Nalley Toyota of Roswell

Rip off their customer in warranty period As my dealership from where I purchased my Toyota Camry 2015, I did not expect them to rip me off by $1600. A little after 12 months of driving this As my dealership from where I purchased my Toyota Camry 2015, I did not expect them to rip me off by $1600. A little after 12 months of driving this new car, my AC Compressor gave up and after a diagnosis, I was told it had to be replaced. I was fine as I expected them to say that since it is still under warranty it would not cost me anything. Instead they come with an estimate of $1600 to do the replacement. Their excuse was that my car had been in an accident earlier and another part of the AC was damaged, so the warranty of the AC as unit is void. I took my car to Marietta Toyota for a second opinion. I asked them to diagnose my car and they said that compressor needs to be replaced and it is covered by warranty! More

Enjoyable buying experience The sales people were warm, friendly, very helpful and accommodating. The place is pleasant and the coffee and granola bars were great! I would go to The sales people were warm, friendly, very helpful and accommodating. The place is pleasant and the coffee and granola bars were great! I would go to this place if we decide to buy a car again. More

Perfect! From the first time I step foot in the door til the time I walked out with my vehicle the service was amazing. The staff is very friendly, laid back e From the first time I step foot in the door til the time I walked out with my vehicle the service was amazing. The staff is very friendly, laid back environment, professional. We mattered! The salesman and the manager put their best foot forward from beginning to end. More

excellent and amazing In Oct. 2016, we went to Roswell Toyota to buy a new care. The entire experience was pleasant and amazing. The sales associate, Tyler Cameron, was v In Oct. 2016, we went to Roswell Toyota to buy a new care. The entire experience was pleasant and amazing. The sales associate, Tyler Cameron, was very professional, patient, and nice. He helped us to the get the care we desired with a good price. We completed the purchase at around 10:00 pm on Sunday and Tyler was there with us all the way and answered all questions and concerns. He also explained and showed all features of the car to us prior to our leave. We have shopped with different dealers and he is one of the best sales agents. More

Lied about car availability I requested a price quote through USAA, and immediately had a voice mail saging it was available. 30 minutes later when we arrived it was gone. No w I requested a price quote through USAA, and immediately had a voice mail saging it was available. 30 minutes later when we arrived it was gone. No way does someone manage to complete a car purchase in 30 minutes... they clearly lied just to get us in the door. No way am I continuing to shop with people who have such disrespect for my time and gas money! More

sell man are very aggressive to make a sell. too much tress going to this dealership. The sell man wont stop calling me to come to visit the place. I guess it worked for him since I finally cam too much tress going to this dealership. The sell man wont stop calling me to come to visit the place. I guess it worked for him since I finally came and made a purchase. The sell man wont stop talking about features on the car. I don't know how to get him to stop talking. Well, he did his job and I finally gave in a bought a car from this dealer. Wish I don't have to come back and experience it again. More

excellent I find the overall experience as excellent. Ron helped me finding the car i liked, and explained the features. i am glad doing business with nalley. I find the overall experience as excellent. Ron helped me finding the car i liked, and explained the features. i am glad doing business with nalley. More

Great I had a great experience with used car Sale manager Brandon . He help me to get the care I wanted at the price I was looking for. Saad Bajwa Servi I had a great experience with used car Sale manager Brandon . He help me to get the care I wanted at the price I was looking for. Saad Bajwa Service Advisor was so helpful, He took care of us, from the moment we walked in the door. He greeted us and cared about what we were looking for, he waited until the deal was completed, after completed waited until I unpack my old car and got into my newer one. I recommend visiting and asking for him. Germaine Shank Director of Finance, got me a great deal, lower my interest rate, very helpful and he's the man to go see. The overall experience was great, staff very friendly and helpful More

excellent service, everybody was very helpful. truly exceptional service, friendly, helpful, knowledgeable. Employees answered my questions. sales person Daryl lyles provided truly exceptional ser truly exceptional service, friendly, helpful, knowledgeable. Employees answered my questions. sales person Daryl lyles provided truly exceptional service from explaining about the cars, to helping me figure out my car. More

Nothing short of a "Truly Exceptional Experience!" I had my Corolla serviced and checked for brake noise about three weeks ago. Kevin Taylor and his mechanic Josh were extremely attentive, polite and p I had my Corolla serviced and checked for brake noise about three weeks ago. Kevin Taylor and his mechanic Josh were extremely attentive, polite and patient about my concerns and relieved my worries! I would also like to give a shout out to Richard Osborne who took care of my car at my service visit back in May but I was not able to right a review. I was misquoted the price of the service by a phone representative before I went in. Once I got there, Richard informed me that the actual price was higher but he would honor the quote. Thank you to all the caring service agents at Nalley! More