Nalley Toyota of Roswell

NalleY Made it SO Easy! my plan had been to come in and get some trade numbers put together. at the end of the day, it just made sense to go ahead and make the trade! my plan had been to come in and get some trade numbers put together. at the end of the day, it just made sense to go ahead and make the trade! More

Friendly, helpful, knowledgable Car buying can be stressful. The staff at Nalley Toyota of Roswell made it a good experience. Our salesman Donald Law had the cars ready for me to dr Car buying can be stressful. The staff at Nalley Toyota of Roswell made it a good experience. Our salesman Donald Law had the cars ready for me to drive when I arrived. More

Friendly and easy I worked with Jordan Stephenson and I had an amazing time working with them we had a little trouble because the car i was originally looking at got so I worked with Jordan Stephenson and I had an amazing time working with them we had a little trouble because the car i was originally looking at got sold, but he was ready and had many more options for me to choose from. Then I found an even better car that I ended up getting and it was super easy More

My experience was over the top! Chandra Mayo is the best! I came all the way from California to purchase a car for my daughter who is attending college in Georgia. Mayo (She goes b Chandra Mayo is the best! I came all the way from California to purchase a car for my daughter who is attending college in Georgia. Mayo (She goes by her last name), was the most helpful person I've ever come across. I got a good deal, but just as important, my experience went very smoothly. Mayo responded to all of my texts, phone calls & emails very quickly. She reassured me that everything would be taken care of being that I was traveling over 2000 miles. I would recommend everyone looking to purchase a vehicle to seek out Chandra Mayo - she's an amazing sales woman and and an amazing person! More

Very happy with my new Buick Enclave I am super happy with my new vehicle and the service I received. I work with Erica Barros and Chandra Mayo in the internet department and both were a I am super happy with my new vehicle and the service I received. I work with Erica Barros and Chandra Mayo in the internet department and both were an absolute pleasure. Chandra went out of her way to make sure I was happy with the deal I was getting. I would definitely recommend Nalley Toyota of Roswell as a place to purchase a vehicle. More

Smooth, easy and transparent buying experience! Had a great buying experience at Nalley Toyota of Roswell. Worked with Jordan Stephenson and his team. Everyone was kind, courteous, professional, p Had a great buying experience at Nalley Toyota of Roswell. Worked with Jordan Stephenson and his team. Everyone was kind, courteous, professional, prompt and well informed, including the managers and finance team. Was in and out on a Sunday afternoon with more-than-fair terms and pricing, and a new 2017 Tundra. Love the truck. They took the time to detail it for me and even gave me a full tank of gas! Looking forward to working with the service department. More

Love my new Highlander! Great overall experience. They worked hard to get me a good price on the brand new car, plus an excellent price for my trade ins. And Winston came to Great overall experience. They worked hard to get me a good price on the brand new car, plus an excellent price for my trade ins. And Winston came to my home to pick up one of the trade-ins, which was a huge convenience for me. The finalizing process took longer than it could have, I feel like they could have already taken care of the window tinting and detailing before I arrived since I gave them notice before coming in. I missed an important appointment for my work because it took longer than I thought it would have. Despite that, I still consider my overall experience to be excellent! The salespersons were really great in every other way. More

Best Experience Ever I was treated like a part of the family. The main ager were great. The sLes guy was professional ant the finance guy Jason was very approachable. I was treated like a part of the family. The main ager were great. The sLes guy was professional ant the finance guy Jason was very approachable. More

Great! Danny Bustos and his team were very professional and I had a very positive experience purchasing a vehicle. After several months of searching for a ve Danny Bustos and his team were very professional and I had a very positive experience purchasing a vehicle. After several months of searching for a vehicle I found one that fit what I was looking for online at Nalley and I traveled to the dealership from Tennessee to Georgia for a test drive. I was not 100% certain that I would buy that day, however, Danny efficiently called me after I made my inquiry online, was highly knowledgeable about the vehicle, and answered all of my questions so I felt comfortable making a decision. Throughout the process he was friendly and made us feel welcomed. Purchasing a vehicle is never a light decision to make and I thank Danny and team for making the entire process easy. More

Wow what a pleasure! I recently purchased a Camry XLE from AJ Pickett and Matthew Cohen as well as Mike Hecht in the finance office. I wanted to take the time to let you I recently purchased a Camry XLE from AJ Pickett and Matthew Cohen as well as Mike Hecht in the finance office. I wanted to take the time to let you know what a fabulous experience purchasing my new Camry at Nalley. A little back ground first. The last 2 vehicles were Camry’s both which have been worry free except for my 2007 which had an oil consumption problem, but your service department helped me with that and put a new engine in the car earlier this year. Needless to say I am a fan of Toyota and I do love a Camry. The past 2 times I purchased a car, I settled for something I really didn’t want to get to the purchase price I wanted. Don’t get me wrong I loved both but they were not my truly what I wanted. So this time I decided I wasn’t going to just settle, I was going to get what I really wanted. Let me tell you I got so much more than I ever thought and it is completely because of your fanatic team. I set out to buy a Black Camry XLE with Leather seats that were heated maybe a navigation system if it was available. I sent 8 emails to various Toyota dealers through out the Metro area including the dealer that I purchased the last 2 vehicles from. I asked for an email with the information about any vehicle that would meet my requirements. The first to respond was AJ, we corresponded about what my likes and needs were, between he and Matthew they sent me a quote that in my mind a fair price. I ask for an out the door price and that is what I got. I also received a wide variety of quotes from all the other dealers some within in the price range I thought was fair, but something would always be missing whether it was the color, the leather seats or it wasn’t an XLE. I received some that were literally the same exact vehicle I had the VIN and it was the same. One was $4000 over the price and it wasn’t a drive out price for the same car, sadly it was from where my other 2 cars were purchased and because they were not fair, and they were extremely slow responding not to mention I felt like they didn’t think I knew what I was doing they lost my business immediately. The others that couldn’t seem to grasp what I was looking for lost my business. There were 2 other dealers that were in line with the vehicle and the price, Nalley wasn’t the lowest price I received however AJ and Matthew were by far the most responsive, totally honest, and customer service was so much better than the others I decided they were who I wanted to do business with. The experience was a pleasure. Mike in finance was helpful, friendly, and professional. The vehicle is beautiful and far more than I ever expected. My first Camry they called the Gramry because it is champagne color and my son says it’s a Grandma color. My second Camry they called the Mamry because it was the Mom car and my new one they call the Glamry because it is Glamorous! Thank you to AJ, Matthew, Mike and your entire team that made it possible for me to have the vehicle I have wanted for years. I look forward to the years ahead and a great working relationship with Nalley. I will recommend your dealership to everyone I know and you will have my business for a long time. It’s worth noting that my family is in the retail business and customer service is important, the people you have working for you are the most important people you have because they are the ones can make or break your business. You have a great team. More