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Nalley Toyota of Roswell

Roswell, GA

4.7
1,447 Reviews

11130 Alpharetta Hwy

Roswell, GA

30076

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Showing 1,447 reviews

September 30, 2024

Justin Croom is phenomenal. He went the extra mile to help me. Truly an asset More

by kimberlyshannon100@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Croom
September 30, 2024

Service was completed quickly. It was nice to have transportation options available, but since everything was to have been completed quickly I chose to wait. Zain was courteous and More

by just4shopping1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zain Butt
September 29, 2024

Came in for a scheduled brake job on my Camry the day following hurricane Helene and a significant number of employees including my service advisor were absent likely dealing with storm damage. However, More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasheeda
September 29, 2024

Service was prompt and efficient from when I pulled in with my vehicle till the service was completed. More

by lawman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalin the service representative
September 29, 2024

This is just about business, nothing special was expected or delivered. The dealership just handled business with the expectation of making as much money as possible. My salesman operated in the same manner. More

by Sticka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Taylor , Nihad "AJ" Ajanic
September 28, 2024

Gabriela Saldana absolutely nailed this customer service appointment!!! WOW … it was so refreshing for someone so perfect in handling my situation from start to finish! More

by theresamathabrams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriela Saldana
September 27, 2024

Great service and professional people! Scheduling is very easy. Also great coupons for oil changes and other needed services. More

by mtclamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
September 27, 2024

We have purchased five new cars from Nalley. Their service is excellent from their sales team to their service center. Very reputable dealership. More

by Wayne
Recommend Dealer
Yes
Employees Worked With
Titus Wallace
September 27, 2024

The service “advisor” had no time to explain the work that is being performed and why the charges! More

by sthuppul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francine Potts
Oct 02, 2024 -

Nalley Toyota of Roswell responded

We strive to ensure all our guests are fully informed and comfortable with the service being performed. Please reach out to me directly so I can address your concerns and provide the clarity you deserve. Mo Barry, Service Manager Nalley Toyota Roswell 404-397-0195

September 26, 2024

Matt was great, service was great. Only issue I had was that mechanic did not use covers when sitting in my car, both seats and ignition had lots of dirt. My car needed cleaning but I More

by Camille
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Thomson
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