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Nalley Toyota of Roswell

Roswell, GA

4.7
1,447 Reviews

11130 Alpharetta Hwy

Roswell, GA

30076

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Showing 1,447 reviews

January 31, 2016

So rude Come to service my car ,cause the maintenance light on and have coupon but he said can't use that and it's gonna cost around $300.00(it's new car so s More

by Tj
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Need to look up (forgot)don't even care
Mar 01, 2016 -

Nalley Toyota of Roswell responded

Thank your for bringing this to my attention. I apologize for your experience in our service department. Customer satisfaction is our number 1 priority so I am very concerned with your review. Please call me at 678-832-4200 at your convenience so that I speak with you about this matter in greater detail. I appreciate your feedback and look forward to rebuilding your trust in our business. Mike Balog, General Manager

January 27, 2016

Thank you! This was my first time buying a car. The team involved helped make it memorable. Everyone involved made sure I got exactly what I wanted, at a great p More

by Jameilah Torres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Caraballo, Jason Alston, Dominic Rodgers
Feb 01, 2016 -

Nalley Toyota of Roswell responded

Our pleasure, Jameilah! Thank you for taking the time to share your experience at Nalley Toyota of Roswell. We take pride in exceeding our customers' expectations so I am glad to hear that was the case for you. Congratulations on your new car and please don't hesitate to let me or my team know if there's anything else we can do for you. Mike Balog, General Manager

January 22, 2016

A Satisfying Experience Richard Warren and Mike Hendrix both did a fine job. Low key, professional, competent. One event did not sit well with me. While we were trying to More

by Silverrav
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gagliardi, Jason Alston, Dick Warren, Michael Hendrix
Feb 01, 2016 -

Nalley Toyota of Roswell responded

Hello and thank you for your feedback. While I am thrilled to hear that Richard and Mike took excellent care of you, I regret that you found my comment off putting. I am more than happy to discuss this with you further. I appreciate your business and look forward to working with you again. Robert Gagliardi, General Manager

January 17, 2016

Incredible Management and Sales Just wanted to thank Nalley Toyota Of Roswell. Truly and exceptional experience. Normally do not write comments unless unpleasant, however, over and More

by LastCallBandAtlanta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Trupia
Jan 19, 2016 -

Nalley Toyota of Roswell responded

Our pleasure! Thank you for taking the time to share your positive experience at Nalley Toyota of Roswell. I take a lot of pride in my team so I am very happy to hear that Richard and Rich went above and beyond to exceed to your expectations. Please don't hesitate to let us know if you have any questions or need anything else. Mike Balog, General Manager

January 16, 2016

New Highlander Friendly and helpful staff. Drove 1hr 30 m to buy from this dealership. Would do it again. Michael very helpful explaining the options to me. Love More

by love my car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brown, Michael Hendrix
Jan 19, 2016 -

Nalley Toyota of Roswell responded

Hello and thank you for your review of Nalley Toyota of Roswell. We pride ourselves on our knowledgeable and friendly service so I am glad to know that was your experience. Enjoy your new Highlander! Mike Balog, General Manager

January 15, 2016

Toyota dealership Friendly and nice people. Took care of me right away. Tgey helped me funance a car at the right price with a low interest rate. More

by Khamdi R Amurshayev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rusty Autrey, Jason Cruz
Jan 19, 2016 -

Nalley Toyota of Roswell responded

Hello and thank you for taking the time to review Nalley Toyota of Roswell. I am glad to hear that you had a great experience purchasing a vehicle with us. We appreciate your business. Mike Balog, General Manager

January 11, 2016

Used car purchase I found the vehicle online at cars.com. I responded to the listing and a sales person called me to schedule an appointment. Jay Joyce did great job More

by Shrauger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Joyce
Jan 14, 2016 -

Nalley Toyota of Roswell responded

That's great to hear! Thank you for taking the time to share your review of Nalley Toyota Roswell. I appreciate your business and welcome any questions you may have in the future. Mike Balog, General Manager

January 10, 2016

Danny Bustos did just what I asked him to do & went beyond my expectations. Was as good a car buying experience that I could have asked for. I was very pleased wi More

by Richard
Recommend Dealer
Yes
Employees Worked With
Danny Bustos, Jason Cruz
Jan 14, 2016 -

Nalley Toyota of Roswell responded

Hello Richard and thank you for taking the time to review Nalley Toyota of Roswell. I take a lot of pride in my team so I am thrilled to hear that Danny and the rest of the team went above and beyond to exceed your expectations. Please don't hesitate to let us know if you need anything else or have any questions. Mike Balog, General Manager

January 07, 2016

Great experience got the deal close to what I was looking for on my car. Friendly and easy to work with. Nice staff pleasent to work with More

by artgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Smith, Jason Cruz
January 06, 2016

Overall Good This was a pretty good experience,it took about 3 hours to complete the deal. It was no hassle. I appreciate the work that was done to get me into the More

by ty110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Trupia, Michael Hendrix
Jan 19, 2016 -

Nalley Toyota of Roswell responded

It was our pleasure! Thank you for choosing Nalley Toyota of Roswell and please don't hesitate to let us know if you have any questions or need anything in the future. Mike Balog, General Manager

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