Nalley Toyota of Roswell

Phenomenal Customer Service With me being a first time buyer, I was a bit nervous. Richard took amazing care of me and my dad from the moment we walked in the door till the very With me being a first time buyer, I was a bit nervous. Richard took amazing care of me and my dad from the moment we walked in the door till the very second we left. He not only made me feel comfortable, but he also provided an exceptional amount of information that a first time buyer should understand. He is very knowledgeable and extremely helpful. I have never received customer service like this ever. He was very thorough in describing the different types of vehicles I was interested in. He even offered to show them all to me! I felt very confident with my decision thanks to Richard! The rest of the staff were also extremely friendly which made the experience as well. I would highly recommend going to this dealership, not only because it's a Toyota, but also because of the customer service. I knew i was in good hands when I made my final decision. Thank you to the Toyota team for a wonderful experience and for my beautiful new car! More

Painless Purchase We purchased a 2017 Highlander at Nalley Toyota. The onsite experience was easy and our salesperson was most helpful, informative and knew the detail We purchased a 2017 Highlander at Nalley Toyota. The onsite experience was easy and our salesperson was most helpful, informative and knew the details of the vehicle we were interested in. The purchase went smoothly and all involved made the overall experience. We look forward to a long term relationship. More

Very professional, transparent, and patient We previously purchased a 2010 Sequoia from here, but when we started looking at Tundras I figured we would go through a friend of ours who is affilia We previously purchased a 2010 Sequoia from here, but when we started looking at Tundras I figured we would go through a friend of ours who is affiliated with Toyota. While at Nalley, we worked with Ramiz who asked if he could get us a quote, and it turns out they beat the insider price without sneaking in anything that would change the out the door number. The purchase and finance process were only delayed by how long I took considering potential options etc. So now we are 2 time Nalley customers and happily recommend them More

Great Friendly Location Michael was friendly and approachable in my search to find the perfect car. The staff was helpful to all of us involved without haggling. I really a Michael was friendly and approachable in my search to find the perfect car. The staff was helpful to all of us involved without haggling. I really appreciate everyone’s patience More

Great Dealership I have been going to Nalley for over 2 years. The buying experience was great and the service is good, too. I highly recommend them. They really wo I have been going to Nalley for over 2 years. The buying experience was great and the service is good, too. I highly recommend them. They really worked with me on keeping my payments low and getting me a great interest rate. More

Great Customer service This is our third time to lease a car form this dealership. Richard Wong helped us this go around. Amazing customer service and we will continue to c This is our third time to lease a car form this dealership. Richard Wong helped us this go around. Amazing customer service and we will continue to come back in the future. More

Fast, Easy, Perfect Like many in the market, I showed up at Nalley Toyota already knowing the vehicle I wanted... no need to kick tires and haggle. Nalley Toyota delivere Like many in the market, I showed up at Nalley Toyota already knowing the vehicle I wanted... no need to kick tires and haggle. Nalley Toyota delivered the experience I needed. From sales to F&I, the process was perfect. More

Great Experience Carlos was great to work with for our Highlander purchase. The exact Higlander was not available on the lot, but he located it and got it to Nalley fo Carlos was great to work with for our Highlander purchase. The exact Higlander was not available on the lot, but he located it and got it to Nalley for us to purchase. More

Very welcoming, good listening and accommodating our needs. Saad listened to our needs and wishes, and was attentive to us. He did not try to push any agenda of his own, but sell us the car we needed, with the Saad listened to our needs and wishes, and was attentive to us. He did not try to push any agenda of his own, but sell us the car we needed, with the terms we needed. He was very active in getting it all done thoroughly and efficiently, was able to answer all our questions and even helped in transferring our things from the old car to the new one. We had our twin girls with us, 6 years old and he was kind and patient with them as well, we even build Legos on his desk while talking with him, so they were not bored. Toward the end of the meeting, they even got balloons, so they were happy as well. We've been to other places, but he was truly exceptional. More

Amazing experience Nicole was more than helpful with everything and had a very friendly composure the whole time. This process of buy a car was faster than I've ever exp Nicole was more than helpful with everything and had a very friendly composure the whole time. This process of buy a car was faster than I've ever experienced with any other dealership. Thank you guys so much for everything you do. More