Nalley Toyota of Roswell
Roswell, GA
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New Auto Purchase The buying experience was by far the best I have ever had. I did not feel pressured to buy as is the case with many dealers. The salesmen Kevin Smith The buying experience was by far the best I have ever had. I did not feel pressured to buy as is the case with many dealers. The salesmen Kevin Smith was very friendly and helpful. He showed me some things on the car I was driving that I did not know. Which should have been pointed out when I purchase it. He also showed me all of the features of the auto we purchased , so by the time I drove home I felt very confident about the car. Thank you for a great buying experience. Jerry More
absolutely fabulous Very calming, great smiles, and definitely made it personal. creative deals! did very well at catering to your needs. Super helpful with questions, al Very calming, great smiles, and definitely made it personal. creative deals! did very well at catering to your needs. Super helpful with questions, always made it a point that your understood what was going on. More
Kevin Made the Experience Exceptional I purchased a 2015 Rav4 in January and Kevin went above and beyond to make the process as smooth and painless as possible. Kevin was extremely detail I purchased a 2015 Rav4 in January and Kevin went above and beyond to make the process as smooth and painless as possible. Kevin was extremely detail-oriented, patient, communicated effectively and did a fantastic job. He spent over 45 minutes with my husband and I in the car (after we had purchased the car), explaining how everything works, helping us to set up the radio etc. For an honor sales person who truly has the best interest of the buyer at heart - I would recommend Kevin! Thank you for a great experience! More
Awesome When I arrived the car had been pulled inside to cool down from the heat. Everything I had been told was true about the transaction and I was very p When I arrived the car had been pulled inside to cool down from the heat. Everything I had been told was true about the transaction and I was very pleased about the discount. More
awesome day They had the car pulled aside for me to look at and drive when I arrived, price estimate complete, gave a generous offer on my trade in vehicle, and g They had the car pulled aside for me to look at and drive when I arrived, price estimate complete, gave a generous offer on my trade in vehicle, and gave me an amazing discounted price on the brand new Camry I wanted. Best experience I have had in a dealership so far. Thanks again! More
Outstanding experience - timely and quick I just leased a new Toyota Sienna from Nalley, and the process was simply outstanding. I requested online a very specific and somewhat unique model a I just leased a new Toyota Sienna from Nalley, and the process was simply outstanding. I requested online a very specific and somewhat unique model and trim - the Sport Edition Premium. Within some twenty minutes, John Garner called me to let me know he received my request, and that he would being searching for the model. Within an hour or so, John called again to let me know he found the model that we selected, and we scheduled an appointment. The first appointment was short, in order to verify that the selected model had all the features on our wish list (it did). At this time, we were presented with what we believe was an excellent price for the Sienna, and signed off on the deal. John went to work, and had the vehicle brought in from another dealership to Nalley five days later. The final visit was smooth and quick - ideal as we brought in our three boys! John finalized details on the new car, while Mike Hecht finalized the paperwork with us. Cannot stress enough how friendly and outstanding were John and Mike. For me, the most important aspect of buying/leasing a car - price notwithstanding - is efficiency. In our day and age, this type of transaction should be smooth, and far from lengthy. Such was our experience at Nalley; having leased Toyotas for the past 12 years (from other dealers - we're currently on our fifth), this has been by far the best experience yet. More
Arnold Harrison is the best! I highly recommend this dealership to anyone looking to buy/lease a vehicle. While this was my first visit to the dealership, I've purchased time and I highly recommend this dealership to anyone looking to buy/lease a vehicle. While this was my first visit to the dealership, I've purchased time and time again from their employee, Arnold Harrison. I literally follow him wherever the paths lead. He provides exceptional service, very knowledgeable, resourceful, and most of all a great listener! He listened to my concerns and again, found the perfect vehicle for me and my family. Although we will be relocating to California soon, I will seek Arnold the next time we are in the market for a new car! I can also say that the staff here, specifically, Russell, provided a great experience and smooth transition as well. More
Great customer service I Darnell Scott really enjoyed working with you guys. The experience and the customer service is exceptional. I would highly recommend Nalley to anyon I Darnell Scott really enjoyed working with you guys. The experience and the customer service is exceptional. I would highly recommend Nalley to anyone who's looking to purchase a vehicle More
Everyone was very friendly, helpful and efficient. It was the best car shopping experience in my long history of car ownership. The extra features were explained thoroughly by Matthew and Taylor; thes It was the best car shopping experience in my long history of car ownership. The extra features were explained thoroughly by Matthew and Taylor; these details helped finalize my decision quickly. My question and concerns were addressed and I feel strongly that the Sienna is the vehicle we have needed. More
Creative Deals These folks worked very hard and smart to get us the deal we were looking for. We would use them again manager got very creative and saved on taxes a These folks worked very hard and smart to get us the deal we were looking for. We would use them again manager got very creative and saved on taxes and got money back! More