Nalley Toyota of Roswell

Genuinely Cared Nalley Toyota provided excellent customer services and genuinely cared about my personal experience. They were empathic to my situation and wanted to Nalley Toyota provided excellent customer services and genuinely cared about my personal experience. They were empathic to my situation and wanted to ensure that I felt comfortable and secure in my purchase of a new 2018 Toyota RAV4. They helped me locate a vehicle that met my needs. I appreciate their generosity and the client experience I received. More

Purchased a Toyota Highlander Nalley Toyota was very easy to do business with. Stacey Lowery was our sales associate and he showed us the vehicle we were interested in and took us Nalley Toyota was very easy to do business with. Stacey Lowery was our sales associate and he showed us the vehicle we were interested in and took us for a test drive. We asked for a price and he gave us a written OTD offer with no pressure at all. After a few days of comparing prices with other dealers, Nalley offered the best price, so we went back for a second visit and test drive. We negotiated a very good OTD price, again with little pressure at all. Once we purchased, Stacey completed our paperwork and the time we spent with the title/warranty department (Tim) was minimal and also very low pressure and cordial. We took delivery a couple of days later and Stacey spent time with us explaining the features of our Highlander in detail and set up our phones and navigation. This was a very good buying experience with excellent, friendly customer service. More

Wonderful car-buying experience I have previously been to this dealership for service and was impressed by the high quality of customer service provided. I am glad that my car-buyin I have previously been to this dealership for service and was impressed by the high quality of customer service provided. I am glad that my car-buying experience was just as pleasant. Vance was very patient, kind, and knowledgeable and kept me focused on what I wanted to buy. LOL. Nigel and Brandon worked diligently and effectively to get me to my desired payment. Everyone was extremely honest and I appreciate them, tremendously. Every team member that I encountered was friendly and open (Even the cleaning staff). I love my new car and I expect more awesome service in years to come from this team. Thank you! More

It's a very good experience buying the car from nalley Toyot Only if it was processed quicker. Understand that playing slow is one of the negotiation tricks, but the post negotiation could have been faster, it t Only if it was processed quicker. Understand that playing slow is one of the negotiation tricks, but the post negotiation could have been faster, it took me more than 5 hour from the moment we got to the dealership to the moment we drove out the car. More

Amazing first time Toyota buying experience We were buying our graduating son a new Highlander, having been a 30 year Nissan customer and now owning two Honda Odysseys. Devonta Reese was a plea We were buying our graduating son a new Highlander, having been a 30 year Nissan customer and now owning two Honda Odysseys. Devonta Reese was a pleasure to work with from our initial meeting at Roswell Toyota; he systematically answered all of our questions, even to the point of making sure of the model with options we had researched. From the visit, to calls, to texts, he supported our needs and questions, always remaining positive that his dealership could help us. We met Josh, the sales manager as well, and were impressed with his first offer on this vehicle. Both were very accommodating and helpful to our son since this was his first new car experience; they made sure he got all of his questions answered with demonstrations and a great test-drive experience. Further research and a visit to another Toyota dealer who had the same car, then back to the Roswell Toyota where we couldn't say no to their offer including excellent financing, maintenance thrown in and an excellent price; they never tried to make me feel bad for doing research and getting the best price. I have to admit that I was very impressed, after years of haggling with other dealerships, how easy and friendly Roswell Toyota made it for us to purchase a new car from them. We are looking forward to years of excellent service as well, from what we have seen so far. More

Everything went smoothly - No Pressure Reid Horne was very professional as our salesman. He answered all of our questions thoroughly and patiently. If given the opportunity, we would recom Reid Horne was very professional as our salesman. He answered all of our questions thoroughly and patiently. If given the opportunity, we would recommend him to family and friends to help with choosing a new/used car. Brandon Murray made the finalizing of our car purchase go smoothly. He was friendly, explained the details of the paperwork before we signed, and made us feel comfortable in our choices. Overall, we felt very happy with our new car and with our experience. More

Clear Understanding Of Request, Good/Fair Negotiations We did substantial shopping for a new SUV and requested quotes from a number of Toyota and Honda dealers. Most dealers provided, initial, vague respon We did substantial shopping for a new SUV and requested quotes from a number of Toyota and Honda dealers. Most dealers provided, initial, vague responses or merely provided prices that were already available on the Internet. Nalley, and our Advisor, Stacey, provided us with models that fit our request, with pricing and options clearly stated. There was one other dealer that did this, too, out of probably 7-8. However, Stacey worked with us, was flexible and VERY patient as we looked at other models, colors, etc. He was a pleasure to work with, as well as the other members of the staff. Be prepared, do your homework, and that eliminates the majority of the confusion with the process. We had a very good idea of value and options, and Stacey ensured we got what we wanted at competitive price. More

Excellent The salesman Stacey Lowery was excellent. He was patient, knowledgeable, and honest. He asked and listened to my needs. Then, he prevailed. We have pu The salesman Stacey Lowery was excellent. He was patient, knowledgeable, and honest. He asked and listened to my needs. Then, he prevailed. We have purchased 3 vehicles from Nalley. The 1st time was a Camry for my wife, The second a Corolla for my daughter. Finally, a Tacoma truck for me. All 3 were with Stacey Lowery and all 3 times he was "Excellent" and exceeded our expectations. More

Good deals! My salesman Stacy Lowery was very patient and has a very good knowledge of the car business. Trust his word..not the type of salesperson just fishing My salesman Stacy Lowery was very patient and has a very good knowledge of the car business. Trust his word..not the type of salesperson just fishing for a deal. Will genuinely advise what is able to be accomplished realistically based off what you tell him. More

My experience was exceptional! Mark and Nicole were great! Mark and Nicole were a pleasure to work with. 6 months ago we bought a RAV from them and unfortunately my daughter got in an accident that totaled her Mark and Nicole were a pleasure to work with. 6 months ago we bought a RAV from them and unfortunately my daughter got in an accident that totaled her car. Both Mark and Nicole were so wonderful the first time so we came back to buy another RAV from them. They both are an asset to your dealership. More