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Nalley Toyota of Union City

Union City, GA

4.7
765 Reviews

4115 Jonesboro Rd

Union City, GA

30291

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Showing 765 reviews

October 23, 2024

I had the best experience dealing with this dealer. They send me all the information upfront, make sure I received the best interest rate posible. Overall a great experience and made me feel that I can More

by morales.lourdes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Cooper and Joe Louis
October 23, 2024

My favorite dealership for the last twenty years and will be for the foreseeable future. More

by earlnarnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
October 21, 2024

Went just to check out and test drive a new vehicle. Drove one home the next morning! No pressure, no hours-long back and forth, great salesperson - only great things to say about our experience. More

by rodierucker ?
Recommend Dealer
Yes
Employees Worked With
Christopher Kenner
October 20, 2024

I took my car for oil change and tire rotation, which they did not rotate my tire, second time there' for oil and repair which they told me they will call me,after they have call my insurance company 3 More

by Kkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clyde Chapman
Oct 26, 2024 -

Nalley Toyota of Union City responded

I apologize for the repeated issues and lack of communication you experienced with your recent visits. Not completing the requested tire rotation and failing to follow up on your repair and insurance details are well below our standards. Please reach out to me directly so I can personally ensure this situation is addressed promptly and prevent future occurrences. Darby Davis Service Manager, Nalley Toyota Union City (770) 964-8888

October 20, 2024

Very attentive and excellent service. The finance department was spectacular. I will always buy my cars at this dealership.I also will refer family and friends. More

by Jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
October 20, 2024

EXCELLENT! !! Everything about this place is AWESOME, especially the technician!!! I always come to this place. More

by lawan1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Bogan, technician. BJ, sales
October 19, 2024

Excellent service and customer care every time I visit your dealership. Thanks for all you do. More

by Mike.studdard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew
October 18, 2024

We purchased new Sienna and traded in old Sienna. The whole process was very pleasant. Staff were very nice and explained well. More

by SP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Cooper, Joe Louis, and William Marbury
October 18, 2024

I was treated with respect, and all of my questions were patiently answered. The technician was friendly More

by mwbrown325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman, Jeff Davenport, Omar Rosales
October 17, 2024

Very professional and nice. Relate to people. Explain everything in detail about the car and how it's work More

by moore1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas "Big Deals" Brown