Nalley Toyota of Roswell

Friendly, relatively quick, knowledgeable people. Richard Wong and Mike Hecht treated us well. Richard called us within hours of using the True car app. We met him later in the day and he was very k Richard Wong and Mike Hecht treated us well. Richard called us within hours of using the True car app. We met him later in the day and he was very knowledgeable and quick to answer our questions. Mike was very personable and worked with us to close the deal, all late on a Sunday. Very good experience. More

I got the great help from Carlos . He helped on model selection and product information. This is the great experience to me. I felt now that Nalley is the trusted dealer. . He helped on model selection and product information. This is the great experience to me. I felt now that Nalley is the trusted dealer. More

Exceptional Sales and Customer service We could not be more impressed with your car sales associate, namely Jonathan Goodrum.! Mr. Goodrum was extremely professional, efficient, informativ We could not be more impressed with your car sales associate, namely Jonathan Goodrum.! Mr. Goodrum was extremely professional, efficient, informative, personable, and a fine listener to my auto needs!! He was thorough and patient in showing me many vehicles and thorough when informing me about the various options and trims. We could not be happier with the sale and the customer service which we received at Nalley Toyota. The General Sales Manager, Mr. Josh Jones and the Business manager, Jason Cruz, were also very efficient, professional, and personable in completing our vehicle purchase and answering any additional needed information or concerns. We found the process of purchasing a vehicle from Nalley Toyota to be exceptional from start to finish. We look forward to having our new Sienna van serviced by Nalley Toyota. More

PURCHASE OF MY 2016 RAV 4 I did a lot of research before buying my 2016 RAV 4 from Nalley Toyota. As a senior citizen, widow AND a woman, I felt particularly vulnerable. This I did a lot of research before buying my 2016 RAV 4 from Nalley Toyota. As a senior citizen, widow AND a woman, I felt particularly vulnerable. This would be the first car I had purchased totally on my own. It was a 'big deal' for me! Well, I can't say enough words about how graciously I was treated from the moment I walked in the door. From friendliness to professionalism, the difference from other dealerships was obvious. Not only did I end up getting the car I wanted, but I got it for a great price. I am a committed customer of Nalley Toyota of Roswell! More

Great customer service! I had a great experience with wonderful customer service! Everyone was extremely helpful in explaining the details of the car and which would fit me p I had a great experience with wonderful customer service! Everyone was extremely helpful in explaining the details of the car and which would fit me perfectly! I will definitely recommend! More

Richard Warren Richard did a great job for me.he explained all the features well. Mike hecht did a great job in finance. All tha sales msnagers did a great job prici Richard did a great job for me.he explained all the features well. Mike hecht did a great job in finance. All tha sales msnagers did a great job pricing my 2016 corolla s.i really am happy with the interior. It has the fake leather trim on the seats and steering wheel. More

exceptional I had a very pleasant buying experience at Nalley Toyota of Roswell. I have nothing but positive things to say about "AJ" and all staff I met at the I had a very pleasant buying experience at Nalley Toyota of Roswell. I have nothing but positive things to say about "AJ" and all staff I met at the dealership. Bill Hellerstedt More

Service Department We have used Nalley Toyota of Roswell for the past eight years, but have noticed a great decline in the service department over the past year. Our mos We have used Nalley Toyota of Roswell for the past eight years, but have noticed a great decline in the service department over the past year. Our most recent experience was taking our 1994 Toyota Short-bed truck in for clutch replacement. After spending a week calling and calling for updates (they never would call back) the truck rolls out and suppose to be ready. Less than seven days later, the truck wont go so we take it back to them and they say it is the clutch again. After they review it they said everything looked like it was installed correctly and we must have broken it. Keep in mind, less than a week and it is a four cylinder engine so to get it to do any kind of burn out would take a miracle. Long story short we are out $2500 dollars and they refuse to fix an issue that had to been caused by a poor installation. They have lost our business forever. More

the nalley toyota of roswell provide me best service The Nalley Toyota of roswell provide me exelent service than other dealer I would recommend to every body to go there and get best service The Nalley Toyota of roswell provide me exelent service than other dealer I would recommend to every body to go there and get best service More

Great Dealership The Nalley team was outstanding! Stacey was very helpful and his knowledge about cars with extremely useful! He answered all my questions and gave re The Nalley team was outstanding! Stacey was very helpful and his knowledge about cars with extremely useful! He answered all my questions and gave recommendations after listening to my needs. Arnold the Finance Director was outstanding! He worked fast and didn't have me waiting at the dealership all night. The Nalley team help me out of a bad situation and I'm very grateful. I looking forward to buying another car from them in 12 months ! Thanks again for the outstanding customer service! This was by far my best dealership experience! More