
Nalley Toyota Stonecrest
Lithonia, GA
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Excellence I had a great experience! Chris Willett gave me top notch, excellent service! Will be back to see him for any of my future needs! Such a joy! I had a great experience! Chris Willett gave me top notch, excellent service! Will be back to see him for any of my future needs! Such a joy! More
Great Experience! As a first time car buyer I could not have had a better experience. JD was very knowledgeable about the type of vehicle I was looking for and helped m As a first time car buyer I could not have had a better experience. JD was very knowledgeable about the type of vehicle I was looking for and helped me drive the truck of my dreams off the lot. He truly shows he cares about the interest of the customer and not just selling a car. If you go to Nalley, ask for JD! More
Try Being Trustworthy I brought my vehicle in, for a check-up that someone may detect the source and resolve the cause of an irregular noise. I drove away with the noise is I brought my vehicle in, for a check-up that someone may detect the source and resolve the cause of an irregular noise. I drove away with the noise issue still remaining. I went elsewhere where their service department found that there were two missing bolts from my tire. Another visit, I expected to have the debris from my sunroof window blown out to prevent leaking - as a courtesy as it has been for over 10 years - until visiting this dealership...their courtesy price to blow the debris was $150.00. Another visit, the appointment was scheduled, the service rep, for whatever reason was not available when I arrived-on time. I was asked to wait and when I asked if someone else could assist me, I was informed that I was that particular service rep's client and instructed to wait. More
Always a great experience! I started purchasing my cars at Nelly Toyota Stonecrest after my mother and brother both had successful experiences three years ago. I've purchased tw I started purchasing my cars at Nelly Toyota Stonecrest after my mother and brother both had successful experiences three years ago. I've purchased two vehicles from here since that time and have had wonderful experiences. The sales team is great and work to ensure you are happy. Victor Eke made sure I was comfortable with the deal and satisfied with my experience. I recommend this dealership to all my friends and family! More
Unprofessional I bought a 2015 Camry and something went wrong with the AC system. My car was just over the warranty but I told them that nothing should be going wron I bought a 2015 Camry and something went wrong with the AC system. My car was just over the warranty but I told them that nothing should be going wrong with the AC in a year old car. To make a REALLY long story short, they tried to blame it on an accident that I got into 5 months ago so that they wouldn't have to fix it. I'm not spending another dime with this dealership and I definitely wouldn't buy another car with them! More
Unsatisfactory Very poor customer services, and unorganized . It took too long just to drop my car off. I just wanted to run in and out instead it was a good 30 min Very poor customer services, and unorganized . It took too long just to drop my car off. I just wanted to run in and out instead it was a good 30 min or longer wait . More
Awesome Service Mr. Wright was awesome and sold me my first new car. He was polite and professional. He was not like the typical pushy car salesman. He made sure that Mr. Wright was awesome and sold me my first new car. He was polite and professional. He was not like the typical pushy car salesman. He made sure that the car I was purchasing was the right one for my family and I. I will continue to recommend people to Nalley Toyota for the awesome service and the great personnel. Thank you Mr. Wright and Nalley Toyota for such a wonderful experience buying my first new car!! More
Friendly Personality! Tahari was great! Very helpful and bubbly attitude. It is good to see a smile have someone with a great attitude help you. Keep up the good work! Tahari was great! Very helpful and bubbly attitude. It is good to see a smile have someone with a great attitude help you. Keep up the good work! More
Perfect! Jamel was helpful, honest and very professional. He, Gido and Greg made my experience and process super easy and stress free! I would recommend them t Jamel was helpful, honest and very professional. He, Gido and Greg made my experience and process super easy and stress free! I would recommend them to anyone! More
Attitude Greg Campbell was a total but head , he was rude , disrespectful, and a jerk i would never recommend nalley to anyone in my life time Greg Campbell was a total but head , he was rude , disrespectful, and a jerk i would never recommend nalley to anyone in my life time More