Nalley Toyota of Roswell

My expirence at nelley toyota I will never recommend anyone to your dealership for business, because my experience with your sales rep, the way i was treated after signing the pape I will never recommend anyone to your dealership for business, because my experience with your sales rep, the way i was treated after signing the paper work shouldn't be the way business should be conducted, i work in an organization that 90 percent of the staff's drives toyota even my ambassador's car is a toyota, its happens I'm the protocol officer/ office manager and have 100 percent influence which dealership to do purchase of our official vehicles, i thought i found one but i was absolutely wrong by the way and manners i was treated by Mr Ajanic, all the things he promised to do including detailing the car was never done, and when ask i suddenly became a crazy man all in name of asking question about the vehicle i purchases, with a sign display outside Exceptional services that i didn't get, i feel very sad and disappointed. More

A pleasurable used vehicle purchase Everyone listened to how I would buy the car, and everyone became happy with the deal when it completed. Thanks for listening. In the finance office J Everyone listened to how I would buy the car, and everyone became happy with the deal when it completed. Thanks for listening. In the finance office Jason performed exceptionally well, with full explanations of each portion of the options and paperwork details. I felt very comfortable and satisfied with our transaction. Expecting a repeat experience, I'll be back to buy again one day. More

Excellent Experience To me the most important part of a sales experience is if you have a problem will they fix it. I will consider Nalley Toyota as my first choice for a To me the most important part of a sales experience is if you have a problem will they fix it. I will consider Nalley Toyota as my first choice for a new car because when they could have ignored my initial problem they stepped up right away and corrected it. We all make mistakes but it gives me a sense of confidence to know that they will go out of their way to make it right. More

Finally found a dealership that had their stuff together. After shopping at several dealerships in the area, the difference with Nalley made my experience better. The salesperson was more knowledgeable about After shopping at several dealerships in the area, the difference with Nalley made my experience better. The salesperson was more knowledgeable about the Tacoma and the online pricing was more attractive. More

2015 Highlander Our salesman was informative and helpful and patient, without the "high pressure" annoying sale tactics of many other car salesmen. Kevin Smith did an Our salesman was informative and helpful and patient, without the "high pressure" annoying sale tactics of many other car salesmen. Kevin Smith did an awesome job! More

Challenges but strong Come back! I have a few clients that own dealerships so i had high expectations for this one. I have had great experiences with The Nalley Brand through my old I have a few clients that own dealerships so i had high expectations for this one. I have had great experiences with The Nalley Brand through my old BMW 328. I wanted to purchase from this location because of my Faith in the Nalley Name. We had some communication Challenges after purchase,but Jason Cruz, Avron Mccord And Janis Okie took control and saved the day! Great Comeback!!!!! More

A Good Experience I am thoroughly happy with my service experience at Roswell Toyota. Ms. Caitlyn was very helpful and easy to work with. I will bring both my Toyotas I am thoroughly happy with my service experience at Roswell Toyota. Ms. Caitlyn was very helpful and easy to work with. I will bring both my Toyotas to this dealership going forward. More

Nice Dealer Very nice dealer with interesting options of car. They have good deal follow the line correctly. We can negotiate the price correctly with each Very nice dealer with interesting options of car. They have good deal follow the line correctly. We can negotiate the price correctly with each other. More

Knowledgeable salesperson, easy buying experience Taylor and team were very easy to work with on my recent purchase of a new Highlander. They found a vehicle with the features I needed and the negoti Taylor and team were very easy to work with on my recent purchase of a new Highlander. They found a vehicle with the features I needed and the negotiation & payment processes were very simple. The staff was friendly and considerate. Thank you! More

Above and Beyond effort to find my dream Tacoma Was told that Finding a 2015 Tacoma V6, 4x4, "Access Cab"; would be difficult to say the least....I have no use of a 4 door, "Pre-Runner".....seriousl Was told that Finding a 2015 Tacoma V6, 4x4, "Access Cab"; would be difficult to say the least....I have no use of a 4 door, "Pre-Runner".....seriously...why even own a truck......I'm an Ironworker by trade and an avid hunter/fisherman as well....so I require as much bed length and width as possible. My old Tacoma was a '99, V6, 4x4, SR5, Extended Cab that I bought new and kept for 16 yrs., ( 220,000 miles) well....it threw a rod......Blew the Engine....became a Tacoma "Flowerpot"....this after I had 3300.00 of repairs done to keep it goin' a little longer so I could save up 3 or 4000 for a down payment....I'm still paying on that service work.......Anyway, without my knowing, Andy took it upon himself to try and find this "Rare" Access Cab Tacoma 4x4,.....he not only found one, he found my dream Tacoma, color, options, were perfect. He made arrangements to trade for this truck; it was in Alabama, and "then" Andy contacted me claiming he found "My Tacoma" and if I came in to see him he show me pictures and a copy of the MSRP with all the options. When I met him at the Dealership, he produced the papers and photo's, then he proceeded to tell me that,.....all these things he said and did were totally initiated by Andy, not at my request,....So he discounted the Tacoma 2500.00 and then hit me with a 1500.00 trade in allowance for my aforementioned Tacoma "Flowerpot"..... and with the proffesional help of Dick Warren, the man is the epitomy of what every sales person should strive to be, a deal was made and I still can't believe that my perfect Tacoma is parked in my driveway.....Darrell Ernspiker email Leeernspiker@gmail.com More