Nalley Toyota of Roswell

Very good experience with Sales Person Kevin Smith Kevin Smith is very nice sales person, he received me with very good attractive manner. He finished the deal in short time. He was waiting for me till Kevin Smith is very nice sales person, he received me with very good attractive manner. He finished the deal in short time. He was waiting for me till late night with the same energy and explained me all the features. Thank you Robert Gagliardi More

Great service and happy customer! Everyone was very helpful and nice. We appreciate the after work hours and the ability to be able to test drive and purchase a car when our schedule Everyone was very helpful and nice. We appreciate the after work hours and the ability to be able to test drive and purchase a car when our schedule allows for it. We are very happy with our recent purchase. More

"Awesome Experience" Mike I would like to thank Toyota for taking good care of me and my family on a purchase of a new vehicle, I had the privilege to deal with Kevin Mike I would like to thank Toyota for taking good care of me and my family on a purchase of a new vehicle, I had the privilege to deal with Kevin Smith, whom I explained my situation and he had the patience to help me out, I had no problem at all with the finance deal, everything went Smooth, once again thank you all." More

Thanks! We had a great experience, thanks in no small part to the tremendous help we received from Stacey Lowery. Stacey was never pushy, but always honest, d We had a great experience, thanks in no small part to the tremendous help we received from Stacey Lowery. Stacey was never pushy, but always honest, direct, courteous, and most importantly very conscious of our budget. He went the extra mile to ensure we stayed within budget, even while trying to help us get the LE model. Not only will we back for our next vehicle purchase, but we will be looking for Stacey! Thanks again to Nalley Toyota, we love our Corolla! More

Great Experience I had not purchased a car in 16 years. I didn't know what to expect. The buying experience was made very easy by Stacey and Aaron. Thanks! (Stacey was I had not purchased a car in 16 years. I didn't know what to expect. The buying experience was made very easy by Stacey and Aaron. Thanks! (Stacey was very patient with me and and my questions.) In 16 years when I need another Camry I will come back :-) More

My Experience This is the third vehicle i have bought from this dealership, and I can honestly say that it was truly a smooth and rewarding experience. Everyone wit This is the third vehicle i have bought from this dealership, and I can honestly say that it was truly a smooth and rewarding experience. Everyone with whom i had contact with was very friendly, knowledgeable, caring and genuine. Given that our personal situation was both challenging and unique, the staff was engaging, kind, and understanding, I would highly recommend not only buying a Toyota again, but coming here for their wondeful service and staff. More

The good and the bad The Good. - I got the car that I like. - The finance department matched the interest rate I have from my bank. - The finance person (Ken) did not o The Good. - I got the car that I like. - The finance department matched the interest rate I have from my bank. - The finance person (Ken) did not offer me unnecessary add on to my loan and it has been done quickly without a lot requirements. The Bad. - Rich Trupia told me in the email that I can have less price of the car than the other dealership quoted to me. But when I got on site, somebody that I forgot the name together with Herman said that he can't give me those price and it ended up $500 higher than the other dealership has been offered to me. I did not mind it since I want to have the car immediately and they promise me to get the car within 24hrs that didn't happened. - After I give my deposit, Herman told me like, do you know that you can't get your deposit when you decided to not buy the car anymore? Which is for me a none friendly and a totally false statement. Why he did not told me at the beginning and secondly, I consulted somebody and I learned that no matter what, the deposit will be returned. - They did not told me earlier that the car will have some mileage already which is more than 400 miles already. - Rich also told me that they are waiving the processing Fee but still its included in my quote. I keep insisting on it but Herman said that its already part of the discount amount which is not a correct way of showing it. When I'm about to pickup the car, I wish I could still negotiate the price but they didn't allow it anymore. I told them that the reason why I accepted the higher price was because I wan't the car right away but that didn't happened. The car arrived on the 3rd day. Suggestions: - If someone need to get involve in the middle, it's good if he knows the history of communication of the customer first in order for them to get in synch with what the other person started to negotiate. - They need to be more friendly and have a mode of trying to help the customer in getting the car not just say some few words and that words are final which is equivalent of saying like, "take it or leave it". More

2015 Tacoma Purchase Dick was a great salesman to work with, found the truck I wanted in couple of minutes, and overall low pressure sale. We were able to work out a price Dick was a great salesman to work with, found the truck I wanted in couple of minutes, and overall low pressure sale. We were able to work out a price relatively quickly, and were out of the dealership with a new truck in just a couple of hours. More

Found the Avalon I'd been looking for I'd been looking for a nice 1 owner mid-size or full-size car I had my search narrowed down to a Toyota Avalon or a Ford Fusion. Nalley had a 2010 1- I'd been looking for a nice 1 owner mid-size or full-size car I had my search narrowed down to a Toyota Avalon or a Ford Fusion. Nalley had a 2010 1-owner that they had sold, done all the service on a scheduled intervals and then got traded back in 5 years later. I was able to get the price I wanted and the sales staff and finance dept. could not have been better to work with. Purchased with a 2 year total mechanical and electrical warranty, I feel confident this car will give me years of good service. Thanks. More

Fair price for a good truck Internet special price was honored. Quick and easy process. We had looked for a basic Tacoma model for several weeks. This was the only dealer had Internet special price was honored. Quick and easy process. We had looked for a basic Tacoma model for several weeks. This was the only dealer had had close to what we wanted. More