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Nalley Toyota of Roswell
Roswell, GA
1,350 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,350 reviews
April 04, 2014
Amazing experience Alex was very nice, worked hard to get me to best deal. He was always there to answer any questions I had and made me feel like I was his only custom Alex was very nice, worked hard to get me to best deal. He was always there to answer any questions I had and made me feel like I was his only customer. More
by etiennejoubert
Helpful April 02, 2014
Very Professional Very Knowledgeable and not pushy. Romane is a very good representative of your company. Really everyone at the dealership was very friendly and very h Very Knowledgeable and not pushy. Romane is a very good representative of your company. Really everyone at the dealership was very friendly and very helpful. More
by Lineman003
March 31, 2014
Great Experience! Good people to do business with! I've purchased 6 Toyotas from other dealers over the last 12 years but will always return here for any future purcha Good people to do business with! I've purchased 6 Toyotas from other dealers over the last 12 years but will always return here for any future purchases. Thanks More
by pete52234
Employees Worked With
Kevin Jeffries
March 31, 2014
Nicole is wonderful I really wished I could have bought a car from you but I had to go with the RAM 1500, I needed space and the vehicle is much better than a Toyota Taco I really wished I could have bought a car from you but I had to go with the RAM 1500, I needed space and the vehicle is much better than a Toyota Tacoma. I almost should have just bought to help her out but would have had buyers remorse. This girl I so knowledgeable, friendly, understands needs and LISTENS, WHICH NO OTHER DEALER DID, EVEN THE GUY I BOUGHT THE RAM FROM. The RAM is the best truck I have ever driven but the Tacoma is 2nd best. If I owned my own business this woman would work for me. I certainly hope you compensate her well because out of 6 dealerships and 8 sales people, she blew them all away with a different style. Matt More
by Mmt47r
Employees Worked With
Nicole Reyes
March 28, 2014
My overall experience was professional. I choose to go to the dealership because of the relationship with the service writer Cherrie Nori and my confidence in her. the dealership because of the relationship with the service writer Cherrie Nori and my confidence in her. More
by mmcintosh
Employees Worked With
Christian Davis, Dick Warren
March 27, 2014
Richard is a capable professional and was a tremendous help in the purchase of my car. Richard took the time to explain all the cars options and when presented with a question he did not know, looked it help in the purchase of my car. Richard took the time to explain all the cars options and when presented with a question he did not know, looked it up on his mobile and provided me the correct answers and configured my electronics on the spot. I would recommend Richard highly to my friends (already have actually). More
by telecom99
March 25, 2014
I was in the market for a new car and decided the 4Runner was what I wanted. I read great reviews about Dick Warren and called to schedule a meeting. He new exactly what I needed and had my trade-in appraise was what I wanted. I read great reviews about Dick Warren and called to schedule a meeting. He new exactly what I needed and had my trade-in appraised while we test drove the vehicle. He was a pleasure to work with and made the whole car buying experience go very smoothly. I got a fair deal on my trade in and a fair price we agreed on for the 4Runner. I highly recommend Nalley Toyota and Dick Warren for your next purchase! More
by blakejv
Employees Worked With
Dick Warren
March 24, 2014
I bought a Prius in January. When I received my first bill it was about $4,000.00 Higher than we agreed to. When I delt with the finance guy I told him I wanted a copy of everything I sign. Now that I re bill it was about $4,000.00 Higher than we agreed to. When I delt with the finance guy I told him I wanted a copy of everything I sign. Now that I returned I'm shown page after page I did not get a copy of. I asked for a copy of everything I signed. First they could not find my file. Then they didn't have time to deal with me. Then he said it would take over an hour. I said I'll wait. 20 minutes later he called me into his office with my file. He starts making copies of all I signed. He was going very fast. I noticed he flipped over a couple of pages I signed. I said I wanted those too. He said they were inner office only. I said I don"t care. If it has my signature on it I want a copy. He said I didnt need those and continued.I told him my lawyer said by law you have to give me a copy.. He said he doesn't care what my lawyer said. When I got to my car I started going thru all the pages. On one page I remember the finance guy pointed to the bottom line. He said is that the amount you agreed to pay for the car? and I said yes. He said sign the bottom so I did and on to the next page. I realize now they snuck my trade in above that number. They agreed to give me $4,000.00 for my trade in. Now I see they stole my car. I got zero for it but because I signed it, there is no recourse. Except this. I'm 57 and disabled and this is the first time I was taken advantage of. I feel like such a fool. Nalley Toyota is owned by a corporation. Many dealerships are family owned. Family owned want their name respected in the community. Corp. owned could care less. I can't stress this loud enough, DON'T EVER BUY A CAR FROM NALLEY TOYOTA !!! Or even another Nalley dealership. There are many. Find a family owned one and take your time. The questions I answered first are hard to correctly answer. The first visit they were very friendly. When I came back with some questions about the deal they were very rude. More
by markmax
March 19, 2014
All I came say is doing bussiness with Dick and Nalley toyota was 5 Star.Dick Warran is a very nice man and made me feel very comfortable with my buying experience.I would highly recommend anyone in the m toyota was 5 Star.Dick Warran is a very nice man and made me feel very comfortable with my buying experience.I would highly recommend anyone in the market for a toyota to see him. More
by jsiflinger
Employees Worked With
Dick Warren, Dick Warren
March 15, 2014
Absolultly my best experience ever buying a new car. This is based on me being a senior citizen that buys 2 new cars every 3 years. There was no sitting in a chair for long periods of time waiting for a trad is based on me being a senior citizen that buys 2 new cars every 3 years. There was no sitting in a chair for long periods of time waiting for a trade in quote or a manager to look at offers. I was looking for a 2014 Highlander and very little was available. When looking at a different brand I drove by Nalley Toyota( didn't know it exsisted) znd stopped in. I met A salesperson, Jon Zerr. He said he could get a vechile quickly. I didn't believe him as I had checked 3 Toyota dealers with no luck. John sent a e-mail and asked if I was serious and I replied Yes, with specs on what I wanted.He invited me in to test drive and fiqure out price, trade, and options and if we agreed. I did this and he got a vechile in less than 24 hours. The purchase process, paperwork, test drive, and orientation took about 1 1/2 hour. The dealership and the automobile exceeded my expectations. No surprises and no one tried to sell all that add on stuff.I'm one happy Toyota owner. More
by ArtDunbar24
