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Nalley Toyota Stonecrest

Lithonia, GA

4.6
640 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 640 reviews

June 08, 2024

Very Slow and long waiting time on your car I was told that a screw was in my tire I took my car to a tire shop no screw in my tire.. next time I will go back to Toyota of Atlanta people I can trust Penel More

by penelopegreen-Aniagboso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Jun 14, 2024 -

Nalley Toyota Stonecrest responded

Thank you for sharing your experience. We apologize for the long wait time and the inaccurate information about your tire. It's disappointing to hear that we didn't meet your expectations. Your feedback is important, and we are committed to improving our service. Please contact me directly so we can address your concerns and ensure a better experience in the future. Richard Sanchez, General Manager Nalley Toyota Stonecrest (770) 629-0279

June 06, 2024

This dealership is amazing. Clean and peaceful environment, timely manner conducted on service, and respectful associates. More

by butlerjakai116
Recommend Dealer
Yes
Employees Worked With
N/A
June 06, 2024

This was a very good experience. Our sales person Alex went out of his way to help us with this purchase. More

by Gene.wilson.jr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex, Victor Eke
June 04, 2024

This was my 1st time at this dealership. I had an appointment at 7am on a Saturday morning, they got me right in for my 30k maintenance check I got in and out in 1 hour. More

by OSheara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taniqua Mcgregor
June 03, 2024

Great service. Very insightful about all my car needs. Kept me updated with my service. Very pleased. More

by kenneth.wright
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
June 03, 2024

Very thorough. They keep you up to date on progress. They are also very courteous. I can always count on them to do what is necessary. More

by janit86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Wallace
June 03, 2024

Happy with thr prompt service and the phone calls making me aware of the free services I was entitled to receive. More

by nakrich2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
June 03, 2024

Enjoyed my experience from start to finish! Thanks Darryl and Nalley Toyota of Stonecrest! 2024 Toyota Camry! Love it! More

by Yvwania
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryl Tyler and Lawrence Reeves
June 03, 2024

Personal service is excellent. Saturday is a very busy day. Even then I was very pleased. More

by STB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aeraca Weaver
June 03, 2024

Everyone was very friend ly the cosmer service help me alot she could answer the thing i.didnt understand the dealship.was very clean mostly the restroom and the outside I will.other poeple know how I lo More

by cleanbypat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shinaiya Axell
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