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Nalley Toyota of Roswell

Roswell, GA

4.7
1,447 Reviews

11130 Alpharetta Hwy

Roswell, GA

30076

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Showing 1,447 reviews

October 14, 2024

Rasheeda, the service representative was extremely nice and helpful. I would highly recommend her at the dealership. More

by RS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service- Rasheeda
October 13, 2024

I have been happy with them since I bought my car, the general manager, I believe Mr. Harrison, is been very helpful and kind since day one More

by sabet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A, Harrison , Nicole Reyes, Nihad "AJ" Ajanic, Chrisitan Cabrera, Brandyn Clark
Oct 14, 2024 -

sabet responded

I don’t know what this means. But ok

October 11, 2024

Everyone at Nalley Toyota of Roswell works as a cohesive and efficient unit and they are so courteous and updated me through the process of my service. I came in with a dead battery and I told the valet wh More

by Walter Woliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager- Excellent leader
October 09, 2024

Professional and friendly. Was explained all gaps and offered all possible way to solve the problem. More

by 1grigorip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rasheeda, Gersham
October 08, 2024

Juan was very good. Very quick and communicative about whats going on with my vehicle . More

by gabbagabster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Capozza, Stacey Lowery, Nihad "AJ" Ajanic, Chrisitan Cabrera, Brandyn Clark
October 08, 2024

Dave Roth was an excellent service representative and he took care of everything that I needed for good running truck. He’s very professional and very responsive and he knows what I needed done and he calle More

by rickdunlop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Roth
October 07, 2024

Excellent customer service. David Ramos is my rep but all provides great customer service. ALWAYS. More

by Ms. Pat
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Ramos
October 05, 2024

Excellent service they got me taken care of got me in and out got me exactly what I wanted More

by t.johnson1064
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nihad "AJ" Ajanic, Don Law
October 04, 2024

The sales folks were helpful. The finance team seem to be about getting you to buy their warranty by some weird story. I am still waiting for the finance person to respond to m More

by I like to be Hidden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kyung Min, Rafale, Titus
Oct 12, 2024 -

Nalley Toyota of Roswell responded

Thank you for sharing your experience with us. While I’m glad to hear our sales team was helpful, I apologize for the lack of communication from our finance department. We strive to provide excellent service throughout the entire process, and it’s disappointing to hear we missed the mark. I would appreciate the opportunity to address your concerns and ensure you receive your documents. Please reach out to me directly so I can assist. Arnold Harrison, General Manager Nalley Toyota Roswell (770) 650-3280

Oct 13, 2024 -

Nalley Toyota of Roswell responded

Thank you for sharing your experience with us. While I’m glad to hear our sales team was helpful, I apologize for the lack of communication from our finance department. We strive to provide excellent service throughout the entire process, and it’s disappointing to hear we missed the mark. I would appreciate the opportunity to address your concerns and ensure you receive your documents. Please reach out to me directly so I can assist.Arnold Harrison, General ManagerNalley Toyota Roswell(770) 650-3280

October 03, 2024

A very pleasant dealership. Easy to work with, which proves that they are serious about selling cars. Customer service is exceptional very courteous. I believe they understan More

by Tori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arnold Harrison, Tyler Cochran, Mark Capozza, Stacey Lowery, Nihad "AJ" Ajanic
Oct 03, 2024 -

Tori responded

Thank you for making buying a vehicle a Wonderful experience!!!, especially so for Ladies!!! It was a Pleasant Surprise (shockingly so!). Again, Thank you.