Nalley Toyota Stonecrest
Lithonia, GA
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These Guys don't care about their customers. I loved These Guys don't care about their customers. I loved the service before it became Nalley. They screwed Mr in the sale and continue bad service afte These Guys don't care about their customers. I loved the service before it became Nalley. They screwed Mr in the sale and continue bad service after the sale. I told the salesperson that I wanted my new car to have all the same features as my 2011 Camry. I was told not to test drive the car on the day of the purchase. it was late so the sales person told me he was ready to go so I never got to fully check out the car until I drove off the lot only to realize this was a stripped down model for more money. It didn't make sense that a 2013 for more money didn't have the same basic features. The finance guy tricked me out of a we owe that I asked the salesperson for. He said it was no problem and it could be taken care of by the salesperson once we finished in the finance office. Then the games began. All of a sudden they couldn't honor what I had asked for. If that wasn't enough they botched my tint install and have yet to fix it. This was my first and last time doing business with Nalley as not just a Toyata dealership, but Nalley Auto Group. Customer service called a few days after the sale stating they would make things right and that was two weeks ago. Bottom line don't buy from this dealership. Once they get you to sign they are done. More
It was a pleasure to work with Jameilah Hardeman at Nally Toyota Stonecrest. Ms. Hardeman helped us purchase a pre-owned quality vehicle. She was very friendly, courtesy and patient. She gave detailed inform Toyota Stonecrest. Ms. Hardeman helped us purchase a pre-owned quality vehicle. She was very friendly, courtesy and patient. She gave detailed information in regards to the vehicle we purchased! She did not hesitate to answer any questions or concerns we had. She was not very overbearing and pushy; however, she was encouraging and tenacious in helping us make the best choice concerning our need of a vehicle. Ms. Hardeman sales experience was great! She offered us to test drive our 2008 Kia Sedona. Her knowledge and expertise in car sales, far exceeded our expectations. I would definitely recommend Ms. Hardeman and Nally Toyota Stonecrest to my family and friends. Thank you Ms. Hardeman for all your support and hard work! More