Nalley Toyota of Roswell
Roswell, GA
Filter Reviews by Keyword
By Type
Showing 1,447 reviews
Very satisfied service from beginning to the end. Felipe Iglesias greeted us in a very friendly manner. He asked us what we were looking for and I said we had read a report that highly rated the 2017 Felipe Iglesias greeted us in a very friendly manner. He asked us what we were looking for and I said we had read a report that highly rated the 2017 Prius. We were currently driving a Nissan Leaf. He took us for a test drive and I drove (husband) wanting to be sure this was right for my wife. Then we talked numbers. I wanted the monthly lease payment to be near what I was paying for the Leaf. We found that would work if I put $2,000 down. At that point he found the Prius 2 that we wanted on the lot (we didn't want NAV) and found the very one we wanted (right color). This time I asked my wife to drive it. We were both very pleased. Our deal included getting leather and the "car coming near warning light", and he made the appointment for the "subcontactor" to come and get the car the next day. In a couple of days the car was ready and we drove it out. All was done very professionally. On the day Felipe handed us the keys, we asked him to program my wife's i-phone with the car's blue tooth program, and he readily did it for her. Very impressed. More
Purchased a new 2017 Camry! Darryl Lyles helped my husband and I search through your inventory of Camrys as I was looking for a new car to replace my 2004 Camry. Darryl was pati Darryl Lyles helped my husband and I search through your inventory of Camrys as I was looking for a new car to replace my 2004 Camry. Darryl was patient, cheerful, and enthusiastic as we began my search. I didn't feel rushed or pushed in any way. I finally decided on a 2017 Camry in the color of pre-dawn Mica. We felt that we got the car for a great price. I look forward to taking my care in for its regular maintenance. Would recommend Darryl and Nalley Toyota 100%! Kathy Bump More
Christmas morning for my wife Best christmas ever for my wife and famliy. Last min wanted to buy my wife the car that she was looking for. The Nalley team jump in to action and m Best christmas ever for my wife and famliy. Last min wanted to buy my wife the car that she was looking for. The Nalley team jump in to action and made it happen. Thank you for all your hard work!! More
Nalley made buying a car effortless! We chose car by phone. When we arrived at dealership our new Highlander was waiting on us with a big red ribbon! Everything about our purchase went sm We chose car by phone. When we arrived at dealership our new Highlander was waiting on us with a big red ribbon! Everything about our purchase went smoothly. Would recommend dealership to anyone. More
EXCEPTIONAL EXPERIENCE !!! We recently moved to GA from NJ. The experience was truly exceptional with John Garner! He helped us get the best price for our trade in and our new 2 We recently moved to GA from NJ. The experience was truly exceptional with John Garner! He helped us get the best price for our trade in and our new 2017 Sienna. Thank you again John !!! More
Awesomeness I went to Toyota on 11/27/16 to turn in my vehicle as it was nearing the end of my lease. Needless to say I walked out of there with a new 2017 car w I went to Toyota on 11/27/16 to turn in my vehicle as it was nearing the end of my lease. Needless to say I walked out of there with a new 2017 car with the same car payment as before. My sales rep, Richard Wong, was absolutely amazing. He was very professional and worked with me to make sure I got the best deal, answered what few questions I had and even helped me clear out my old car. The customer service rep Amanda who sealed the deal via paperwork was awesome as well. As long as they keep this up I will continue to lease my vehicles from this location. I had an overall great experience and I am a very satisfied customer!!! See you in 3 years for my next lease! More
2017 Camry Purchase Marlon was wonderful to work with. He was helped us get a very affordable price and had a great attitude. I would gladly work with him again on anothe Marlon was wonderful to work with. He was helped us get a very affordable price and had a great attitude. I would gladly work with him again on another car purchase. We worked with Richard as well who was wonderful. The sales team worked very hard to make out experience great and it was - quick and pain free. We then worked with Amanda finalizing the paperwork and paying the down payment. While she was very nice, she pushed the additional warren ties and add-on's extremely hard. It made us feel like we were about to buy a lemon and would regret the purchase unless we paid for all the warranties. This part of our experience was awful. A process that should have taken 30 minutes, took 2 hours. No was not taken for an answer initially and there were many passive aggressive comments along the way. It was 9:30 pm before we were finally able to leave with everything finalized. We honestly considered not buying the car because of this part of our experience. I now feel like my Camry, which is suppose to be the most reliable car on the market today, will brake down completely and be unreliable after the free 3 year warranty is up. I hope other car buyers will not have this same experience, because it was just painful. But again, Marlon and the sales team were wonderful!!! More
2016 Prius Purchase We bought our 2016 Prius here 5 days ago and had a fantastic experience. Kevin Jeffries offered me an incredibly aggressive price on the last 2016 on We bought our 2016 Prius here 5 days ago and had a fantastic experience. Kevin Jeffries offered me an incredibly aggressive price on the last 2016 on their lot, which got us in the door, and after driving it we knew it had to come home with us. Felipe Iglesias and Amanda O'Bryan took great care of us. No one was pushy or overly "sales-y". Patience and customer service was the name of the game. Amanda, in particular, did a great job finding terms for the financing that worked for us. I'm planning to keep this car for a good long time, but when the time comes, we will definitely return to Nalley for the next one. More
Avalon Purchase Sales, management and service were great to work with. Management was very accessible. You need to update this page, most of the employees I worked w Sales, management and service were great to work with. Management was very accessible. You need to update this page, most of the employees I worked with are not listed. More
Toyota RAV4 Purchase - Excelent experience I enjoyed working with Jordan Stephenson. He listened to all the things I wanted and worked hard to get me the vehicle that not only met all my needs, I enjoyed working with Jordan Stephenson. He listened to all the things I wanted and worked hard to get me the vehicle that not only met all my needs, but also exceeded my expectations. I have been wanting to buy a new car for over a year, but for some reason I never felt like I could find the right one. Jordan was very patient and showed me five different vehicles. He was never pushy or rushing. He truly cared about me as an individual instead of as another number for his sales. Overall, great experience. I totally recommend Nalley Toyota, especially if you work with Jordan. More