
Nalley Toyota Stonecrest
Lithonia, GA
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Right Car, Right Price Jafar Scott,,Best Salesman,, Eric Houue Sales Manager He is Awsome I bouht a 2015 Sienna SE Premium Modle, last Jan Give him a All Options what i w Jafar Scott,,Best Salesman,, Eric Houue Sales Manager He is Awsome I bouht a 2015 Sienna SE Premium Modle, last Jan Give him a All Options what i want ext.Color of Exterior and Interior he follow up all my list and find right car n right price. Great Customer Service thank you! More
Transparency and Professionalism I have just bought a new Camry from this dealership. I was attracted to this dealership by its good OTD price emailed to me. And this OTD is the real I have just bought a new Camry from this dealership. I was attracted to this dealership by its good OTD price emailed to me. And this OTD is the real OTD: it is equal to your check amount plus amount financed. Also, in the emailed offer, I can see each detail breakdown and have an idea on which basic accessories are included. Amien is very professional and patient. Yes, he want to sell the car, but he was not pushing. He answered all my questions, showed me a lot of amazing features on both Corolla and Camry (I was interested in both and finally decided Camry). And his English is good for a Chinese to understand (I thought he intentionally slowed down his pace of speaking). He is a good guy to work with, and he is willing to help even after I made the deal. I was a bit tired when getting to the financing office and bought some services that I probably would not need. But when I returned the same day and asked to cancel those services, the process was surprisingly smooth and had the full refund (actually will go to my financing payment). More
Efficient and effective I found a Prius online and got in contact with Amien at the Stonecrest dealership. Within 2 hours of online research and phone calls, I drove out to I found a Prius online and got in contact with Amien at the Stonecrest dealership. Within 2 hours of online research and phone calls, I drove out to the dealership and then had a signed contract in an hour! As I sat with Amien on his computer, I was really impressed with his adeptness at accessing information, reporting it to me, and finding additional details to answer my questions. He was the most effective and efficient salesperson I have ever met! Martha More
Frown turns to a smile! I didn't plan on buying another car. The lost of my car due to an accident forced me to change my plans. I was not happy when I began the process. I didn't plan on buying another car. The lost of my car due to an accident forced me to change my plans. I was not happy when I began the process. Jamel Talbert (Internet Sales) met me with a firm handshake and a smile. He didn't try to sell me anything that I did not want to see or could not afford to buy. He answered every question that I had (and I probably had a hundred of them). He gave me as much time as I needed, returned every phone call and email . He arranged for Ammien Whealton to ride along on the test drives. He knew every thing about the two cars I was interested in and even suggested a second test drive in each of them to help me decide. They made an unpleasant time really enjoyable. I would recommend them to everyone looking to purchase a car. More
SIMPLY THE BEST! We have purchased several new vehicles from JD and would recommend him again and again. His overall knowledge of the vehicles and their features is o We have purchased several new vehicles from JD and would recommend him again and again. His overall knowledge of the vehicles and their features is only surpassed by his utmost professionalism and courtesy. JD has been a pleasure to work with on each occasion, and I cannot imagine buying a Toyota from anyone else. More
New Car I strongly recommend Zack Jamshidi ( Sales Person ) Eric ( Sales Director ) to go for buying new car.. even though my and my friend deal didn’t go t I strongly recommend Zack Jamshidi ( Sales Person ) Eric ( Sales Director ) to go for buying new car.. even though my and my friend deal didn’t go through due to $ 300.00 difference between asking price and their offer.. i have learned lot from Eric and Zach. Me and my friend are looking to buy Camry SE Hybrid 2016 and we were convinced to buy inventory cars ( SE Special Edition ) for good reason. both of them are explained very detailed and professionals More
She is your girl!! Toni is patient and knowledgeable of products and services. There are no surprises when it comes to working with Toni. She tells you all you need to Toni is patient and knowledgeable of products and services. There are no surprises when it comes to working with Toni. She tells you all you need to know upfront! ~Dprimo More
Customer Service Shawn Granville, is an excellent representative to this service department. He always displays great customer service, and ensures that you understand Shawn Granville, is an excellent representative to this service department. He always displays great customer service, and ensures that you understand the service that has been done to your vehicle....I like that!!! Shawn also let's you know what the next service will entail. And service is always timely and scheduled at you convience. Great guy!!!!! More
Randall Smith is the Bomb!! I went into the dealership not expecting to walk out with a vehicle. I wanted to look and see what they had, not only did I get the vehicle I was loo I went into the dealership not expecting to walk out with a vehicle. I wanted to look and see what they had, not only did I get the vehicle I was looking for and much more but Randall actually knew the previous owners of the vehicle I purchased and sold their next vehicle to them within the previous 24 hours of my visit. I received full coverage and beyond new tires and a full tank of gas which is just unheard of! I still get phone calls over two months later to see if I am still pleased with my purchase. I am more then pleased and could not be happier with my purchase and the service I receive time and time again. I will for sure be purchasing all of my future vehicles from Nalley Stonecrest Totoya and as long as Randall still works there he will be my sales man!!!!!!!!!! Thank you Randall a million times over!!!!!!!!!!! More
Automotive Service is a PEOPLE PLESURE. ☺️ It's not fun tiaing time to stop your stupid busy life to deal with Automitive issues. But when you know a wonderful, lovely and beautiful creature li It's not fun tiaing time to stop your stupid busy life to deal with Automitive issues. But when you know a wonderful, lovely and beautiful creature like Carla in service awaits you to make sure all goes well. it makes life seem to have been designed just for the comfort of you and your personal satisfaction. . It's that honest and loving interaction of life's one beautiful treasure that's keeping my soul from boiling over into a violent inferno of cantankerous automotive complaint. The one and only Carla makes visiting Nalley Toyota of Stonecrest a PLESURE worthy of KINGS. I humble myself before you. More