Nalley Toyota of Roswell

Great Car Purchase The dealership was nice and most of the sales people where helpful. I'm still unclear why I worked with 3 different sales people from beginning to en The dealership was nice and most of the sales people where helpful. I'm still unclear why I worked with 3 different sales people from beginning to end. The original sales people were around. Jordan Stephenson was the friendliest to work with. More

Vance Fite - Helped us with purchasing a Sienna Vance Fite was our salesman, and he did a fantastic job helping us with our purchase. AJ listed below was the finance manager that helped us. Vance Fite was our salesman, and he did a fantastic job helping us with our purchase. AJ listed below was the finance manager that helped us. More

Buying a new car made easy This is my second car bought from this dealership, the first being eleven years ago. They have always been honest and never tried to sell me anything This is my second car bought from this dealership, the first being eleven years ago. They have always been honest and never tried to sell me anything I didn't need. The process was fast and friendly. More

Excellent service and easy to work with. It was easy purchase of 2016 Toyota 4 Runner.Price was right,easy communication and timeless transaction.Very happy with a purchase.Would highly recom It was easy purchase of 2016 Toyota 4 Runner.Price was right,easy communication and timeless transaction.Very happy with a purchase.Would highly recommend Nalley Toyota to all my friends. More

My Experience My experience was very pleasant. I had all my questions answered and I was very comfortable with all the staff. I also feel that I can call back if I My experience was very pleasant. I had all my questions answered and I was very comfortable with all the staff. I also feel that I can call back if I have any concerns in the future. More

buying a new car Was nice dealing through the internet before going to the dealer. Every one was friendly and helpful and didn't push me into buying anything extra. Was nice dealing through the internet before going to the dealer. Every one was friendly and helpful and didn't push me into buying anything extra. More

Friendly and Knowledgable Darryl Lyles was very easy to approach. A great listener and really friendly guy. He made the stressful process of buying a new vehicle enjoyable. Darryl Lyles was very easy to approach. A great listener and really friendly guy. He made the stressful process of buying a new vehicle enjoyable. Thanks Darryl! More

Amazing Experience I had an amazing experience purchasing my truck. everyone was helpful and Nicole was great she made the process really easy and enjoyable. I am very I had an amazing experience purchasing my truck. everyone was helpful and Nicole was great she made the process really easy and enjoyable. I am very happy with my truck. More

A mixed impression from Nalley Toyota Roswell Sales I have a mixed impression from purchasing a new vehicle from Nalley Toyota Roswell. I decided to award overall three stars. If you are on the market I have a mixed impression from purchasing a new vehicle from Nalley Toyota Roswell. I decided to award overall three stars. If you are on the market for a new vehicle and plan to shop at Nalley Roswell – here is my experience and advice. Mr. Vance Fite is a great Sales Professional. Yes, I capitalized “Professional”. Courteous, informative, attentive, and provided timely service in arranging appraisal of my vehicle, scheduled a test drive of a new one, guiding through the paper work. If you want to have good experience ask for Mr. Vance Fite to work directly. Mr. Fite supports Mr. Donald Law who is in the sales management. I had prompt email communication with Mr. Law, got excellent quotes in writing, and am very satisfied with his role in my purchase. Now, not so good part that soured my whole experience. I strongly recommend against working with Mr. Matthew Cohen. I was very disappointed from his sales style to the point that I was about to stand up and leave their dealership forever. Sent email with my short feedback to sales management and Mr. Balog, General Manager, with no response yet. Summary: Please do prior online research if you want to buy a new or a used car! There are so many resources out there. I used several pricing sources and the main one – Consumer Report new car pricing. Really helped! Get quotes from multiple dealerships. DO SHOP – it is your money! So, I got the price for my new car that I wanted. I got the value for my trade in for $200 less that I planned. However, I will not be returning to their sales department. Hence three stars. Haven’t tried their service department, but I am doubt that I would be going there More

Rip off their customer in warranty period As my dealership from where I purchased my Toyota Camry 2015, I did not expect them to rip me off by $1600. A little after 12 months of driving this As my dealership from where I purchased my Toyota Camry 2015, I did not expect them to rip me off by $1600. A little after 12 months of driving this new car, my AC Compressor gave up and after a diagnosis, I was told it had to be replaced. I was fine as I expected them to say that since it is still under warranty it would not cost me anything. Instead they come with an estimate of $1600 to do the replacement. Their excuse was that my car had been in an accident earlier and another part of the AC was damaged, so the warranty of the AC as unit is void. I took my car to Marietta Toyota for a second opinion. I asked them to diagnose my car and they said that compressor needs to be replaced and it is covered by warranty! More