
Nalley Toyota of Roswell
Roswell, GA
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I took my Corolla in a few months back when it had 15,000 miles on it and told them I wanted routine maintenance done. They tried to say that it needed $350 worth of work - including flushing out the AC. I miles on it and told them I wanted routine maintenance done. They tried to say that it needed $350 worth of work - including flushing out the AC. I've never seen a dealership that tries to sell customers so much unnecessary work, so I have to concur with the review above regarding feeling cheated. I had taken a previous car in to the dealership a few years prior when I was living close by (I only work in the area now), and had another bad experience with the service department. I told them the symptoms the car was experiencing, and they did work for which they charged about $1200, saying that the problem had been resolved, but it hadn't, and when I returned to inform them of that fact, they said the real problem was something else and wanted to charge me another $800. After these experiences, I'll probably never use the dealership again, and will definitely not recommend it to anyone. More
After we purchased our vehicle we found it online (at the same dealership) for $1k then what we paid. When I called the sales person, he told me "yes, but you are getting wrap around coverage" I don't ever same dealership) for $1k then what we paid. When I called the sales person, he told me "yes, but you are getting wrap around coverage" I don't ever remember discussing this coverage with him. IMHO it is one of those dealerships that you feel cheated when you leave their establishment. More