Nalley Toyota of Roswell

Customer Service Excellence The entire staff at Nalley Toyota of Roswell has a work ethic that is bar none. My car buying experience was quick and easy, I literally had to sign a The entire staff at Nalley Toyota of Roswell has a work ethic that is bar none. My car buying experience was quick and easy, I literally had to sign and drive when I arrived. I got a great car at a great price. The sales personnel are extremely knowledgeable and they have a "no pressure" sales approach, which is comforting and pleasant to see these days. A special thanks to my sales associate Chandra Mayo, she took care of my every need and delivered on her promise to put me in a new, safe, reliable, fuel efficient car, everyone could use a bit of her kindness and superior work ethic. I'm a Nalley Toyota of Roswell customer for life and a happy one at that. More

It was excellent. My experience at Nalley Toyota was wonderful. Stacey was an outstanding professional that helped me find the right vehicle and he after he answered al My experience at Nalley Toyota was wonderful. Stacey was an outstanding professional that helped me find the right vehicle and he after he answered all my questions and got the payments where I wanted them to be, he did not stop there. I had a screw in my tire and Stacey took care of me all the way. I dropped my car off the get the tire repaired during my lunch break and I just missed the shuttle and Stacey drove me back to work himself. I cannot believe how amazing this made me feel for him to do this. I would highly recommend Stacey as the go to associate to purchase a car. I will do my business with Nalley in the future and my experience was excellent with Stacey being part of it all. Thank you so much for my new vehicle. Stacey you rock! More

AWESOME Just a few things that I like when I purchase a car. SWAG anything you can give away with your name on it makes me HAPPY! Putting our sales papers in Just a few things that I like when I purchase a car. SWAG anything you can give away with your name on it makes me HAPPY! Putting our sales papers in a brown envelope is cheap. Giving me the keys to my car NOT on a key ring looks awful. Having to ask for a plate for my tag on the back of my car and using the rusty screws from my old car that I traded in way just CHEAP! On a 47,000.00 car?? The best part was I drove out of the car dealership with a OPEN hood..... Went back and the service guy had no idea why there was a flashing light in my car??? Then I turned around and drove out and the used car salesman stopped me and said your hood was OPEN!!!!!!! More

Disappointed in the service On August 15th, I took my 2015 Toyota Tacoma in for a routine service which included an oil and filter change. The service was performed and I took t On August 15th, I took my 2015 Toyota Tacoma in for a routine service which included an oil and filter change. The service was performed and I took the car home. The next day I noticed a pool of oil under the truck on my garage floor. I looked at the engine and an oil can had been left below the oil filter and rubbing against the engine belt. Oil had leaked over the engine and the oil can ruptured. This could have potentially damaged the engine. I took it back and they basically washed the engine off which took 5 minutes and then brought the car back to me. I would not recommend this service shop. The service was very sloppy and could have potentially done damage to the engine. I had to take time off from work to take it in a second time and this is all they would do. More

professional place I found everyone I met during the visit good hard working people. Special thanks to Michael Hendrix. He is a great guy. very hardworking and sincere. I found everyone I met during the visit good hard working people. Special thanks to Michael Hendrix. He is a great guy. very hardworking and sincere. More

This was better than any other car purchasing experience. Everyone was very knowledgeable and helpful. They went out of their way to meet our needs. Tyler knew more about the Highlander than we could ever rem Everyone was very knowledgeable and helpful. They went out of their way to meet our needs. Tyler knew more about the Highlander than we could ever remember. He offered more than once for us to call him if we had any questions. More

Exceptional experience. Product quality, sales exceptional My wife and I are very pleased with our experience last weekend at your dealership. You had a good selection of vehicles of interest to us (4 Runner), My wife and I are very pleased with our experience last weekend at your dealership. You had a good selection of vehicles of interest to us (4 Runner), our sales representative was outstanding, and our financing experience was great. More

Wonderful Experience Nalley Toyota of Roswell provided the best car buying experience I could have asked for. Rather than being overly aggressive and just moving to make t Nalley Toyota of Roswell provided the best car buying experience I could have asked for. Rather than being overly aggressive and just moving to make the sale, their sales team, general manager, and finance officer worked together to inform me of each aspect of this process and answer all (I had a million!) the questions I had. Stacey in sales knows these vehicles very well and is politely forthright when explaining the specifications; the GM is well spoken in providing all the options when considering financing; and Mike Hecht in the finance department was delightful when going over the details and options for my specific needs. I would highly recommend Stacey as a sales associate and I would certainly recommend Nalley Toyota for making your next vehicle purchase. More

2017 Toyota Camry I am very pleased with the service and with the manner in which the sale went. My salesman was very courteous and I got the vehicle with everything I I am very pleased with the service and with the manner in which the sale went. My salesman was very courteous and I got the vehicle with everything I wanted...thank you! More

Excellent place and love my vehicle! I really enjoyed my experience with these folks. I had been in a wreck and the insurance was taking forever to settle. But these guys were very patien I really enjoyed my experience with these folks. I had been in a wreck and the insurance was taking forever to settle. But these guys were very patience and kind in walking me through this process of purchasing a new car. More