Nalley Toyota of Union City

waste of time Waste of time. Told me first visit i needed a cosigner or a down payment. After a few months, i had a down payment, and they wete not honest on the ph Waste of time. Told me first visit i needed a cosigner or a down payment. After a few months, i had a down payment, and they wete not honest on the phone about their ability to help in my situation. So I went there again and once there they spent 4 minutes on my application and told me, again, I needed a cosigner. Complete waste of my time and obvious they only help who they want to help. More

Slow processing This is my third toyotafrom this dealer and the process has not gotten any better and it's not the sales persons it's been their processes. Making th This is my third toyotafrom this dealer and the process has not gotten any better and it's not the sales persons it's been their processes. Making the deal is time consuming this dealership tries to hard to keep all the incentives in house and not share with the consumer. I'm very disappointed in how this dealership values the customers time. Yes I'd rather not have to go to far to waste more of my time, so I buy from my local dealers hoping their attention to details will improve. More

PURCHASE PRICE MORE THAN ADVERTISED PRICE ON WEBSITE!!! I purchased a overly price 2012 Toyota Camry from Union City Toyota and when brought to the attention of my sales rep and his manager I was given $500 I purchased a overly price 2012 Toyota Camry from Union City Toyota and when brought to the attention of my sales rep and his manager I was given $500 back. The difference is nearly $5,000 from what I paid and what was advertised online. I am a very unhappy customer. More

Our 3rd New Toyota Camry My hat goes off to Sam Douglas for making our car buying experience awesome for the last past 3 years. We just recently purchased our 2016 Toyota Camr My hat goes off to Sam Douglas for making our car buying experience awesome for the last past 3 years. We just recently purchased our 2016 Toyota Camry on September 30. Sam Douglas is the best Sales Person in the world. Great job!!!!!!!! More

Exceptional Customer Service The customer service skills that Mr. Alex and everyone at Toyota of Union City was wonderful. They all worked with me to get me the car I wanted, and The customer service skills that Mr. Alex and everyone at Toyota of Union City was wonderful. They all worked with me to get me the car I wanted, and worked hard to get a good price for me as well. I will definitely come there for all my car needs. If you ever go to Toyota of Union City please ask for Alex McGhee. More

EXCELLENT DEALERSHIP!!!! DON'T BUY ANYWERE ELSE Both my daughter and I have purchased vehicles from Union City Toyota - she purchased a 2016 Toyota Corolla and I purchased a 2015 Toyota RAV4. Both Both my daughter and I have purchased vehicles from Union City Toyota - she purchased a 2016 Toyota Corolla and I purchased a 2015 Toyota RAV4. Both excellent vehicles but that is not the best part of Toyota of Union City. Everyone at Union City Toyota are great. Very nice, friendly, personable and knowledgeable. Melanie was outstanding during the purchasing process and Mike is the best asset Toyota of UC has. By the time we left with our new vehicles we felt like we were part of a family :) If you check out UC Toyota you will not buy anywhere else!!!! More

Best New Purchase of a vehicle I've ever experienced. I worked with George Johnson and the experience was OUTSTANDING. George was informative, knowledgeable of the financing and the vehicle and worked qui I worked with George Johnson and the experience was OUTSTANDING. George was informative, knowledgeable of the financing and the vehicle and worked quickly due to my tough schedule to get me in and out of the dealership in just a couple hours. I would recommend anyone looking for a Toyota brand vehicle to stop by Union City. I met nearly a dozen employees in the dealership, toured every department and felt right at home. The waiting room is comfortable and the overall experience leads me to consider another Toyota when the time comes. More

New Car and Great Service I am very happy with my purchase. I did not believe I could afford a new car but after talking to Mr. Edd Green and Ms. Tammy Soloman, I was able to p I am very happy with my purchase. I did not believe I could afford a new car but after talking to Mr. Edd Green and Ms. Tammy Soloman, I was able to purchase a 2016 Toyota Camry. I felt comfortable and was very excited about having the car. Thank you both for your assistance! More

Horrible Finance Department Great sales staff but when it was time to complete the deal with finance dept. Which took forever as I watched them go get food and come back and eat Great sales staff but when it was time to complete the deal with finance dept. Which took forever as I watched them go get food and come back and eat it. Rude and money hungry dept. Starr was very blunt in explaining the paperwork that I was signing and seemed inpatient with me when asked and tried to force warranties on me. Very aggressive attitude More

Satisfied customers I came in to see what vehicle I may qualify for and to my surprise I was able to purchase 2 vehicles my husband and I are very very happy thanks to I came in to see what vehicle I may qualify for and to my surprise I was able to purchase 2 vehicles my husband and I are very very happy thanks to Toyota of union City you guys Rock. More