Nalley Toyota of Roswell

They care about there customers and go above and beyond I had a great experience they took very good care of me. They went in detail all my options and which one would be best for me and not put me over my I had a great experience they took very good care of me. They went in detail all my options and which one would be best for me and not put me over my head. I am a single mom with 5 children who lost one of them last year to a stray bullet and they were understanding and caring. I came to get a larger vehicle because I take trips with my children and spend enough time as I can with them now more then ever because I learned life is short. They tried different options but in the end found what was best for my family and I with not putting me over my head. I am truly great full. And also thanks to a good friend who recommended me who also bought a vehicle from Eddie Lopez a few weeks prior. More

Got the vehicle and deal I needed Brisa was helpful in working with me to get the price and vehicle that I needed. It was overall a good experience and relatively quick. Brisa was helpful in working with me to get the price and vehicle that I needed. It was overall a good experience and relatively quick. More

AMAZING! I had the privilege of working with Adil Chaudhry (Salesman). I have to say that being in the customer service world of automotive. Adil did an outs I had the privilege of working with Adil Chaudhry (Salesman). I have to say that being in the customer service world of automotive. Adil did an outstanding job and deserves a huge recognition. Adil went above and beyond to make sure that I received the truck that I wanted. I appreciated everything that he and the rest of the staff from sales manager to the finance manager and the guys that detailed my truck. They definitely made my visit inviting & easy! You all have made a customer for life and I will being sending everyone that is looking for a new vehicle to Adil Chaudhry and Nalley Toyota of Roswell GA. Thank you all again for the GREAT customer service! More

Good dealer Great services with Brian he explain real good I will recomend him for future customer. Iam very satified with everything. Happy holidays. Thanks. Lu Great services with Brian he explain real good I will recomend him for future customer. Iam very satified with everything. Happy holidays. Thanks. Luis Méndez More

Henry was amazing We were glad that we went to right showroom and right sales persons Henry and dLaw. We went to showroom with the intention of buying Corolla but ended We were glad that we went to right showroom and right sales persons Henry and dLaw. We went to showroom with the intention of buying Corolla but ended up buying Camry. Henry explained every feature of Camry in detail... More

Exception for 18 years This was our third Toyota from this dealership over the last eighteen years.. Yes the engineering is terrific, but its service that keep us coming bac This was our third Toyota from this dealership over the last eighteen years.. Yes the engineering is terrific, but its service that keep us coming back. Thank you Nicole for your patience during the investigation and discovery process of selecting the right vehicle. More

Demetrius Metcalf*****WAS SUPER AWESOME!!!!!! This was my first dealership experience in 12 years!!! DEMETRIUS was attentive, patient, Informative, and MOST of all understanding regarding my budge This was my first dealership experience in 12 years!!! DEMETRIUS was attentive, patient, Informative, and MOST of all understanding regarding my budget. He had wonderful communication skills and was will to locate my car (Black Toyota Camry XSE) that was not available on their LOT. Thank you so much for making this sale deal go smoothly!!! More

Outstanding service, especially Ken (Sales Mgr) Both Christian and Ken (Sales Mgr), helped me after my previous car was totaled after just a few short months of having it. I was very specific with w Both Christian and Ken (Sales Mgr), helped me after my previous car was totaled after just a few short months of having it. I was very specific with what we wanted, Highlander Hybrid, in white with gray or beige interior. There were a grand total of 3 in the entire SE. Ken, after many calls, was able to finally secure the exact vehicle we were looking for. The price was terrific, but the service was fantastic. He even arranged for me to get a loaner before the other car was even in to purchase. More

Malik excellent - everyone else just ok -Malik was excellent. Very sincere, never pushy, etc....we had a good line of communication throughout the transaction and he was great. -After h -Malik was excellent. Very sincere, never pushy, etc....we had a good line of communication throughout the transaction and he was great. -After having a great initial meeting with Malik, discussing process from my end, etc.....receiving an email from the GM of the dealership a few hours later saying "I heard you left without getting a deal done.....what can we do".....while well intended was NOT NECESSARY and overkill that gives your industry a bad reputation. -The Sales Manager called me then a few hours later asking "what can we do" and was pushy....despite Malik and I having a well laid out plan. That pushiness was unecessary. Malik and I had laid out a good plan and map. -Never did I indicate I would purchase a car within 24 hours but did indicate it would be fairly soon....so the "what can we do to get this today" was unnecessary and irritating. Minus Malik I felt pushed unnecessarily....almost thought about buying at another Toyota car lot but did not want Malik punished for others poor work and unecessary pushiness. Malik again excellent, everyone else average at best. More

New Car buy and trade in Older Prius I was just seeing what the new Prius had changed since my 10 year old vehicle and my salesperson Maliik Tooley discussed all the new improvements sinc I was just seeing what the new Prius had changed since my 10 year old vehicle and my salesperson Maliik Tooley discussed all the new improvements since my last purchase and also answered my questions about trying to get the 2018 or waiting for the 2019 to come in. I thought he was very knowledgeble and worked with me to make the best decision. I decided to go on and buy the new vehicle and knew it was not on the lot but should be arriving within a few days with my color choice and all the options I wanted. More