Nalley Toyota of Roswell
Roswell, GA
Filter Reviews by Keyword
By Type
Showing 1,448 reviews
Good , but felt like I needed a sleeping bag The time spent there was way too long! But I loved Dominic I would recommend him to everyone! Financing was a horrible rate for excellent credit. The time spent there was way too long! But I loved Dominic I would recommend him to everyone! Financing was a horrible rate for excellent credit. More
Overall good experience Richard Wong was willing to accept my knowledge and research on a fair price for the Tacoma I purchased, and the deal was completed in a relatively sh Richard Wong was willing to accept my knowledge and research on a fair price for the Tacoma I purchased, and the deal was completed in a relatively short time frame. Better experience than my last two dealer transactions, including a current failed attempt at a dealer located closer to me. More
The Best Car Shopping Experience !! I usually hate shopping for a new car but this time it was painless and pleasant! My daughter and I came to buy a car for her and we left with a car I usually hate shopping for a new car but this time it was painless and pleasant! My daughter and I came to buy a car for her and we left with a car for her and a new Camry for me. Corey was great very accommodating and had patience. Everyone I came in contact with were really nice and seemed to care without being pushy .A really great experience, I would defiantly recommend this dealership. My daughter dealt with Richard a really nice professional young man. Aaron was our finance guy and was terrific. He had a great sense of Humor and rally made us feel special as if we were family. All in all a great buying experience .will definitely recommend to friends and family. More
Raised the Bar Richard Steadman was approachable and nice. He had a very good vibe, and really seemed like he wanted to help me find my new car. He helped me decide Richard Steadman was approachable and nice. He had a very good vibe, and really seemed like he wanted to help me find my new car. He helped me decide what I want, by asking all of the right questions. I really enjoyed working with him and will recommend him to all of my friends and family. Nalley Toyota has really raised the bar. Aaron in the finance department was awesome. Helped me through my first car purchase! More
Horrible waste of time, horrible customer service I really hated the fact that I had to give them one star. Their service is worth less than one star. I've been dealing with this dealership for months I really hated the fact that I had to give them one star. Their service is worth less than one star. I've been dealing with this dealership for months trying to get out of them what they promised to use when we purchased a car from them. First of all, the advertised a car with features that it did not have. They claimed that they would make it right but did nothing but put us off and stall. We paid for a few things to be fixed when we purchased the car. Getting them to come through on this service was extremely difficult and then when they did do the work, they broke the part that they were "fixing" and then tried to hide it by supergluing it and not telling us. This is a freaking BMW. You don't superglue it and try to hide it... Out of the 40 or so times that they told me they would call me back over the months that I've been dealing with them, I received 1, yes 1 call back. These people do not care about you, all they want is your money and they will do and say whatever it takes to get it but then once they have it, you are worth nothing to them. The simple "service" that they did took WEEKS. There were periods of time when I called back after a week to find that the car had not even been touched and we were out of our car for absolutely no reason. Once I even arrived for scheduled service to find that no one had record of my appointment. I'd been ASSURED that I had an appointment! I could go on and on about how horrible this dealership is... Long story short, don't waste your time and save yourself the years of life that you will loose from the stress that this place will cause you. More
Customer service is awesome . Employed Help me alot Customer service is awesome , particularly employed Help me a lot . I will recommend this dealer to all my friends and family . But only thing i was Customer service is awesome , particularly employed Help me a lot . I will recommend this dealer to all my friends and family . But only thing i was little bit disappointed regarding price of my trade in car . I received less amount than i expected . More
Purchased a Toyota 2014.5 SE This was one of the best experiences I’ve had with a car dealership. I bought my last new car from a Nalley dealership and chose Nalley again because This was one of the best experiences I’ve had with a car dealership. I bought my last new car from a Nalley dealership and chose Nalley again because of that past experience. I’m glad I did. Corey was wonderful. He was very knowledgeable and friendly. Pete Oliver was also very helpful and friendly. I would recommend this dealership to my friends and family. Keep up the good work! More
Super Nice! My husband and I found my car online and came into the dealership to check it out before buying it. I was surprised that we were not bombarded by 15 s My husband and I found my car online and came into the dealership to check it out before buying it. I was surprised that we were not bombarded by 15 sales reps all at one time, which is typical of car dealerships. Instead, we were greeted by Dwight Wood. He was very nice and knowledgeable and made our experience great. We also dealt with Jason Hedrick. He was really helpful and got us taken care of the following day when we picked up my car. I would highly recommend either of these gentlemen to assist you with your purchase. Awesome guys! More
Great service. A very great experience. EXPLANATION OF THE FUNCTIONS ON THE CAR WERE COMPLETE. ALSO ALL QUESTIONS WERE ANSWERED IN A VERY PROFESSIONAL WAY. MY SON HELPED ME DECIDE ON THE EXPLANATION OF THE FUNCTIONS ON THE CAR WERE COMPLETE. ALSO ALL QUESTIONS WERE ANSWERED IN A VERY PROFESSIONAL WAY. MY SON HELPED ME DECIDE ON THE CAR, AND JAY JOICE WAS PATIENT AND HELPFUL DURING THE WHOLE PROCESS. More
Purchase a Toyota 2014.5 SE XP edition Excellent customer service and great people to work with. I will recommend my friends to go to Nalley Toyota for an awesome experience. Very helpful a Excellent customer service and great people to work with. I will recommend my friends to go to Nalley Toyota for an awesome experience. Very helpful and friendly environment! More