Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Nalley Toyota of Roswell
Roswell, GA
1,447 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,447 reviews
February 20, 2017
Carlos was terrific! I came into the dealership not expecting to make a purchase, Carlos and his manager gave me a compelling argument and bought the car. This is our th I came into the dealership not expecting to make a purchase, Carlos and his manager gave me a compelling argument and bought the car. This is our third purchase from Nalley, and each experience is better than the next, Thank you for being so attentive to my needs. More
by Gloria Obie
Employees Worked With
Carlos Rodriquez
February 20, 2017
New 2016 4Runner Nicole is a Top Notch Sales person, very helpful and informative. Very low pressure!!! Joe Szeszko in Service Dept. was also very helpful by greeti Nicole is a Top Notch Sales person, very helpful and informative. Very low pressure!!! Joe Szeszko in Service Dept. was also very helpful by greeting me and answering a lot questions. I'll definitely be bring him my 4Runner for service. More
by BRANDON CASBORNE
Employees Worked With
Joe szeszko, Nicole Reyes, Adam Nguyen, Pablo Tavarez, Amanda O'Bryan
February 20, 2017
Liars and Scam Artist I came here after I was told they had a used car I saw on line. I was there within an hour and told they no longer had the car. Lie #1. I was then t I came here after I was told they had a used car I saw on line. I was there within an hour and told they no longer had the car. Lie #1. I was then told they were giving $5500 off the highlander so they could do as good on a new one as a used. Also, I brought a friend and we were going to hope for a better price by buying matching Highlander's for our wives. Seems reasonable. We found our cars and then off to negotiations. First offer came and we received $2000 off MSRP not the $5500 promised. Lie #2. We immediately called them out. Then a long wait later he came back with the $5500 off. We immediately called him out on offering us the Standard rebate in the southeast right now and no additional incentive for buying two cars or anything else. The sales manager then came over and said he couldn't give us a better price because we were not in his target marketing area. Lie #3. Maybe my money's not green because I live in north Georgia. Also, did I mention we were 1 cash buyer and 1 needing very little financing? Nest the general manager comes over to ask where we want him to be on price. We told him. He told us the put a protective coating on the cars, they came with 2 years "free" maintenance (listed on the price sheet as costing like $499) and their cars were more well equipped with things like dual USB ports for rear seating. He said a bunch of other stuff too. Lies #3 through I lost could. I told him cars are massed produced one assembly lines, a process I have seen and am somewhat familiar with. I asked him if his dealership had a special assembly line!!! He went for final pricing and came back with another $250 off. Let me tell you we were not happy after wasting 4+ hours. We knew the USBs were standard and that the free maintenance he was charging us for was free on all new Toyotas. What a scam artist group. Lies from start to finish. Save yourself some time and avoid this dealership at all cost. I will say our salesman Christian was nice enough and seems to be at the mercy of all the liars surrounding him. We went to Cobb County Toyota and closed a deal that night which we were very happy with. Thanks Jason and Rob at CCT. More
by Highlandernotsold
Employees Worked With
Crappy GM and SM can't remember their names. , Chrisitan Cabrera
February 18, 2017
Best Experience Ever The staff is knowledgeable, they treat you with respect. Not insulting your intelligence. I highly recommend you purchase your next vehicle with Nalle The staff is knowledgeable, they treat you with respect. Not insulting your intelligence. I highly recommend you purchase your next vehicle with Nalley Toyota. You will love their dedication to your purchase. More
by Claudia A.
Employees Worked With
Danny Bustos
February 16, 2017
Great Experience!! Our sales advisor Allen Velez greated us when we walked in. We talked to him about the two Corolla's in the front that we liked and he said, "We have Our sales advisor Allen Velez greated us when we walked in. We talked to him about the two Corolla's in the front that we liked and he said, "We have a lot more in the back!" Needless to say, our favorite was in the back! Thanks Allen! More
by Jason Potter
Employees Worked With
Jason Alston, Pablo Tavarez, Allen Velez
February 14, 2017
Excellent Experience I had the pleasure on Sunday of buying a car . Being a first time buyer I had the help of Tyler and Matt . I didn't feel pressured like I have in the I had the pleasure on Sunday of buying a car . Being a first time buyer I had the help of Tyler and Matt . I didn't feel pressured like I have in the past at other dealerships. They both took time to explain everything to me and I ended up staying after they had closed finishing up paper work since it was such a long process. They were friendly the whole time and excited for me . From beginning to end it was a pleasure have Tyler show me all the details of the car and being super patient! More
by Gg3656
Employees Worked With
Tyler Cameron, Matt Cohen
February 13, 2017
Amazing work! As I was exiting my car a couple steps away I was immediately helped by Carlos Rodriquez. He was very kind and helped me find Winston Peters, whom whi As I was exiting my car a couple steps away I was immediately helped by Carlos Rodriquez. He was very kind and helped me find Winston Peters, whom which I had an appointment with. Winston was very clear and straight forward, he helped me find and explain the new upgrades of my vehicle which I LOVE! My overall experience was absolutely great, I can recommend Winston and the rest of the team to my closet friends and beloved family. Thanks guys! More
by jasminep404
Employees Worked With
Jason Alston, Carlos Rodriquez, Winston Peters
February 12, 2017
Quality service and positive experience My experience with Vance Fite, Kevin Jeffries, and Pablo Tavarez working together was very positive in purchasing the new Toyota Rav 4 on a Friday nig My experience with Vance Fite, Kevin Jeffries, and Pablo Tavarez working together was very positive in purchasing the new Toyota Rav 4 on a Friday night. They provide excellent service in the sales and purchase process. We are a loyal Toyota customer (3) Toyota cars in the family. More
by J and N B.
Employees Worked With
Kevin Jeffries, Pablo Tavarez, Vance Fite
February 10, 2017
New Car Purchase Allen Velez was a refreshing sales person. He knew the product and was able to answer all of our questions. The entire Nalley team has been a pleasure Allen Velez was a refreshing sales person. He knew the product and was able to answer all of our questions. The entire Nalley team has been a pleasure to work with. More
by Jerry73
Employees Worked With
Jason Alston, Allen Velez
February 09, 2017
Wonderful Buying Experience! I can not say enough about Danny Bustos and his team at Nalley. I never felt pressured, all my questions were answered and I felt like I got a fair p I can not say enough about Danny Bustos and his team at Nalley. I never felt pressured, all my questions were answered and I felt like I got a fair price. Follow up and service also excellent! More
by Kelly
Employees Worked With
Danny Bustos
