to be purchasing a car with my name I came into the dealership and had a lovely experience with Malanie Salim trying to purchase a car. I was suppose to be purchasing a car with my name on the car and my father as a co signer but when my father received the paper work it was only my father's name on the paper. Within 5 days I received a call from my father stating he was not signing the papers because my daughter is the one purchasing the car not me. I also received a call the same day stating I needed to return the car or it will be repossessed. I was really hurt by this situation and very upset because I wasn't given a chance to purchase the car in my own name. I would like to know is there going to be something done about this situation because you can just do this to someone. Everyone doesn't have perfect credit and should be given a chance to purchase a car with little or no money down. It was Toyota of Union City screw up not mine. More

USAA Car Buying Service Kern Russell did a superb job of showing me the 2015 Priuses in stock. He was friendly, knowledgeable and most helpful. The dealership honored the d Kern Russell did a superb job of showing me the 2015 Priuses in stock. He was friendly, knowledgeable and most helpful. The dealership honored the discount that USAA had established with them, and accepted my pre-approved loan from USAA Savings Bank without quibble. I've quit doing business with other dealers because of the way their sales departments handle the process of purchasing, i.e. evasive on supplying loan rate information, or trying to sell me features I don't want, or insisting I finance through them. Well, Toyota of Union City does not hassle you at closing! I find that refreshing. More

Thank you Ethel Williams Just like to thank Ethel Williams for getting me in a new car I love it in I wish we could go high then a ten on rating cuz she needs infinite amount Just like to thank Ethel Williams for getting me in a new car I love it in I wish we could go high then a ten on rating cuz she needs infinite amount of point thank you Mrs Ethel More