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Nalley Toyota Stonecrest

Lithonia, GA

Overview
Reviews
Vehicles
4.6
851 Reviews
Call Dealership (678) 708-4842

7969 Mall Pkwy

Lithonia, GA

30038

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Showing 851 reviews

December 24, 2024

The service person who helped me Done a great job letting me Know about how to fixed my vehicle . More

by levijr1e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Sims
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December 24, 2024

Friendly and helpful sales associates. They bend over backwards to meet all of your needs. More

by Bwesley2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Campbell, Glenn Lotty, Shamaul Howard
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December 24, 2024

Jaylond Harvey is amazing , she’s very tentative and very friendly. I have a Camry and my wife has a Rava 4 and we always asked for Jaylond More

by davisronald01@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Sims
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December 24, 2024

Perry and Stephen were excellent to work with. They worked with us and we’ll be sure to return. More

by kmooney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Matz, Perry Dozier
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December 23, 2024

The service was excellent, the Advisor: Darryll Stevenson was very kind and staying informative while my car was being serviced. More

by Melvin H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryll Stevenson
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December 22, 2024

Greet job and very professionalGreat job and very professional. . Great job a m d very professional. More

by Eddie.M.Ntifo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel smith
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December 22, 2024

My service advisor Chelsea is very good at her job and she kept me informed. More

by Cheryl Goodridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Hale
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December 22, 2024

The New Service Manger Is A Blessing To The Nalley Stonecrest Toyota Family! Thank You Mr.Davis More

by Ms. Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Davis
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December 22, 2024

So it’s like this i have bought a 2008,2013,2019,2022. Went in dealership to trade again for a 2024 instead trying to make the deal work they turn me away and called me later that night to finally Settle More

by Donaldrci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William Wright, Randall Smith
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Jan 01, 2025 -

Nalley Toyota Stonecrest responded

Thank you for your feedback, Mr. Donaldson. I’m sorry to hear about your recent experience and that we missed the opportunity to assist you in finding the right vehicle. Your loyalty over the years means a great deal to us, and it’s disappointing that we didn’t meet your expectations this time. I’ll review what happened to ensure we improve in the future. If there’s anything we can do to address your concerns, please don’t hesitate to reach out. Hugh Palmer General Manager Nalley Toyota Stonecrest (770) 629-0279

More
December 21, 2024

It's okay, they don't make any special efforts to help the customes. The coffee shop is substandard More

by slundy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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