Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Nalley Toyota of Union City

Union City, GA

Overview
Reviews
4.7
860 Reviews
Call Dealership (678) 216-0296

4115 Jonesboro Rd

Union City, GA

30291

Directions

By Type

Showing 860 reviews

December 03, 2023

My service was great, with no long time wait. Vic is awesome. He’s been my service advisor for my last few appointments and I never had any issues. More

by Ta’Neika blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic at Toyota Union City
Report | Print
December 03, 2023

Toyota Union City is the best place for you and your car that’s why I always go to More

by waretonya7T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
Report | Print
December 01, 2023

Service was fast and informative. Everyone there is friendly and have great customer service. I like it there More

by Markita_brandy05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb
Report | Print
November 28, 2023

The service department was outstanding. Spencer took great care of my vehicle and I am very pleased with Nalley Toyota of Union City. More

by zacherys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
Report | Print
November 28, 2023

I was very pleased with my experience they made me want to use them again. I was waited on very professionally and felt very welcome. More

by wilma bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. T. Smith
Report | Print
November 26, 2023

Spencer H. Helped find discounts. Did not try to oversale previously work. Would highly recommend More

by Robinson4311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Harris
Report | Print
November 26, 2023

Easy appointment. Punctual and thorough diagnosis. Attentive to my concerns. The labor was well performed. I was completely satisfied with all phases of service. More

by LT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam and Erik, Clyde Chapman
Report | Print
November 25, 2023

The service staff is very courteous. My service advisor is Deb Freeman. She is very knowledgeable with the service requirements for Toyota cars. The waiting room is comfort and always cl More

by rubywiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb Freeman, Clyde Chapman
Report | Print
November 24, 2023

Waited 3. 5 hours for a oil change and tire rotation and then had to return the next day to rebalance the wheels . My entire vehicle was shaking after they did More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
Nov 28, 2023 -

Nalley Toyota of Union City responded

Your trust in our service department is important to us, and I understand that this experience has affected your willingness to return. I am committed to rectifying the situation. We would appreciate another opportunity to give you the quality of service we are known for and to restore your confidence in our dealership. Please contact me directly at your earliest convenience so we can discuss how best to address your concerns and hopefully find a way to continue serving you in the future. Darby Davis, Service Manager Nalley Toyota Union City (770) 964-8888

November 23, 2023

I was greeted by Ms Deb with awesome customer service from start to finish. Thank you to all who provided services 11/13/23. More

by Blessed n grateful Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get her name but young lady very helpful in bringing me to Ms Deb had a beautiful personality
Report | Print
1
...
32
33
34
...
86