
Nalley Toyota of Roswell
Roswell, GA
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great customer service. it was a good experience and great service .The sales person was very helpful and friend. I would return to get another car and recommend to a friend it was a good experience and great service .The sales person was very helpful and friend. I would return to get another car and recommend to a friend and family. More
Good overall although some hurdles along the way When I first walked stating I wanted to get my car appraised for a possible trade in, I was immediately sent to the building next door with a point o When I first walked stating I wanted to get my car appraised for a possible trade in, I was immediately sent to the building next door with a point of a finger. Did not feel welcomed. I drove to use car building and the person that approached me next listened to me, started to refer me next door but saw my face and said no worries and he would take care of me! He did ! Kuddos to Jean Carlos Gonzalez because he saved a sale for your dealership. Financing: Very professional and knowledgeable. I am however disappointed in two things I find dishonest. I traded in my car, not because I was not happy with it or because it was old. I traded my car because I put a lot of miles on it. So when I was sold the extended warranty it was on the emphasis of 10 years, not 100,000 miles. With that said, I will be cancelling as it truly serves me no purpose. 2nd 70 month financing is what I requested. Somewhere in the process, it was changed to 75 months. Shame on me for not catching it but shame on you for changing it without my knowledge. I typically bring in my own financing but I had decided to give Toyota a chance. This is my 3rd Rav 4! So Thank you to Mr. Gonzalez who made this experience good for me. More
Mispelled Name on Title and No Referral received. I was referred by someone to purchase a Toyota Camry, the purchasing part went smoothly other than the fact that they did not get the person who refer I was referred by someone to purchase a Toyota Camry, the purchasing part went smoothly other than the fact that they did not get the person who referred me the $100. They also spelled my name wrong on the Title/Registeration and promised to reimburse me the amount I paid to the tag office, but after many chances just gave up after they ghosted me. More
Great server !! thanks Koulton !! Great response from sales team (specially Koulton and finance guy)! very professional and ready to understand customer needs in order to come up wit Great response from sales team (specially Koulton and finance guy)! very professional and ready to understand customer needs in order to come up with best deals.. Certainly recommend about this dealership to my friends.. Good job guys!! More
Fast service I bought the second vehicle from the same dealership. They made every transaction simple and easy for me. Quick, simple, detail oriented, and fast eve I bought the second vehicle from the same dealership. They made every transaction simple and easy for me. Quick, simple, detail oriented, and fast every time. More
the title of my riview it was a good one that is good,but I do not know what to say I got a lot of thing on my mind whit the house . thanks for everything that is good,but I do not know what to say I got a lot of thing on my mind whit the house . thanks for everything More
Great dealership. Professional stuff with knowledge and care. Devonta went out all his way to help locate a vehicle close enough to our original want and get us a perf Professional stuff with knowledge and care. Devonta went out all his way to help locate a vehicle close enough to our original want and get us a perfect one. More
Very pleasant experience! "Pleasant" has not been a term we have used to describe our car-buying experiences in the past - "Brutal" has been the norm. We have dreaded buying a "Pleasant" has not been a term we have used to describe our car-buying experiences in the past - "Brutal" has been the norm. We have dreaded buying a car in the past, but dealing with Orlando Pereira at Nalley Toyota of Roswell was indeed a pleasant experience. Everyone at the dealership was friendly and helpful and they found the perfect car for us! Thank you! More
Very friendly and helpful staff. They were very professional and courteous. Had us in and out in a great time frame. Vehicle we wanted was waiting for us. Brian was great. They were very professional and courteous. Had us in and out in a great time frame. Vehicle we wanted was waiting for us. Brian was great. More
No Haggle Purchase Experience I recently Bought RAV4 from Nalley Toyota of Rosewell. All my experience dealing with sales dept is outstanding. When I called and asked for a quote, I recently Bought RAV4 from Nalley Toyota of Rosewell. All my experience dealing with sales dept is outstanding. When I called and asked for a quote, the Internet Desk sales team responded promptly with price quote for exact specs i have asked. Reid Horne is the sales associate at Nalley Totata helped us in the purchase. Reid is very outstanding in receiving customers, communication and presentation of the vehicle. They gave me the best price and not much to haggle. It was such a easy transaction for me. I definitely recommend this dealership and sales person. Thank you More