Nalley Toyota of Roswell

Service Department We have used Nalley Toyota of Roswell for the past eight years, but have noticed a great decline in the service department over the past year. Our mos We have used Nalley Toyota of Roswell for the past eight years, but have noticed a great decline in the service department over the past year. Our most recent experience was taking our 1994 Toyota Short-bed truck in for clutch replacement. After spending a week calling and calling for updates (they never would call back) the truck rolls out and suppose to be ready. Less than seven days later, the truck wont go so we take it back to them and they say it is the clutch again. After they review it they said everything looked like it was installed correctly and we must have broken it. Keep in mind, less than a week and it is a four cylinder engine so to get it to do any kind of burn out would take a miracle. Long story short we are out $2500 dollars and they refuse to fix an issue that had to been caused by a poor installation. They have lost our business forever. More

the nalley toyota of roswell provide me best service The Nalley Toyota of roswell provide me exelent service than other dealer I would recommend to every body to go there and get best service The Nalley Toyota of roswell provide me exelent service than other dealer I would recommend to every body to go there and get best service More

Great Dealership The Nalley team was outstanding! Stacey was very helpful and his knowledge about cars with extremely useful! He answered all my questions and gave re The Nalley team was outstanding! Stacey was very helpful and his knowledge about cars with extremely useful! He answered all my questions and gave recommendations after listening to my needs. Arnold the Finance Director was outstanding! He worked fast and didn't have me waiting at the dealership all night. The Nalley team help me out of a bad situation and I'm very grateful. I looking forward to buying another car from them in 12 months ! Thanks again for the outstanding customer service! This was by far my best dealership experience! More

Another Great Experience Danny and his team of professionals were incredible. They are knowledgable and extremely thorough. This is the 5th Toyota in our family fleet of vehic Danny and his team of professionals were incredible. They are knowledgable and extremely thorough. This is the 5th Toyota in our family fleet of vehicles. Nalley is my dealer. More

Professionalism at its finest I had ran into bad luck with sales associates at a couple of previous dealerships while trying to purchase a new vehicle. When I met Danny Bustos I in I had ran into bad luck with sales associates at a couple of previous dealerships while trying to purchase a new vehicle. When I met Danny Bustos I informed him of my previous misfortune and he assured me that would not be the case with him. He was correct. Danny was welcoming and very informative of the vehicle I was interested in. After the test drive I fell in love with the vehicle and he made sure I drove it home that day. Next time I purchase a vehicle I hope Danny is still selling cars because I will definitely do business with him again. More

Best new truck experience to date. Purchased 2016 Tacoma from salesman Richard Wong. I HIGHLY RECOMMEND RICHARD WONG. Mr. Wong was knowledgeable, personable, professional, and presente Purchased 2016 Tacoma from salesman Richard Wong. I HIGHLY RECOMMEND RICHARD WONG. Mr. Wong was knowledgeable, personable, professional, and presented no pressure during the transaction. Mr. Wong kept me updated until the truck arrived. Overall a great experience. He was a just a great guy to work with. More

Completely Satisfied Our entire experience was outstanding, from beginning to end. Kevin and the team went out of their way to get us into exactly the right car for our fa Our entire experience was outstanding, from beginning to end. Kevin and the team went out of their way to get us into exactly the right car for our family. We won't buy a car anywhere else. More

Toyota Tacoma Lease I had a great experience when I came to get a lease for a 2016 Toyota Tacoma. Matthew Cohen made my car buying experience the best I have ever had. th I had a great experience when I came to get a lease for a 2016 Toyota Tacoma. Matthew Cohen made my car buying experience the best I have ever had. the process went smoothly and in a timely manor. More

Exceptional Purchase Experience I contacted Nalley Toyota of Roswell as they were one of two dealerships that responded to my USAA purchase inquiry for a 2016 Toyota Camry LE. From m I contacted Nalley Toyota of Roswell as they were one of two dealerships that responded to my USAA purchase inquiry for a 2016 Toyota Camry LE. From my initial phone call with Richard Warren through my actual visit and eventual purchase of a 2016 Camry SE I never felt pressured or coerced (as I have previously at other dealerships). This experience was more about them trying to locate the vehicle that was just right for me and then making the actual purchase of the vehicle seem like a win-win for both them and me. I was very satisfied that I was able to acquire a great vehicle at a great value. Richard stayed true to his commitment of making this a positive experience and I would not hesitate to recommend Nalley Toyota of Roswell and Richard to my close friends or family. This is truly the place to go for a new Toyota and I am thankful to them for their professionalism and honesty. More

"Excellent Team providing a Great Experience" I will have to admit, I never had a great car buying experience in the past, but buying a car from Nally Toyota was completely a different experience I will have to admit, I never had a great car buying experience in the past, but buying a car from Nally Toyota was completely a different experience, it was exceptional. I think the credit goes to the entire team for being very professional. It was a great pleasure working with Kevin Jeffries, Jason Cruz, Dick Warren and Alexandra Mele. More