Nalley Toyota of Roswell

Highlander purchase Mr Will Ruff provided excellent service on our new highlander purchase. He was detail oriented and extremely polite. We also got great customer servic Mr Will Ruff provided excellent service on our new highlander purchase. He was detail oriented and extremely polite. We also got great customer service from the sales manager A.J. who referred us to Mr. Ruff. However, we were not satisfied with the financing. Nalley did not accept our bank draft which forced us to use dealer financing. This is a huge inconvenience. Had we known that this was the case we would have waited to have an actual check from our bank to go to th dealership. The dealership should be upfront by telling customers which banks they have a relationship with and that they would not consider drafts from other banks. It was really stupid to force a customer to go from 1.75% APR approval to crappy 3.45% APR because you want to force dealer financing. Enough venting! We were satisfied with our purchase but you ought to expand your customer's opportunity to use their own bank financing. More

All promises were honored They gave us the information we asked for upfront when we asked for it such as price. They worked to find the vehicle we wanted and gave us the inform They gave us the information we asked for upfront when we asked for it such as price. They worked to find the vehicle we wanted and gave us the information we needed to make a decision. The salesman answered all questions and was very patient with us. He stayed with us throughout the buying process. More

Exceptional Service The service I received when purchasing my new Toyota was exceptional from the salesman, general manager and the financial staff. They truly worked ha The service I received when purchasing my new Toyota was exceptional from the salesman, general manager and the financial staff. They truly worked hard to get me the vehicle, price and interest rate I needed to make this purchase possible. More

Excellent Service Tyler was excellent and worked with me to find the right vehicle that would fit my needs and stay within my price range. Very pleased with the experi Tyler was excellent and worked with me to find the right vehicle that would fit my needs and stay within my price range. Very pleased with the experience overall. More

Very Pleasant Experience Our salesperson and the other staff members we had contact with were all friendly, interested in the factors that would go into our decisions, and ext Our salesperson and the other staff members we had contact with were all friendly, interested in the factors that would go into our decisions, and extremely patient in explaining all our options and answering our questions. The free snacks and soft drinks were welcome, and helped create an warm comfortable atmosphere. Our salesperson Mr. Bajwa spent quite a lot of time with us, providing us with useful information, without using any high pressure tactics. Because we were so comfortable with him, we decided to go through with the Camry purchase with him, instead of first visiting another dealership that day, as we had been planning to do. At the time we were ready to leave with the new Camry, Saad emphasized his availability to us at any time with any questions we might have about the car, and his warm, genuine invitation left us with very positive feelings about the whole experience. Brandon Murray was remarkably patient and effective in providing my husband with clear explanations of a number of details about the leasing process. Mike Hecht was engaging and efficient. We will definitely go back to Nalley Toyota Roswell for our next car purchase. More

Great buying experience I was looking for a new 4Runner Limited for my wife. Nalley Toyota was the 3rd dealership that I visited. Tyler met us as promised and let us know w I was looking for a new 4Runner Limited for my wife. Nalley Toyota was the 3rd dealership that I visited. Tyler met us as promised and let us know what was on the lot. Nalley did not have what we were looking for in its current inventory. Rather than trying to convince us to buy something that was not exactly what we wanted, Tyler searched the Southeast to see if he could find it. He did. The purchase was easy. Unlike other dealerships, Tyler and Nalley provided a good initial discount off the sticker price to start. It really cut down on the time we spent in negotiations. Our counter was accepted and it was easy and from there. The 4Runner was delivered to us the next day. Mike Hecht made the "dreaded" financing and upsale process painless and, I hate to say it, fun. Tyler and Mike took great care of us. More

New Car Smell At Toyota of Roswell The Guys over at Toyota of Roswell, Are very friendly and know how to put you at ease. My contact started online via a 3rd party compare site. I was c The Guys over at Toyota of Roswell, Are very friendly and know how to put you at ease. My contact started online via a 3rd party compare site. I was contacted the very next day, but I was still in the research stage, and the sales guy Tyler Cameron was very nice and backed off. Emailing me a few weeks later to check back in, and see where I was leaning. the inventory wasn't there, so they brought more in. I got an email about that too. Over all. Top notch More

2017 Sienna Purchase My husband and I were very satisfied with the team at Nalley Toyota. Danny and Mike took great care of us and was very helpful. My husband and I were very satisfied with the team at Nalley Toyota. Danny and Mike took great care of us and was very helpful. More

Nalley Toyota is a top notch dealership December 29, 2016 Nalley Toyota, My wife Sally and I received our Toyota Highlander yesterday, it’s a physical, mechanical and technological gem. December 29, 2016 Nalley Toyota, My wife Sally and I received our Toyota Highlander yesterday, it’s a physical, mechanical and technological gem. We want to thank Mike Balog and Kevin Jefferies as we appreciate the sales and logistics effort they extended to get us the vehicle model with the accessories we desired and then they got the vehicle to us in a timely manner. We thank Michael Hecht for his attention to the financing and documentation detail and we appreciated you folks and Chandra Mayo for keeping us informed as to the progress as the acquisition, finance and delivery issues proceeded. After delivery Chandra walked us through the functions and operation of the many and sometimes complex setup and screen functions. I can’t thank you folks enough for your assistance and attention to detail. Nalley Toyota is certainly a first class operation and its people like you who make it what it is, thanks again. Respectfully, Tom and Sally Gengo More

Got everything I wanted at a fair price Easy to work with and I got everything I wanted at a fair price. They didn't have what I wanted on the lot but pulled it in a short time a didn't char Easy to work with and I got everything I wanted at a fair price. They didn't have what I wanted on the lot but pulled it in a short time a didn't charge me a premium. More