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Nalley Toyota of Union City

Union City, GA

4.7
851 Reviews

4115 Jonesboro Rd

Union City, GA

30291

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Showing 851 reviews

April 22, 2025

Chan was an awesome dealer. He have wonderful customer service and he made sure I got a car. Thank you More

by Kyra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chan
April 12, 2025

Paul did a fantastic job helping us find and purchase our Sienna. He was courteous and professional making the process of buying a new car as pleasant as possible. More

by tabelein
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Williams
March 31, 2025

I had a seat belt issue and it should have been under warranty but they said it rattled and I must have dropped something in it and they refused to check it without charging me $400. I purchased the tool More

by j_mcgraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clyde Chapman
Apr 05, 2025 -

Nalley Toyota of Union City responded

We’re truly sorry to hear about your recent experience. It’s disappointing to know we may have missed the mark. I’d appreciate the opportunity to review this situation and make it right. Please contact me directly so we can discuss further. Darby Davis Service Manager Nalley Toyota Union City (770) 964-8888

March 30, 2025

Had a great experience. My salesman and the finance officer was great. Would recommend 100% More

by Carlmorris2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damian
March 25, 2025

CALEB KEMP was GREAT ! !!! He was very attentive and patience with me. I will differently refer a friend More

by almon.melissa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Kemp
March 21, 2025

Matt Ross, the service adviser has been really great. The service for dropping me home is a good asset to the company. We'll always always use Nally to buy my cars in the future. More

by Terry1517T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew ross
March 16, 2025

Excellent sales team, Excellent atmosphere, excellent finance team. The made everything easy and simple. Frankie Alvarez was a tremendous help. More

by lbmckinnie
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frankie Alvarez
March 06, 2025

I honestly did not think I could qualify for a car. The dealership worked very hard in getting a car that I could be satisfied with. Thank you for the second chance. More

by Dannstep2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey and Raykid
March 03, 2025

Jazmin was an excellent service manager Really took her job to heart Enjoy her spirt and work ethnic Made me smile 😊 Will definitely be coming back👍 More

by Deeksmith2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
February 15, 2025

There’s no service department that measures up to Nalley’s Union City. My service advisor, Vick Smith is a wealth of information with common sense explanations to make the complexity of a vehicle sim More

by harrisbrown.lat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vick Smith, Clyde Chapman
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