Nalley Toyota of Roswell

First Disappointed but then had GREAT customer service. When my friends and I first approached the dealership and was outside looking at cars, we were appalled at the fact that we weren't approached by any When my friends and I first approached the dealership and was outside looking at cars, we were appalled at the fact that we weren't approached by any sales persons. However, we were finally approached by Chandra Mayo and she truly exceeded my expectations. She was upfront, honest and with Jason Alston helped me to buy my dream car as a birthday gift to myself. She is truly a blessing and she worked with me every step of the way. More

Erica and the Nalley Toyota of Roswell are AMAZING!! I was originally hesitant to go into any car dealership for anything, because they are known for just “making a sale” but here I felt comfortable. I f I was originally hesitant to go into any car dealership for anything, because they are known for just “making a sale” but here I felt comfortable. I felt like they were really there to help me personally rather than just try and sell. More

Great Customer Service & Genuine People Everyone was very genuine and had my best interest at heart. They were very personable and got me the best deal! I bought my first car and it was an a Everyone was very genuine and had my best interest at heart. They were very personable and got me the best deal! I bought my first car and it was an amazing experience. More

3rd great buying experience. This was the third Prius we purchased from Nelly Toyota of Roswell. All three of the buys have been quick and easy - under 2 hours. Professional staff This was the third Prius we purchased from Nelly Toyota of Roswell. All three of the buys have been quick and easy - under 2 hours. Professional staff that is well trained and gets you in and out quickly and efficiently. No games buying is a real plus. Do your homework with Kelley Blue Book or equivalent so you know the fair market price. I always get the price with no haggling. The finance team has always been exceptional and has provided great advice on any extended warrantee products they offer. Do your homework on warranties ahead of time so you are clear on what you want and don't want (gap, ding insurance, extended warrantees beyond those offered standard with the vehicle, etc.). This will save you a lot of time. More

Solid Guest Experience I very much enjoyed the low pressure experience Muhammed provided during my car search. At no point did I feel pressured to buy a vehicle and taking t I very much enjoyed the low pressure experience Muhammed provided during my car search. At no point did I feel pressured to buy a vehicle and taking the extra time allowed me to get the exact car I wanted at a decent price. More

Good Sales This is my 2nd Toyota vehicle, Richard is a very good Sales & very helpful. So I come back! :) Of course I'll refer my friends to Richard if they want This is my 2nd Toyota vehicle, Richard is a very good Sales & very helpful. So I come back! :) Of course I'll refer my friends to Richard if they want to buy any Toyota vehicle!! :) More

New RAV4 I am a heavy researcher and have family in the car business. I purchased a new 2017 RAV4 for my daughter. John Garner did a great job walking us throu I am a heavy researcher and have family in the car business. I purchased a new 2017 RAV4 for my daughter. John Garner did a great job walking us through the process, working the deal and dealing with us with the highest level of customer service & integrity. This was my 4th purchase at this dealership. Great place! Great team, Great value, Great Leadership! More

Angel De Los Santos I had a recall on my car that required immediate servicing. The entire country was on back order for the parts required. Angel De Los Santos was instr I had a recall on my car that required immediate servicing. The entire country was on back order for the parts required. Angel De Los Santos was instrumental in getting my car back on the road faster than anticipated and for less money than expected. Thanks Angel. More

Taking the fear out of working with a dealership This is our second purchase from this dealership, both experiences were smooth. Our visit was based on our needs but we were not sure which vehicle w This is our second purchase from this dealership, both experiences were smooth. Our visit was based on our needs but we were not sure which vehicle would be the best match for us. Within minutes we walked the lot, found the car, test drove and talked about pricing. There was no haggling, our sales rep knew we were serious and came back with a great price and offered us a few things that would improve our overall enjoyment of the vehicle for years to come, so we took advantage of those too. Darryl's knowledge of the Toyota products helped us zero down to what would best fit out needs and budget. It was great, I love my new 4Runner. More

Phenomenal experience The team was very helpful and knowledgeable. I told them what I was looking for and the price range I wanted to stay within and they immediately found The team was very helpful and knowledgeable. I told them what I was looking for and the price range I wanted to stay within and they immediately found a vehicle for me that met all my needs. It is perfect and I love it! I dealt with Oliver the sales associate and he was amazing. He went over and beyond to make sure he met all my needs. Great customer service. I highly recommend this dealership. This will be the only dealership I deal with due to my experience. More