Nalley Toyota of Roswell

Forrest Babington Toyota 4Runner I came in knowing what I wanted and Stacey provided that for me. He was very nice and helpful! I love my new car! Thanks. I came in knowing what I wanted and Stacey provided that for me. He was very nice and helpful! I love my new car! Thanks. More

2016 Camry SE I was in an automobile accident recently and had to replace my 2014 Camry. After receiving a settlement from my insurance company, I returned to Nall I was in an automobile accident recently and had to replace my 2014 Camry. After receiving a settlement from my insurance company, I returned to Nalley Toyota of Roswell to look at the 2015-6 model year Camry's. AJ, and then Ted, took the time to listen to my request, have a car available to test drive, and then complete a sales transaction that was pleasant and free of haggling or hassling. When we were ready to complete the transaction, I met with Jason A. in the finance department and explained that we would like to purchase the vehicle outright, but were waiting on the settlement check to arrive from my insurance provider. Jason said we could leave him a check for the full amount and that he would not deposit it until we had received the insurance settlement, which I appreciated as a nice gesture and avoided having to go through the process of financing the vehicle, even for a brief period of time. I thought the sales experience at Naley Toyota of Roswell was very good and would recommend the dealership to anyone in the market for a Toyota vehicle. More

Customer Focused I was pleased with everyone that I talked to. Everyone from the sales person to the GM were friendly and made me feel like they really cared that I w I was pleased with everyone that I talked to. Everyone from the sales person to the GM were friendly and made me feel like they really cared that I was going to leave with the car I wanted for a fair price. I would definitely recommend this dealership! More

New 2016 Tundra Staff was very knowledgeable and friendly, and truck came at a great price! Would definitely recommend and would buy from Nalley Toyota again. Thanks Staff was very knowledgeable and friendly, and truck came at a great price! Would definitely recommend and would buy from Nalley Toyota again. Thanks for the truck! More

Second car In 2013 I bought a new car at Naelly Toyota and had great experience,no hustle no problems. Yesterday I came again to buy second car and same thing a In 2013 I bought a new car at Naelly Toyota and had great experience,no hustle no problems. Yesterday I came again to buy second car and same thing again, great time ,easy buy and good deal on a new car. Salesman A.J. was professional, polite and presented me with all options and let me decide what I want. We agreed on a price and deal was done, without any pressure. Financing went smoothly, Mr. Wang so great, presented me with all options and helped me very much, and I already know where I am going to buy my next new car. More

Thank you! Russ @ Nalley Toyata of Roswell was so patience with us as we worked through all the different options. He did not pressure us and was so helpful keep Russ @ Nalley Toyata of Roswell was so patience with us as we worked through all the different options. He did not pressure us and was so helpful keeping us within our budget. More

Good experience for buying a car Called Danny & told him what I was looking for. He did a great job getting me what I wanted for a good price. Pleasure to work with Danny Bustos & Jas Called Danny & told him what I was looking for. He did a great job getting me what I wanted for a good price. Pleasure to work with Danny Bustos & Jason Cruz, who was also very helpful More

Nalley Toyota Raises the Bar My husband and I were very pleased with the treatment that we received at Nalley Toyota of Roswell from AJ Ajanic. AJ understood exactly what we were My husband and I were very pleased with the treatment that we received at Nalley Toyota of Roswell from AJ Ajanic. AJ understood exactly what we were looking for and discussed several options with us. He was very professional, personable and knowledgeable. This dealership has a fantastic employee who makes the customer feel welcome and well treated. Our paperwork was handled by Jason Alston and he was very thorough in handling all of that. Our experience was a very positive one and we would certainly return when looking for another vehicle. More

Disappointment I found vehicle online. I phoned and spoke with salesman then my next step was completing the finance app online. The salesman phoned back and advised I found vehicle online. I phoned and spoke with salesman then my next step was completing the finance app online. The salesman phoned back and advised the financing was approved and the vehicle was ours and when could we come in. I advised that same evening. I would call my husband to see how many months he wanted to run the financing and let the salesman know back. On our way down the salesman phoned and advised the vehicle had sold. This was AFTER my financing was approved for this vehicle! The thing is - Now I have a hit on my credit report where they ran my credit and we have no vehicle. They ask if I would be interested in another vehicle and I said no that I would look elsewhere. Their reply was - okay - good luck. Would not recommend this dealership at all. More

Very pleasant experience. Best car-buying experience so far. I know this sounds cliche, but I will not buy a car from another dealership. Russell Autry, Jason Cruz and the team at Nalley Toyota of Roswell made I know this sounds cliche, but I will not buy a car from another dealership. Russell Autry, Jason Cruz and the team at Nalley Toyota of Roswell made this my best car-buying experience so far: I got the car I wanted at a *very* good price with with the finance terms that made my wife and I happy. They even took my 'bucket' as trade-in and valued it at a price I did not think I would be able to get a private sale - that really blew my mind. *Please read, this will be helpful if you're in the market to buy a car (and no, I do not work for Nalley, I'm just an extremely happy customer!* I had been in the market for a pre-owned Toyota Tacoma for some time. My intention was never to buy a new truck, I just wanted a pre-owned one that fit my criteria: Low mileage, excellent condition, good price, and most importantly, I wanted to buy from a well-known dealership. I knew it was going to be hard to find the right vehicle. The trucks I found online were priced to high, and the ones that fit my budget were in mediocre shape. Then one afternoon right before I left the office, I remembered there was a Toyota dealership in Roswell, so I visited their website and I finally found the truck that fit all my criteria. I submitted my contact information for them to contact me, it was about 6:45PM that day. Within literally a couple of minutes, I received a call from Russell asking if I'd like to check out the car the day after. The next day my wife and I went to the dealership and met with Russell. We took the truck I had seen on the website, came back and test drove another truck. At this point Russell asked if we were interested in buying, to which I replied 'Yes', but I explained I wanted to sell my car and come back with a good down payment. Russell offered to sit down with us and check out our options, but only if we wanted. *This is important:* I did not feel pressured at all during the visit. It felt like Russell was genuinely interested in doing what felt right for my wife and I. It did not feel like past experiences, where I felt pressured (almost intimidated) to buy and do what the dealer wanted, this was different. We went in, spoke about financing and Russell showed us some initial figures, which I did not like much. Russell asked if I wanted to leave my car as a trade-in. I thought I would only get a couple hundred $, which is why I wanted to sell at a private sale and come back on a different day, because I knew I would get more outside the dealer. To my surprise, they took my car as trade-in and valued it at what I would have gotten at private sale. They checked our credit and came back with figures that my wife and I were happy with. We went over and signed the paperwork with Jason Cruz, added the truck to my insurance, got the keys from Russell and drove home in my new-to-me truck. I could not believe it!!! The whole thing had been so quick, easy and pleasant. I came back to the dealer the day after just to bring the title for the car I left as trade-in. The one thing that stood out the most from the experience was that it felt like I had the control of the business transaction. I did not feel pressured at all. I remember Russell saying to do "what felt right to us, only if we felt comfortable". He genuinely looked excited for me, for my purchase. I will definitely refer Russell Autry and Nalley Toyota of Roswell to my friends and family looking to buy a car. Thanks Russell and Jason Cruz. You guys ROCK!! More